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Pest Control Services

With Angi since March 2014

2.7

(4) Verified Reviews

Business Details

Phone Number

Address

2450 W Omni Dr

Idaho Falls, ID 83402

Description

Honest, expert service from a reliable company. Pest Control Services, Inc. has been providing pest control management since 1970. We continue to set high standards for ourselves so that our customers receive the best possible service. Our technicians are knowledgeable of the latest in pest

Verified Reviews

A few reviews for this pro...
Niki S.
1.0
09/04/2016
unknown
Description of Work
I am normally not unhappy with ANY service provided. I have worked on the business side and know the work that goes into providing excellent customer service !!! We used Pest Control Services on Omni Drive in Idaho Falls about a month ago when we were noticing ants and earwigs prevalent at our home. They came out and sprayed but about 5 days later it seemed they were worse. The service had cost 120.00 and we were told by the tech to call if we had any problems. So I called back and spoke with their receptionist who was very unprofessional and rude. She said the substance probably hadn't gotten to the colony and to call back in another 5 days if they weren't gone. After those 5 days still seeing just as many I called back and was told if they were being seen in the middle of the garage we should have specifically told them |To spray them in the middle of the garage. ( they were told they were in the garage) After calling back today after seeing two hobo spiders over the weekend I was told by the same receptionist they don't guarantee their work and if they have to come back out it will be ANOTHER 120.00, she also stated their product only works for 7-10 days and it doesn't continue to work after that do she recommends paying 120.00 every month!!! Seriously ????? What happened to good customer service and guaranteeing your work ????? I will be continuing with another company needless to say but if any of my friends or family are needing services done steer clear.
Category
pest control
cindy H.
3.0
09/10/2013
Poorly. I cancelled my services
Description of Work
they didn't show up for spraying today for no reason.
Category
pest control
Carol C.
2.0
08/12/2013
I was told first by the receptionist that the company had been in business for 30 years and was not in the habit of just giving an invoice without service. She was cold and unwilling to consider the possibility of a mistake. There are no records by this company to be accountable for how many gallons that are actually being used each day. The driver defended himself by telling me what my back yard looked like, but my backyard has looked the same the last two years. When I asked what was different in my backyard the day of the service he was unable to tell me. I asked him if he really could honestly tell me he in fact did spray that day and did a quality job, but he wouldn't respond, but told me to talk to the owner. The owner never contacted me to check things out and both the receptionist and the driver told me I was a liar and was just trying to get out of paying my bill. I have been a customer of the company for two years and always sent payment in a timely matter each month. I even paid the month before when I suspected what was happening.
Description of Work
I have had Pest Control spray my foundation for the past two years. I asked them to call me when they were coming so I could put the dogs in. They never did. I also suspected the last two months that I was getting billed but service wasn't being preformed. The other times when they sprayed the foundation was wet and it took over an hour to dry - even when it was hot outside. The last two times it was supposed to be sprayed at 6:30 -7:00 am. But when I checked immediately after receiving the statement the foundation was not wet and their wasn't any evidence. I called and talked to the receptionist and the driver called me back a few days later. It really was my word against his. A few days later I received a letter from the company telling me they would no longer service my home. I had asked for the owner to call me but never heard from him.
Category
pest control
Mike R.
5.0
06/11/2012
They just come through; they are very thorough in what they do. The people that come out and do the work are very good in their overall demeanor or getting appointments together.
Description of Work
I used Pest Control Svc to take care of my yard, trees and weeds. They spray for bugs and all the weeds.
Category
pest control
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, Discover
    Senior Discount
    No
    Warranties
    Ask for details

    Services Offered

    Pest Control Services

    Services Not Offered

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    Frequently Asked Questions & Answers about Pest Control Services

    How is Pest Control Services overall rated?

    Pest Control Services is currently rated 2.7 overall out of 5.

    What payment options does Pest Control Services provide

    Pest Control Services accepts the following forms of payment: Check, Visa, MasterCard, Discover

    Does Pest Control Services offer free estimates?

    Ask Pest Control Services for details on free project estimates.

    Does Pest Control Services offer eco-friendly accreditations?

    No, Pest Control Services does not offer eco-friendly accreditations.

    Does Pest Control Services offer a senior discount?

    No, Pest Control Services does not offer a senior discount.

    Are warranties offered by Pest Control Services?

    No, Pest Control Services does not offer warranties.

    What services does Pest Control Services offer?

    Pest Control Services offers the following services: Pest Control Services