The Trade Source HVAC-R

This job went perfectly from the initial inspection through the final clean up and my approval. Richard took the time necessary to answer all my questions and to ensure the system I chose met my requirements without breaking the bank. His attention to detail stood out as he took me through the system when complete. I highly recommend The Trade Source HVAC-R and would gladly use them again.

I called several companies and got several bids that were all over the board.  The unit that needed to be installed had already been previously sized so I knew what was needed.  Several places tried to up-sell and tell me that it was OK to have a larger unit. Richard, the owner of The Trade Source understood the sizing and nailed the tonnage needed so i knew he was legitimate. He provided me with a detailed and very reasonable bid.  We kept in touch and he worked with my busy schedule to find a good time for the install.  His customer service was off the charts.  I have had a lot of subcontractors over the last year and I must say that Richard was a pleasure to work with, a very polite person.  The install went without any problems and they left the house as clean as when they arrived.  I would recommend getting a bid from Richard, I don't think you will be disappointed.  I know my wife and I are very happy with the goods and services provided.  Check out his BBB rating.

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I was under contract to purchase a foreclosed home from a bank. During the inspection it was determined that the furnace had been dismantled and lay in pieces. I asked a friend for a referral and a tech came out to take a look. He took one look and said I needed a whole new furnace and it would cost several thousand dollars. The next day, I went online and found an ad on Craigslist for The Trade Source. They were offering free no obligation quotes. The tech came out the same day and inspected the furnace. He took a look at everything and said he could put it all back together which he did in less than 20 minutes. He then cleaned it out and made sure it was working. We had no problems passing the inspections and appraisal before we closed. After closing, we had them come back out to do a thorough inspection and cleaning. I have referred them to numerous people and they always do a great job at a reasonable price.

Well frist they came out the do an install for my hvac needs then while they were there I was trying to make my dinner the second night and my stove stopped working they found a gas leak and fixed 2 parts

Amazing they were respectful clean and quick love the work will be recommending them to everyone!

Owner quoted price of $150 for blower motor and $240 for 4 hours labor for installation - $390 total.
Owner ordered ordered blower motor, but did not check if it had arrived until I called a week later. It supposedly had arrived.
Employee sent to pick up part had been told it was BLOWER MOTOR. Parts supplier gave him Condenser Motor; he installed it without checking with owner; I had waited all day, he showed up at 6 pm. It took him ONE HOUR to install.
When I told him it was BLOWER MOTOR, he checked with owner, learned he had incorrectly removed a working part, and installed new one. He said owner would order BLOWER MOTOR again, and have it shipped overnight.
Employee came following day - Saturday - and installed blower motor. It took ONE HOUR.
When I refused to pay $240 for 4 hours work ($60 per hour), as it had only taken one hour, owner became angry (on phone), and abusive. He said he was not changing the price, as there were now two new motors - remember there was nothing wrong with the condenser motor - and that I owed for the blower motor and labor, plus $75 for overnight freight, and $32 for a capacitor (this was the first I had hear of this charge).
The parts supplier should have paid shipping, as tit was their error in ordering wrong part.
The TRADE SOURCE employee did not check with owner when he was given wrong part, and installed it. This was not MY error and I should only have to pay for ONE HOUR labor for installation, not 4 hours of labor.
The employee felt I should pay extra since he had to return on Saturday to install the correct part - remember it was HIS mistake.
The owner, angry, shouting and verbally abusive, said he would com and remove both motors and I could pay to have someone else fix the AC.
The owner was trying to overcharge me for labor ($240 vs $60 actual labor). He was trying to make me pay air freight ($75) for the parts supplier's mistake, and pay labor for his employee's mistake.
I paid $300, instead of the $390. I will NEVER use this company again.

NOT WELL.
Price quoted was $150 for blower motor, and $240 for 4 hours labor, for total of $390. Overcharged on labor ($60 per hour) by 3 hours.
Owner ordered broken part, but did not check if it had arrived, until I called a week later. It supposedly had arrived.
He sent the installer to pick up the BLOWER MOTOR next day - I had waited all day for him to arrive, at 6 PM.
The supplier had ordered a condenser motor and gave it to the installer. Even though he had been told it was a broken blower motor, he installed the condenser motor.
When I told him it was the BLOWER MOTOR, NOT Condenser motor, he checked with owner, who said he would once again order a blower motor and have it sent overnight.
The following day, the installer arrived and had it installed in ONE HOUR.
When I refused to pay $390 -($240 for 4 hours labor was quoted)- the owner became angry (on the phone) and abusive. He told me he was not changing the price as now there were two motors -remember, there was nothing wrong with the condenser motor - and that I owed for the blower motor and labor, plus $75 for overnight freight, and $32 for a capacitor (this was the first time I had hear this charge).
The parts suppliert should have paid air freight, as it was their error in ordering the wrong part.

The Trade Source employee did not check, and removed a WORKING condenser motor and installed a new one. This was not my error and I should not have to pay for it. It took one hour to install.
Installation of the blower motor took ONE HOUR. I should not have to pay $60 an hour x 4 hours for ONE HOUR'S work.
The Trade Source owner was angry, shouting, verbally abusive, rude when I refused to pay the overcharged labor costs. He said he would come and remove both motors, and I could pay to have someone else install them.
I paid $300 (instead of $390), and will NEVER use this company again.