Campbell's Quality Exteriors
About us
Campbell's Quality Exteriors is a specialty contractor business owned by Reuben and Kim Wilson. Our showroom is located on the west side of Idaho Falls. Campbell's employs six 6 employees. Campbell's is licensed, insured, and bonded. Our installers are licensed and insured sub-contractors. Campbell's offers in-house financing. Payment terms are net 10 days (installed jobs) and due on receipt (resale). Campbell's accepts credit cards (Visa, Mastercard & Discover). Campbell's is an active member of the Idaho AGC (Association of General Contractors) and Better Business Bureau. Do-it-yourselfers welcome! Additional DBA - Windy River Investments Inc.
Business highlights
Services we offer
Decks & Porches, Doors, Fencing, Patios, Remodeling - Sunrooms & Patio Enclosures., Roofing, Siding, Snow Removal, Windows
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 12% |
All was ordered in a timely manner. Installed when scheduled and in timely manner. Also to our satisfaction.
The deck is a two tier deck with the lower deck having some privacy screening and many deck boards needing angle cuts, so it was not a simple deck job. The person doing the job knew is stuff and did the work as though it was his own house. The quality was outstanding. The railing, the privacy screening looks great. He made two benches, one attached, and one we could move. They come out great and match so well with the deck, because he used both the Fiberon and the vinyl that was used on the railing and posts.
We knew that we wanted to add an automatic awning in the future . Since it would not be attached to the house, we researched what the attachment requirements would be and discussed it with Campbell's staff. They determined we needed some higher posts and support structure at the top. We did this prior to signing the contract. If you are planning to do other things in the future, be sure to discuss this with them.
Campbell's did our roof several years ago. We selected a metal roof that looks like shingles. But we found that in the spring, when the snow starts to melt, large chunks would come down. Two years ago, we asked them about snow guards. They did some research and talked with the manufacturer and came up with what we could use. We had them add some about the garage. The first year they worked great - we had no snow. Last year one came off, which allowed some of the some to come down. But the rest worked. They replaced the one that came off and we had more installed along the front of the house.
We obviously like the work Campbell's does because we have had them do so much. In fact we will probably have some more work for them next year.
Campbell's did not even start to order our doors for 3 weeks after we paid them. Then it took another 4 weeks to get them to come install the doors (which were wrong). They will not return phone calls when you call and leave a message. The secretary is not polite when you call and often makes excuses for the owner.
I was treated like I was not telling the truth when I told him that he had not ordered the correct exterior door. We had changed our mind on what type of window we wanted so when we went to pay them we sat down and looked through a catalog and we told him exactly the door that we wanted. Because the owner did not write down the door #, he ordered from his memory and ordered the wrong door.
At this point we would not recommend this company and we will definitely not use them again.
Usually there was only one person working, so the process took a long time, but the end result was great. When we told the siding installer that we were having company coming for July 4th, he got more men over to meet our deadline. We appreciated that.
Licensing
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