DREAMLAND LEARNING CTR

In my opinion, security is an issue with the Meridian location. My daughter was in the 1 year old class for 2 days before I pulled her out. The second day I picked her up, I couldn't get my front door key code to work so another parent entered her code and let me follow her in. I found my daughter in a different classroom with a teacher I had not yet met. My daughter was crying and upset when I walked away with her, this teacher whom I had never met, did not ask my name or ask me for ID. I then forgot to check out on their clock out system as I left the building (no one was at the front desk). So basically I was able to enter the building without a key code, pick up a screaming child from a teacher who did not know me and walk out of the building with her and no one ever questioned who I was. I emailed the manager that night and never got a response. One week later my husband went in-person and was just given a series of excuses about my email going to junk mail, the manager being out of town and supposedly someone who had recognized me, had seen me walking out with my daughter. If true, this really does not matter as the teacher who was responsible for her is the one who should have asked me for ID as she had no way of knowing who I was or that someone would see me as I was already leaving the building with my child. I contacted the owner and the only response I got was a text message at midnight telling me I should "feel free to contact her". In my opinion, a very unprofessional response and very sad that they clearly don't consider this to be a very serious situation.