First off when the salesman came over to measure and quote me he gave me a brochure and told me that i would love their windows. After shopping around I came down to two contractors ABC and a local company that was offering a lower price than ABC. I could not find reviews for either of these companies. The salesman called me up and I told him that I would not be using them because I had a lower priced quote, he then told me that he would talk to his boss and see if they could come down a little bit. They dropped their price so I said ok. when they replaced the windows i did not like how far they had stuck out of my siding (3/4") Also when they did the trim around my half-moon window it looked hideous and every time I pulled up to my house I would see it. The installer told me that was only way that he could do the trim, we also thought we were getting different latches, we also were under the impression that we were going to get privacy windows on our downstairs bathroom which my wife was not happy about. So any ways they also damaged some drywall when they were removing the old windows which was no big deal because I was going to fix that but then the installer said he was going to take care of it. Well they took care of it alright I found one of the damaged portions filled with silicone caulking which p***** me off. And somehow they managed to break a screen and they said they were going to replace it. Oh and did I mention that they said this would take a day and a half max, two and a half days later I was so sick of them I wanted them gone. So I waited for a call from maybe their manager to see if I was satisfied. I then later received a bill so I called and said I was not happy and told them what was wrong they said they wanted some payment so I sent them half. A month or so later they called and wanted to do it on a particular day and I said no because I was working nights I almost had to scream at the lady to get my point across that I was sleeping during the day. A month or so later they came back and repaired the trim around the window (it looks a lot better) and also managed to break the replacement screen on the way over to my house (BTW they are located 175 miles away) and no one ever told them about the drywall. That was almost two months ago now and the last time I talked to someone they wanted the rest of the payment and asked if they were ever going to come and finish they said they would find out and call me back that was over two weeks ago. My wife had found others on Facebook that have had problems with them in the past. I would never do business with them again and do not recommend them.
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Service Categories
Siding,
Doors
FAQ
ABC WINDOW is currently rated 2 overall out of 5.
No, ABC WINDOW does not offer free project estimates.
No, ABC WINDOW does not offer eco-friendly accreditations.