A1 Chemdry

It went very well. They did a nice job and did extra work that we requested of them without extra charge. We would definitely use this company again.

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It did not go well at all. When he left here, the carpets were soaking wet. It took 5 days for them to dry. I had never used Chem Dry before and I wasn't sure how they were supposed to be. In retrospect, I should have called them and had them come back and go over the carpets again with the extractor. Now I use someone else that does same process for $140 versus the $500 Chem Dry charged me.

Have used them for the 5 years Ive owned the house and the quality of work is fantastic. What sucks is that their process seems to be that every service call is treated as a first time event. Absolutely no loyalty or background to account history or what was discussed in the appointment setting process. I thought after all this time, they already would know my order and know that we do it this time of year.. Nope, new customer being asked have you heard about our pet protection... Regardless, Kid showed up looking like a slob stained shirt and clothing tattered, quite un-professional. He acknowledged and took responsibility but still... If you are looking for just a good clean at a reasonable price then these folks are for you, if your looking for a more professional process and staff, look to others...

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