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Deep Steam Carpet Care
Carpets or Rugs Clean at Home, Carpets or Rugs Clean Offsite, Upholstery and Furniture Cleaning Service,
About us
Locally owned business, 15% discount for Angie's List members other special promotions listed on website www.deepsteamcarpetcare.com
Business highlights
16 years of experience
Services we offer
Area Rugs, Carpet and Upholstery Cleaning, Landlord services, Odor control, Pet Urine remediation, Spot and Stain removal, Vehicle RV and Boat interiors
Amenities
Free Estimates
Yes
Reviews
5.018 Reviews
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Showing 1-18 of 18 reviews
No N.
Aug 2016
Assumed we would need to replace the carpet in our rental, but Roxy did a wonderful job and it looked amazing when he was done. Will definitely call him again.
Mark D.
Apr 2016
unknown
Michelle F.
Jan 2016
Roxy is very professional and did a great job. He noticed a few issues and recommended several options for resolution. He was courteous and also flexible with my schedule. I definitely recommend Roxy!
Brian H.
Nov 2015
unknown
Mark D.
Sep 2015
unknown
Christopher W.
Jun 2015
unknown
Response from Deep Steam Carpet Care
"Thank you so much for leaving this nice review for me and I'm glad you are happy with the job I did!"
Eldredge J.
Nov 2014
The carpets looked impressive. The steam cleaning took out the dirt in a short time. the next day the carpets were beautiful.
Danielle B.
Sep 2014
I really didn't think the carpets were going to come clean, but Roxy told me that he would do his best! He did a great job! There was a huge area that was black on a tan carpet and when he left it looked great! If you didn't know there was an issue before the cleaning you would have to really pay attention to figure where he had to work so hard. I was also very thankful he was able to get the musty smell out of one of the bedrooms.
This is the second time I used Roxy and I will use him again and again! He doesn't over promise and is prepared to put in the extra work to make things look great!
This is the second time I used Roxy and I will use him again and again! He doesn't over promise and is prepared to put in the extra work to make things look great!
Cynthia P.
Jun 2014
unknown
Response from Deep Steam Carpet Care
"Hey [member name removed], Thank you so much for taking the time to leave a review.I'm glad you were happy!"
Darcy K.
Apr 2014
I couldn't have asked for a better experience! He was punctual, professional, and did a great job. We had a bit of a pet urine problem that he did his magic on. He cleaned about 400 square feet of carpet for $100 and was kind enough to throw the hallway in for free. Not only was I thrilled with how the carpet looked, I was impressed that he called the next day to make sure I was satisfied with the work. Great job! Will definitely be calling Roxy in the future and referring him to my friends and family.
Response from Deep Steam Carpet Care
"Thank you [Member Name], I'm glad you were happy!"
Nathan H.
Nov 2013
I had Roxy do more work for me since he did such a great job for me the last time. He answered his phone the first time I called, was on time, did what he said he would do and is very professional. Same great consistent service I got the last time.
Dale L.
Nov 2013
Roxy was on time and very professional. After he finished, the real estate agent called me and said it looked like a new home. The carpet looked like new, and Roxy was able to clean the ceramic tile floors and grout so they looked new also. I am very happy with the service.
Response from Deep Steam Carpet Care
"Thank you for the nice review. I'm glad you were satisfied and I hope all went well with your move and you are happy in your new place!"
Lowell W.
Oct 2013
We have a rescue dog who was badly mistreated and sometimes makes mistakes in the house so Roxy had his work cut out.
He pretreated, pre-cleaned, cleaned , and applied deodorizer.
When he was finished the rugs all looked and smelt like new.
The fabric on the dining room chairs went from looking their age due to daily use and children to like new.
Considering the amount of work he had to do his price was very reasonable.
Roxy was willing to work to my schedule and showed up on time. He cleaned up after himself leaving absolutely no trace of his work other than marvelously clean carpets and chairs. He was polite, friendly and not bothered by our three dogs.
I would recommend him to anyone seeking a professional, very competent and reasonably priced carpet cleaner.
He pretreated, pre-cleaned, cleaned , and applied deodorizer.
When he was finished the rugs all looked and smelt like new.
The fabric on the dining room chairs went from looking their age due to daily use and children to like new.
Considering the amount of work he had to do his price was very reasonable.
Roxy was willing to work to my schedule and showed up on time. He cleaned up after himself leaving absolutely no trace of his work other than marvelously clean carpets and chairs. He was polite, friendly and not bothered by our three dogs.
I would recommend him to anyone seeking a professional, very competent and reasonably priced carpet cleaner.
Response from Deep Steam Carpet Care
"Thank you so much for taking the time to write this wonderful review. I really enjoyed meeting you and I am very happy that you are satisfied with the work I did."
Karen C.
Sep 2013
Reponse to phone message was quick and courteous. Cleaning was scheduled within a few days of the call. Services were discussed in detail before he began, and he asked about the source of all of the spots that were on the carpet. The carpet was left looking absolutely clean and perfectly groomed. He indicated that if any spots were to come back, he would return to redo them.
