Windows Doors & More Store

I purchased a door from these guys, had it installed professionally. During installation the stain rubbed right off. I contacted Bill Williams to see if they would be willing to remedy the situation and they treated me with complete disrespect. At first, they refused to respond to my inquiries and then later said they would send a representative from the manufacturer to my house. I never heard back even after several more inquiries, until I contacted the Better Business Bureau. After this, I was treated with even more disrespect. I was told that I installed the door improperly, but I did not install it, rather I hired a contractor to do it for me. I paid over $1300 for the door and another $375 to have it installed. I'm left needing to purchase another door because mine looks terrible. I would definitely not recommend this company!!!!

Bill came out and measured my door and sent me an estimate for a new door and installation. When I decided to purchase a door a gentleman came out and measured one more time to make sure everything was correct. The door was ordered and sent to a shop to be painted. An appointment was made to install the door and replace insulation strips on other doors. The installer and his wife came out and did all the work and cleaned up after themselves. I liked the service so much that I referred them to my son and he has a door on order. Great quality and great service!!