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Ex-Cello Overhead Door Co

Founded 1978 • With Angi since July 2010

We here at ExCello Door have been serving the Treasure Valley for almost 40 years. We offer a wide variety of door brands and models to suit most all needs. Our financing options are as many others cash, credit cards, checks. Family owned & operated.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Emergency Service
Yes
Eco-Friendly Accreditations
No
No License Required for Trade
Trade License Locale
RCE-4511
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

5.0

(31) Verified Reviews

Showing 1-25 of 31 reviews
Raymond O.
5.0
01/06/2021
I talked to the office about my problem and got a call from a repair tech (Pablo) within hours He was available He was available any time at my convenience. We set up for next day and he showed up right on time. He had all necessary parts and tools with him. The repair took less than an hour. He was knowledgeable, efficient. and congenial. And the price was right. Less than I expected. Would recommend without reservation.
Description of Work
replace broken balance spring
Category
garage doors
Kimberly R.
5.0
04/21/2018
The garage door really probably needs to be replaced, but Mike adjusted it as well as could be achieved. He was friendly, helpful and honest. Best of all he worked hard to resolve the problems we were having. I could tell he was very experienced and knew what he was doing.
Description of Work
Adjust garage door
Category
garage doors
john E.
5.0
07/26/2017
They were super friendly and professional. They did the work quickly and exactly as was quoted (which was a fair price.)
Description of Work
Needed new garage door.
Category
garage doors
MK A.
5.0
12/21/2016
Very well. The repair man arrived, fixed it rather quickly, and charged a fee that was well worth it. I would recommend them If you are looking for a good job at a reasonable price in a timely fashion.
Description of Work
Repaired spring that broke on our garage door. Called and they came out same day.
Category
garage doors

Service Provider Response

Thank you for taking the time to leave us a review! Let us know if you need anything in the future!
Quillen W.
5.0
09/02/2016
After checking the operation and balance of the door the technician determined one of the panels was bowed causing a bind when closing. He left and indicated he would probably be back the next day with a part. He came back on the second day and installed the bracing part which removed the bind from the door. He also balanced the door. The door is now opening and closing much better than it had. I would definitely use this company again
Description of Work
check and service garage door
Category
garage doors

Service Provider Response

[Member Name Removed], Thank you for leaving a review. We appreciate your business.
Steve T.
5.0
08/09/2016
Perfectly. I called at 8:30 a.m. with a door that would not work, and I had a new one that did by 2p.m. The installer was amazing. I have rarely seen anyone work that fast and that efficiently. Plus, it is QUIET compared to the old one. This is the third time I have used them in 15 years, and they always do a fine job. It is a true family enterprise, and they ALL know the business. Great team.
Description of Work
Excello replaced my tired and broken garage door opener.
Category
garage doors

Service Provider Response

Thank you very much [Removed Member Name]! Our family appreciates the time you took to leave us a review. Have a great day and enjoy your quite operator!
Jason L.
5.0
11/05/2015
The service was prompter than we could have hoped for and Lee, the owner, was wonderful to work with and clearly knowledgeable about what we needed and how to get it done. We will be using Ex-Cello for all future services and referring friends to them.
Description of Work
Company repaired garage door openers at two homes.
Category
garage doors

Service Provider Response

[Member Name Removed], Thank you for your business!
John W.
5.0
10/27/2015
Was able to schedule a Ex-Cello guy to come out, if I remember correctly, the next day. The guy showed up on time. The guy had the garage door repaired and working like new in no time. I was a bit amazed. It was easily more costly to fix my wife's car than the garage door.
Description of Work
Wife nailed the garage door while backing out when the door hadn't raised enough (GRRR).
Category
garage doors

Service Provider Response

[Member Name Removed], Thank you for calling us. Let us know if you need anything in the future!
Phyllis P.
5.0
09/28/2015
great........wonderful professional, polite, competent and a delight to know!!
Description of Work
repaired garage door springs
Category
garage doors
Hermione B.
5.0
09/05/2015
No problems, just did what he needed to do to make it run smoother
Description of Work
Serviced garage door
Category
garage doors