Response from Deep Steam Carpet Care
"Hi [member name removed] , I'm glad you are happy with my service. Thank you so much for you nice review. It means a lot to me. Best wishes Roxy"
Pamela G.
Aug 2013
My husband and I could not be more pleased with the way our carpets were cleaned and brought back to life. We will be calling Roxy the next time our carpets need attention and would whole heartedly recommend him to anyone who needs this service.
Response from Deep Steam Carpet Care
"Hi guys, Thank you so much for signing up for Angie's list and writing me that wonderful review,I really appreciate it. Having good reviews will keep me on the first page when people are looking for carpet cleaning. and that is a great help for me.I also hope that Angie's List will be of use for you if you ever need to find other reputable businesses in the area. Thanks again Roxy"
Robert W.
Aug 2013
Roxy's gave us an accurate estimate, was extremely prompt, courteous, and personable. He vacuumed before beginning the cleaning process, and brought in a black light to identify the location of pet urine stains that needed special attention. He sprayed with a pre-cleaner and then worked it into the carpet. Next was an advanced steam cleaner, like no other I have seen. The difference between the cleaned and uncleaned carpet was awesome. Part of the carpet he cleaned was only 3 years s old and we keep a spotless house including the periodic use of Bissell carpet cleaner. The last time we had the carpets cleaned professionally we paid nearly about 70 dollars more and had less carpet cleaned. I highly recommend Roxy McDaniel of Deep Steam Carpet Cleaning--208-818-3662
Response from Deep Steam Carpet Care
"Hi [removed member name], I just want to thank you for the really nice reviews that you left for me, and choosing me in the first place. I really appreciate the kind words.You were also an absolute pleasure to work for. I nejoyed meeting you your wife and Winston as well, and if there were reviews for customers I would give you the highest ranking possible. I hope to see you again ( maybe on my concert Aug 29th Riverstone Park?) All the best Roxy"
Nathan H.
Jul 2013
Roxy scheduled me in right away, showed up on time, made my carpet look great and did exactly what he said he was going to do. I have rented a steam cleaner on two occasions and cleaned the floors myself and have not gotten them to look nearly as good as Roxy did at Deep Steam Carpet Care. I highly recommend this company, great service!
Response from Deep Steam Carpet Care
"Hey [removed member name], Thanks again for leaving me that review.It really has helped.As you know I was at your house recently to clean that area at your steps one more time but I heard the dog and I didn't want him to get out.I still want to do that for you but I suppose we need to schedule it for when someone is home.So call me when you are ready for that. Hope all is well Roxy"
Mark D.
Apr 2013
So far, I've hired Deep Steam on 3 separate occasions. Each time was a positive experience. Roxy was punctual, and completed the job as promised. The quality of work was superb.
As mentioned, I don't usually write reviews, but it was the last job he cleaned for me that prompted me to take the time for this review. I seriously thought I would need to replace the carpet - it was bad. Faced w a potential $2500 bill for carpet replacement, I decided to let him have a go at it - figuring it was worth the risk - just in case he could salvage it. Roxy TRULY AMAZED ME. As mentioned, I've used many, many different carpet cleaners in in Idaho and Michigan where I've owned and managed many properties. I'VE NEVER SEEN SUCH AMAZING RESULTS.
Note: While Roxy's prices are fair - there are in fact some cleaners out there that will charge less. Let me remind you - like most things in life - you get what you pay for. I've used cleaners that charge more, I've used cleaners that charge less. The quality of work that Roxy delivers will give you the most bang for your buck. I guarantee it.
So in summary: Based on the quality of work, the professionalism, and the courteous, jovial attitude of Roxy himself (he has a great sense of humor) - Deep Steam Carpet Care will get all the business for my rentals - as well as my own home.
As mentioned, I don't usually write reviews, but it was the last job he cleaned for me that prompted me to take the time for this review. I seriously thought I would need to replace the carpet - it was bad. Faced w a potential $2500 bill for carpet replacement, I decided to let him have a go at it - figuring it was worth the risk - just in case he could salvage it. Roxy TRULY AMAZED ME. As mentioned, I've used many, many different carpet cleaners in in Idaho and Michigan where I've owned and managed many properties. I'VE NEVER SEEN SUCH AMAZING RESULTS.
Note: While Roxy's prices are fair - there are in fact some cleaners out there that will charge less. Let me remind you - like most things in life - you get what you pay for. I've used cleaners that charge more, I've used cleaners that charge less. The quality of work that Roxy delivers will give you the most bang for your buck. I guarantee it.
So in summary: Based on the quality of work, the professionalism, and the courteous, jovial attitude of Roxy himself (he has a great sense of humor) - Deep Steam Carpet Care will get all the business for my rentals - as well as my own home.
Licensing
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FAQ
Deep Steam Carpet Care is currently rated 5.0 overall out of 5.
Yes, Deep Steam Carpet Care offers free project estimates.
No, Deep Steam Carpet Care does not offer eco-friendly accreditations.
No, Deep Steam Carpet Care does not offer a senior discount.
No, Deep Steam Carpet Care does not offer emergency services.
No, Deep Steam Carpet Care does not offer warranties.