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Dillabaugh's Flooring America

Cabinets Installation, Cabinets - Repair, Laminate Countertops - Install,

About us

Since 1982 Dillabaugh's Flooring America has had a long standing reputation in the Treasure Valley for providing customer centered service and quality floor covering. With local ownership, thousands of products offered through Flooring America, the 5 Star selection system which tells at a glance the warranty and quality of a product, liftime installation guarantee so it will always be taken care of, Confidence Plus warranty - Don't like it after installation, just pick a different color or style and Flooring America will replace it, and Flooring America's national buying power which assure the lowest popssible price, we can take all of the worry and hassle out of purchasing flooring. We have in-house professional hardwood installers and sand & finishing teams who use our "Atomic Dust Containment System" which is 98% DUST FREE. No mess to deal with! We utilize the most current Acid and Water base finishes assuring a quaility finished product. Water base finishes are more durable than ever and have no lingering smells to contend with. Wood floors have never been a better option to live on and the only flooring that will add value to your home. Maybe a prefinished hardwood product would be better for you? Ask baout our Downs Hardwood 50 year warranty! Our custom granite fabrication division dresses up any room with state of the art techniques and computer controlled equipment that will produce counter tops to be the envy of the neighborhood. Because we purchase directly from the quarry we will save you money on your counter top project. If natural stone is not what you are after, you can also have us install man made countertops like Ceesarstone or Corian. Dillabaugh's Kitchen Design and Renovation is more than just cabinets. Providing quality and fashionable cabinetry by Showplace cabinets and Karmen along with in house design by Craig Downum we can transform your kitchen from a food workplace to the kitchen of your dreams. We offer other finishing touches for your home like blinds and window covering by Hunter Douglas and specialty millwork and baseboards in the most current trends and designs, but can also match existing baseboards and casing. Our Insurance Division has for 10 years been helping put homes back together after a flood or fire. Our specialists will work directly with your insurance company to minimize your downtime and inconvenience of having a home torn up from a disaster. All of our project managers, installers and staff have been background checked and are the most trusted people to have in your home. http://www.pinterest.com/dillabaughs.

Business highlights

Emergency services offered
43 years of experience

Services we offer

Installation and repair of carpet, area rugs, cabinets, ceramic tile, granite, hardwood, insurance restoration & flooring., laminate flooring, natural stone, porcelain tile, tile, vinyl

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.712 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
0%
2
8%
1
0%
Showing 1-12 of 12 reviews
James H.
Jan 2018
5.0
Yes, I recommend this pro
$1,300
Great! Good communication competitive pricing and I was hvery happy with installation.

Mike S.
Jul 2016
5.0
Yes, I recommend this pro
unknown

Harmon A.
Sep 2015
5.0
Yes, I recommend this pro
$180
unknown

Susan B.
Jun 2015
4.0
Yes, I recommend this pro
$11,000
.

Kim O.
Aug 2014
5.0
Yes, I recommend this pro
$3,800
The experience went very well. The sales consultant, Russ Ham, was wonderful to work with. I found Dillabaugh's prices a bit high but the quality of the carpet and the crew that installed it was worth it as well as Russ allowing me to keep many samples of carpet until I could make up my mind. Also, I appreciated Russ checking on how installation was going and following up the next day to see how it all looked.

Niki L.
Jun 2014
2.0
$13,000
The installation turned out to be a complete disaster and never was completed to our satisfaction. The project that should have taken three days (Dillabaugh's time estimate) wound up having our house torn up for nearly a month. Their original installer was totally unprofessional in several ways, not the least of which was that we came home unexpectedly to find him having a picnic in our house with his girl friend and their two dogs, music blaring, when he was supposed to be working alone. The laminate flooring had to be torn up and completely redone as there was a very obvious ridge across the entire width of the dining room where the underlayment hadn't been property leveled. The carpet installation wasn't bad except at the nail strips in the door ways where the nail points poke thru the trim boards, and the carpet is badly frayed where they apparently cut it too short for the strips to catch. After months of repeated calls and personal visits to both the sales people and store manager failed to have these things corrected, we finally gave up. We're now in the midst of a $60,000 kitchen remodel, including cabinetry and flooring. We understand that Dillabaugh's does both. We've contracted with other companies to complete our remodel.
Response from Dillabaugh's Flooring America
"[member name removed], I want to both thank you for your review and apologize for your experience. After going through our records from 2012, your experience was much the same with the initial installer as ours, which was not good. We actually filed a police report against that installer, and to say the least, he no longer is contracted by Dillabaugh's. Also since your install, we've hired an installation manager to help alleviate the pain of installs that don't go as planned. I know this does nothing for your experience, and for that we apologize. We hope that your current renovation is going much smoother than your previous experience with Dillabaugh's, [member name removed], as we know the pain and turmoil that a bad installation can cause. Again, thanks for your review and once again, our apologies."

Melissa F.
Jun 2014
5.0
Yes, I recommend this pro
$1,450
We worked with James to select our flooring products and arrange the installation. He was incredibly helpful, patient and knowledgeable of their products and what would work best in our home. We were so confident with this company that we ended up having them replace the flooring in an upstairs bathroom and re-do the kitchen countertops as well.
The installers were courteous and paid attention to detail. They were running a bit behind schedule due to an issue picking up materials, but called us multiple times to apologize for the delay and update us on when they would arrive. They did a good job with a tricky install area.
James followed up with us after the installers were finished to make sure everything met our expectations. I would definitely recommend using them again!

Vicki F.
Mar 2014
5.0
Yes, I recommend this pro
$7,200
It looks like a brand new house. It was the extra touches like putting down KILZ when I asked them to and cutting extra pieces of the flooring as a kick guard in the kitchen that give them an A+. This was the third bid, and they were a little higher but they scheduled the job one week out and finished in three days. Excellent.

Rick H.
Mar 2014
5.0
Yes, I recommend this pro
$2,000
Osa was very professional, listened to our needs, was responsive, time sensitive, and all around created a perfect experience. The work was performed in a timely and professional manner and it is very sharp and detailed. We had received several bids and several bidders did not show up. Dillabaugh was the most professional and reasonable and we are very pleased with our decision to work with them.

Kim W.
Apr 2013
5.0
Yes, I recommend this pro
$784
It went great! Shawn, the store manager, was my salesperson. He was very professional, helpful and friendly. He was willing to show me as many different kinds/patterns of vinyl as I wanted to see. He told me when the vinyl I picked would come in and he was right on. The vinyl was installed by Leo. Leo came when he was supposed to and did a great job. He was very friendly and professional too. Our new floors look wonderful. I am very happy!
Response from Dillabaugh's Flooring America
"(deleted member name), Thank you for the wonderful review! We know you have many choices when it comes to new flooring in your home and we are grateful you chose to work with us. I will gladly share your review with Shawn. Thank you again for taking the time to write a review!"

Lindie B.
Mar 2013
5.0
Yes, I recommend this pro
It went extremely well.

Teresa M.
Feb 2013
5.0
Yes, I recommend this pro
$2,500
overall very satisfied would recommend

Licensing

State Contractor License Requirements

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FAQ

Dillabaugh's Flooring America is currently rated 4.7 overall out of 5.

Dillabaugh's Flooring America accepts the following forms of payment: CreditCard

Yes, Dillabaugh's Flooring America offers free project estimates.

No, Dillabaugh's Flooring America does not offer eco-friendly accreditations.

No, Dillabaugh's Flooring America does not offer a senior discount.

Yes, Dillabaugh's Flooring America offers emergency services.

No, Dillabaugh's Flooring America does not offer warranties.