Service Provider Response

[Member Name Removed], Thank you for your business!
shaun T.
5.0
06/07/2015
Perfect every time we use them, which is often since we own/manage over 55 properties.
Description of Work
New garage door.
Category
garage doors

Service Provider Response

Thank you for giving us such a great review.
Mary G.
5.0
02/28/2015
They arrived on time and completed the project in the estimated time and stayed on bid estimate. The gentlman was polite, professional, and knowledgeable. Our house was built in 1960, so the garage floor had some challenges, which they were able to solve. We looked at other overhead door companies and found that this company in our opinion provided a better construction door. The only disappointment, was the door color (not white) didn't quite meet our expectations, but that could be due to selecting the color from a very small color sample. Something to keep in mind if you choose not to go with standard white.
Description of Work
Install a new garage door with glass along the top
Category
garage doors

Service Provider Response

Just a note to thank you for taking the time to send in this nice review of our companies work. We are very sorry the color wasn't a true match, but your are right, some times those small samples can make it hard to get the color exact . Thank you for your business.
Wendy S.
5.0
02/03/2015
The serviceman was very persistent to be sure he got here. Called me back 3 times on the weekend. He was pleasant, efficient, knew his work. He was here, maybe 10 minutes.
Description of Work
Reset garage door remotes, checked system.
Category
garage doors
Rick R.
5.0
11/20/2014
This is a family run business. I called on Monday morning after our garage door opener didn't close. I was able to unlatch the door, so we could close it. Not really an emergency. The woman I spoke with offered me a lot of advice about what to check for, so that I could try to fix the problem myself, but I knew that the door probably hadn't been serviced in 20 years, so I was willing to pay for a service call. Mike called me on Tuesday morning, and said the he could meet me around 4:00. He arrived, took a look at the door and adjusted the opener so that it would close. The door had been hard to close, and made a lot of noise. He took a closer look, adjusted the springs, and realized that one of the cables was badly frayed. He replaced both. This door is probably 50 years old. It works great now. Thanks!
Description of Work
Adjusted springs, opener, and replaced cables.
Category
garage doors, doors
Laurel T.
5.0
06/18/2014
I find Mike and Ex-Cello as professional, competent and competitive local providers for garage door repair and sales. They are quick to respond and provide me with all the detail I need in making a decision.
Description of Work
I've been using Ex-Cello since we moved here 12 years ago. They have done maintenance work as well as fixed the door and operating unit when it was broken.
Category
garage doors

Service Provider Response

Thank you for sending in the review. We appreciate our customers.
Rick S.
5.0
12/31/2013
Smoothly. Only one spring was broken, but he recommended we replace both on the basis that the second one was as old as the first and would break soon anyway.
Description of Work
Replaced broken spring in garage door
Category
garage doors
Kris V.
5.0
12/06/2013
My Experience: On a Saturday, I used the Ex-Cell website to email detailed information about my situation. Mike contacted me on Monday for more details. He provided me with a verbal estimate the next day. Mike said he would pencil me into his schedule to do the work the following Monday. Monday came and went, but Mike didn't show-up or call. On Wednesday, he called and apologized for not contacting me. We setup a time for Friday that week (between 9am-12pm). Mike called me about 9am on Friday morning to say that he had the springs, but not the opener; his supplier did not have the model I wanted in-stock. He recommend a different model (same manufacturer). After some discussion, he said he would check with another supplier in the area. He called back to say that the other supplier had the model that I wanted...same price. He planned to be at my home around 1pm. Mike and his helper (Anthony) came to my home about 1230pm. They removed the old spring and old garage door opener. And they installed the new springs and new garage door opener successfully. I stayed with them while they worked. They kept the work area clean, they were respectful of my property, and they performed quality work. They finished the install about 215pm. They showed me how to operate the opener manually, they programmed the remotes for me, and they gave me the manuals. Mike provided me with a detailed invoice. Mike was friendly and courteous on the phone and in person. Ex-Cello is a small family business, and they are very busy. If you are patient with them, then I think you will be pleased with their quality work. Recommendations for Ex-Cello: Don't overbook your schedule. Make sure you have all materials in-stock before committing to a job. If you can't make an appointment time range, call customers right away and let them know you'll be late (or reschedule for another day). Other Notes: As with any business, I recommend that you get an estimate in writing (good for everyone...in case things change, or people forget...and to avoid misunderstandings). I also obtained estimates from Action Garage Door and All Idaho Door. I contacted Boise Garage Door through their website, but they did not respond. Ex-Cello's estimate was not the most expensive and it was not the cheapest; it was a competitive estimate.
Description of Work
Work Description - Summary Ex-Cello replaced my old garage door springs and my old garage door opener with new equipment. Work Description - Details The electronics in my 7-year-old Wayne-Dalton idrive garage door opener began to fail in October. After a few weeks, none of the remotes worked unless I stood right in front of the garage door. The spring was a Wayne-Dalton Torquemaster spring, which was nearing its end-of-life. After researching online and talking to installers, I decided on the Liftmaster 8557 (lifetime motor/belt, 5 year parts) with 2 high cycle torsion springs (40,000 cycles). My intention was to replace the old system with a new quality system that would last 20 years or longer.
Category
garage doors
David B.
5.0
11/25/2013
Mike helped us select doors for our garage and did an excellent job of installing them. They look fantastic on our home and work smooth s site. Very professional and helpful!
Description of Work
Replaced two 9' x 7' overhead sectional garage doors.
Category
garage doors

