Roto-Rooter

These folks did an excellent job. Very informative answering all my questions and explained everything I was to expect. Kelly and Austin were very professional. Only company I could get to come out to Elk City for this service. I highly recommend this company when it's time to pump.

Very well. It was completed in 1 1/2 days.

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They consulted with me on repairs necessary and showed me the progress.

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Scott is very professional and arrived within the earlier part of the time frame the office had given me. I told Scott where I believed the clog to be and he surveyed where it would be best to run the snake through. Had to go and run snake through the pipe on the roof; I was able to tell when the clog was released. Scott replace a fitting under the sink where there was a leak.

He examined my Kitchen Faucet and used addtional parts when he took apart my Kitchen Faucet

Prepare a pathway from the door to the area(s) they will work, like a plastic runner, because they tend to need to come in and out at least once (first to evaluate, then to get any necessary tools from their truck). Sometimes they have to adjust the timing due to another job they are already scheduled for that runs overtime or due to the fact that the Menan plumbers have the one truck. Either way the Rigby location does the organizing of appointments and the driver/plumber will call if they wil arrive at any time other than what was scheduled. We always consulted a plumber friend (who knows plumbing well but doesn't have the time/tools to do the work himself) just to get an idea of what to expect from the hired plumber as well as how to explain what the problem may be. Roto-Rooter Rigby (using their Menan, ID plumbers), is our and quot;go-toand quot; plumber and septic tank servicer.

I was satisfied with the services provided. They were the only ones that had the equipment. They were really good, but they were awful expensive.

I really like them. Their service is prompt. My water heater broke down and they showed up the next morning to fix it. The staff is personable and they know what their business is.