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Definitive Landscapes & Concrete, LLC

About us

Serving the quad cities and surrounding areas since 2005.

Business highlights

20 years of experience

Services we offer

We offer full service landscape installation, block & stone retaining walls, concrete landscape curbing, custom metal railings, driveways, fencing, hydroseeding & sod, irrigation, paver and decorative concrete flatwork - patios, pool decks, prof. landscape lighting, rock fountains, sidewalks, streams & ponds. In addition, tree & shrub installation, waterfalls, we perform lawn & landscape maintenance and offer complete weed & pest control services., which includes but not limited to: site prep

Accepted Payment Methods

  • CreditCard
Reviews
2.48 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
13%
2
13%
1
50%
Showing 1-8 of 8 reviews
Kelly T.
Mar 2023
5.0
Yes, I recommend this pro
Very thorough, provided quality. Quick response, precise documentation for insurance claim, great to work with. Zero complaints.

Peggy A.
Nov 2022
1.0
The quality of work that was done on my deck is awful... completely unacceptable. I have added a few pictures for reference. The deck was three feet short of the original, the screws stick up out of the decking, the dryer vent was covered up and the stairs were uneven. These are only a few of the many, many things that are NOT ok.

Teri F.
Jun 2022
1.0
I would give them a negative O but they don't offer that choice. My mother of 79 has been screwed over royally. They did a horrible job on her deck. She had a city inspector come and many contractors saying they can not believe the job that was done was the worst that they have ever seen. Please don't use this company they will screw you over majorly. If I could I would give you the address so you can see for yourself. And shame on you for taking advantage of the elderly.

Linda C.
Jul 2020
1.0
$283
Definitive Landscapes was hired for 'pest control' for our home 5 miles north/east of Grangeville. We were 1 of 3-4 folks they were providing pest control service to in the area. Although we are about 75 miles from Lewiston, we do understand that this company is coming from Lewiston and we will pay for travel time. Our bill ended up being $283. Once we discussed this with them, they lowered it to $250. I'm not disputing their service -- just their bill!! We should have been told a few more specifics on travel time charges.
Response from Definitive Landscapes & Concrete, LLC
"Our apologies you are unhappy with the cost of out of town service. We would have absolutely given you a rough cost had you contacted us prior to scheduling. Your house cleaner scheduled the service, which we have serviced for many years past Kooskia, ID, and is roughly aware of the cost in her area. When you called after receiving the service invoice, I explained the charges further, although it would have served better to have the conversation prior to scheduling. We provided the service in good faith and did not mislead or misinform. We are unaware of any licensed applicators in your area, but do suggest calling around and interviewing providers that may have a larger clientel in your area to mitigate the cost to serve. We wish you well."

Candace H.
Jun 2016
1.0
Yes, I recommend this pro
unknown

Susan D.
Jun 2014
3.0
$1,600
Contractor returned twice to glue and then mortar unstable stones.  November 2014 remediation work completed. 
Response from Definitive Landscapes & Concrete, LLC
"Per contract, we built a natural stone, dry stack wall around an existing tree. As time progressed, some areas of the wall had shifted at ground level. We dismantled sections of the wall to find very shallow, aggressive tree roots growing at the base of the wall causing movement. This was brought to the attention of the homeowner. As agreed, we removed the existing dry stack wall and rebuilt a mortared wall using the same stone. We were prompt in providing the service on schedule and made it very affordable to the customer - we charged a fraction of actual cost for labor & materials to change the type of wall constructed. Unfortunately, the tree may continue to prove problematic."

Homeowner
Dec 2013
2.0
$1,600
Did not provide us a written estimate as requested. Verbal estimate very loose-$800-$1200 but actual service ended up being $1600. Charged separately for hauling clippings which should be included in services at $54 an hour. No itemized final billing. Owner came at end of job to collect payment only. Did not bring all fill rock promised after they were paid. Friendly but not terribly trustworthy, we were very disappointed since we had found them recommended on Angie's List. Have since found they are most expensive in Valley. We have ongoing landscaping, year round but will not use them again. Just terribly disappointed with whole experience. Really wanted them to work out. We are retired and on fixed income...this hurt.
Response from Definitive Landscapes & Concrete, LLC
"I pre-scheduled a meeting with the homeowners for final walk through and to provide the invoice - [Member name removed] did not make the appointment, although I provided the invoice to Mr. [Member name removed]. Additional work had been ordered by the homeowners on site and they were billed appropriately. [Member name removed] didn't contact me with any concerns, rather she posted on Angie's List instead. I immediately went to their house and spoke with [Member name removed] addressing all concerns within the post and explained all fees to her - costs increase when additional work is requested. She appreciated my efforts and explanations and told me she would like me to bid some future work. Additionally, she said she would remove her negative post from Angie's List. As a good gesture and courtesy, I fertilized their lawn at no charge. She did not remove her post as she told me she would. I'm unclear if it was an oversight or intentional. We provided good service in good faith."

Pam M.
Oct 2012
5.0
Yes, I recommend this pro
$445
I called them and was informed that the person I needed to talk to was out that day but would call me back the next day. Sean call me back the next morning and made an appointment to come down to check out the property within a day or two. We walked all over the property and discussed the situation I had and what needed to be done and what could fit within my budget and schedule. He was great with answering my questions about how to do some things which I figured I could handle like pruning roses and just general care of some of the plants as I haven't had to do this type of things for about 20 years and had forgotten alot. He must have taken an hour with me, if not more, for a job which I explained involved a limited budget. He followed up with me frequently since we had to reschedule a couple of times for various reasons but when his crew finally got here, they did a great job on the hedge and really did a fantastic job on the lawn. I couldn't believe all the dead grass and stuff they got off the lawn. They did go over my budget a bit but I saw how hard they were working so was willing to pay. We made a little payment arrangement which was mutually agreeable and definitely will call them again to do some more work. Very impressed with their effort and professionalism.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Definitive Landscapes & Concrete, LLC is currently rated 2.4 overall out of 5.

Definitive Landscapes & Concrete, LLC accepts the following forms of payment: CreditCard

No, Definitive Landscapes & Concrete, LLC does not offer free project estimates.

No, Definitive Landscapes & Concrete, LLC does not offer eco-friendly accreditations.

No, Definitive Landscapes & Concrete, LLC does not offer a senior discount.

No, Definitive Landscapes & Concrete, LLC does not offer emergency services.

No, Definitive Landscapes & Concrete, LLC does not offer warranties.