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Founded 1948 • With Angi since July 2010
280 N BALTIC PL
Meridian, ID 83642
Service Provider Response
[member name removed], Again I am truly sorry that we have failed to not only meet your expectations but to exceed your expectations. As I mentioned on the phone to you, we do appreciate you taking the time to express your dissatisfaction with our service. This is the best way for our or any company to improve themselves. It is rare that we are not able to send customers away happy and this is truly a misfortune for both of us. I have looked into your service issue again. After review I can clearly see that your pricing and service needs were discussed up front prior to any work being completed. I feel that you received a timely, quality install by a licensed Plumber. I believe that we agree on these details thus far. As for the bottom line... I can't speak for what you get from other places. I would never recommend you use any business that will quote you pricing over the phone. All plumbing jobs & customers are unique and deserve special attention. Always have a licensed Plumber look and give you firsthand information. With that fact in place I do not feel that you are comparing "apples" to "apples" on pricing. Your service was not as “cut & dry” as you made it sound. Keep in mind we are the only company that looked at your job prior to it being completed, had another company physically looked the job over prior you would have been given different figures from them. We are not the most expensive nor are we the least expensive, but we are your best choice hands down for overall service in this Valley. What you get from us that no other company provides is the "entire" package. Our experienced office staff answers our phones 24/7 - we do not use an answering service. Our professional, licensed Plumbers have: all required training and more, they have years of experience, are subject to; pre-employment drug/alcohol testing, random drug/alcohol testing, extensive background check, must have and maintain clean driving record, be bondable, must be clean-cut and follow a strict Code of Conduct. We only hire the best – Honest & Ethical - no exceptions. We provide all technicians with a clearly marked company truck, clean uniforms and proper tools for all jobs. The bottom line is that I would not hesitate to send any of our technicians to my own grandmother's home - for quality or price of job; I know she would be getting the best value available. Again I'm disappointed and sorry that you do not feel like you received your money’s worth on this service. I will work with our management team on ways to better relay information to customers hoping this may help with any future issues. I hope that you may reconsider and give us another chance to provide you with quality service and be the company you deserve and trust. Sincerely LoriService Provider Response
Thank you [name removed] for taking the time to post your opinion on Angie's List. We appreicate your business! Thanks LoriService Provider Response
Thank you so much for taking the time to share your experience. We also love Jim as an employee and appreicate your business and your feedback. Thanks again LoriService Provider Response
Thank you so much for taking the time to provide us with feedback. Shayne is a great plumber and does a great job for us. We appreicate your business and appriecate you taking the extra time to share your experience with everyone. Thanks LoriService Provider Response
Thank you so much for taking the time to share your experience with everyone. We apprieciate your business. We also think Rayme is a great employee! Thanks again LoriService Provider Response
It is unfortunate that we are unable to satisfy all of our customers. We did try to work with [Member Name Removed], and still are very willing to take care of all of their needs. As I explained to [Member Name Removed] on the phone, we feel that we provided the service that was requested per her "recorded" phone call and that was proper for the situation. [Member Name Removed] declined to listen to the recording of her call and declined further service. Sincerely Master Rooter ManagementService Provider Response
We really apprieciate you taking the time out of your busy life to provide us with feedback on our work, and it is always great to hear good things about our employees! We have lots of great reviews for Rayme! We apprieciate your business and look forward to taking care of any future needs you may have. Thanks again!Service Provider Response
We really apprieciate you taking the time out of your busy life to provide us with feedback on our work, and it is always great to hear good things about our employees! We apprieciate your business and look forward to taking care of any future needs you may have. Thanks again!Service Provider Response
We really apprieciate you taking the time to provide us with feedback in regards to your experience with our company, and of course it is always great to hear good things about our employees! Thanks again, we look forward to taking care of any future needs you may have.Service Provider Response
As much as we would like to take credit for this work well done, I'm not finding you in our records nor have we had a Craig working for us in the last year or more. We would love to earn your business and would be happy to provide you with a free estimate for any future needs you may have. Please feel free to contact us with any questions you may have. Lori 888-9191At Custom Pump Services we service and repair all models of water pumps and provide troubleshooting and preventative maintenance. We install a wide variety of water pumps including solar, wind, mechanical, hand pumps, and submersible. We are able to provide water pump installations on both irrigation and domestic wells. We specialize in dairies and remote livestock applications. Winterize and de-Winterize seasonal homes and perform sprinkler blowouts.
Angi Certified
We have a low $79 diagnostic fee, 24/7 service with NO after hour fees for Silver Club Members. We provide service, maintenance and replacement on all makes and models of furnaces and air conditioners. We have wonderful Indoor Air Quality products which can help with Asthma, Allergies or even Mold. Hard work, ambition, safety, honesty and the desire to be a superior presence in a demanding business have won our reputation of quality and dependability placing us "A Cut Above the Rest". Our company was founded on the premise that quality principles and attention to detail should be unwavering standards. Experience the Diamond Difference today!
Angi Certified
2022 Super Service Award
Offers Coupon
Here at Elite Rooter we pride ourselves on our 5 star Elite service. From our office staff to the Techs in the field, our promise to provide our customers with an outstanding experience and an ease of mind knowing they have a whole team of Professionals in their corner to provide a long term solution to the unforeseen issues that arise and at a competitive price.
Angi Certified
2022 Super Service Award
Complete plumbing services, pumping, septic, sump, grease traps, irrigation lines, Hydro, faucets, sinks, garbage disposals, toilets, water heaters, water softeners etc. Excavation and environmental clean up and hauling.
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MASTER ROOTER PLUMBING is currently rated 4.4 overall out of 5.
MASTER ROOTER PLUMBING is open:
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
MASTER ROOTER PLUMBING accepts the following forms of payment: Check, Visa, MasterCard, Financing Available
Yes, MASTER ROOTER PLUMBING offers free project estimates.
Yes, MASTER ROOTER PLUMBING offers eco-friendly accreditations.
No, MASTER ROOTER PLUMBING does not offer a senior discount.
Yes, MASTER ROOTER PLUMBING offers emergency services.
Yes, MASTER ROOTER PLUMBING offers warranties.
MASTER ROOTER PLUMBING offers the following services: Complete plumbing services, pumping, septic, sump, grease traps, irrigation lines, Hydro, faucets, sinks, garbage disposals, toilets, water heaters, water softeners etc. Excavation and environmental clean up and hauling.