Service Provider Response

[Member name removed], We are very happy that you are pleased with your new doors. We appraicate you taking the time to send in your review.
james S.
5.0
09/27/2013
He did a great job and instucted me in how to take care of the problem in the future.
Description of Work
Fixed problem with garage door.
Category
garage doors
Susan R.
5.0
08/29/2013
Fast-prompt service after calling. Very professional, explained everything as he went along. Very fast service and reasonable rates.
Description of Work
Repaired garage door and opener. Repaired springs, bushing, and bracket assembly.
Category
garage doors
Leslie P.
5.0
06/06/2013
Mike came to our house within an hour of the lot call-He helped me design the look. Product arrived when expected & they installed in 2 hours. He sold me a better door for $2000 less than 2 "Big box" hardware stores
Description of Work
Purchased & installed new garage door, rails, opener, etc.
Category
garage doors

Service Provider Response

We appreciate you as a customer and hope to serve you in the future.
Rhonda W.
5.0
05/10/2013
I am very pleased with the repairs, and appreciated the extra time and care taken in servicing the doors, at no additional cost. I also appreciate the no nonsense way options were presented...no high pressure sales.
Description of Work
Our garage door spring broke, and the car was held hostage, so I was very happy that Mike from Ex-Cello was there within a couple of hours to make the repairs. We had hoped to replace a damaged panel, but the manufacturer is no longer making panels in the same pattern. I appreciated his willingness to explain all of the options, and ultimately he straightened and tightened up the old panel so it looks much better. He also took the time to lube both doors so they run much more quietly.
Category
garage doors
Sheri W.
5.0
01/11/2013
One of the owners came out. He quoted me a good price. Fixed it on the spot. Was better than when It was new.
Description of Work
Replaced 2 springs 1 gear & sprocket installed 16' strut.
Category
garage doors

Service Provider Response

Ex-cello Door Co. prides it's self on prompt service . Thank you for your business and we hope to be able to serve you in the future.
Frank L.
5.0
12/10/2012
It was very simple, really: the old door opener quit and needed to be replaced. I called them to make an appointment. Their availability was very good. They were able to schedule it within a couple of days of my call. They showed up on schedule; explained what they were going to do; answered all my questions to my satisfaction; and went to work. It took about two hours to complete the job. Very professional and the new opener is so much better than the previous one (which I installed). Very good work; very professional. I would recommend them to anyone, and would definitely ask them back again.
Description of Work
Removed and replaced automatic garage door opener.
Category
garage doors
David E. F.
5.0
09/16/2012
I have used Ex-Cello for years. They have always provided excellent service and the install went very well. Pablo explained things to me and answered any questions I had. Last month (Aug) the garage door opener would not close the door, it would start down and then reverse and go back up. I phoned Ex-Cello (Mike) and he came out that same afternoon for "no charge" and made an adjustment and everything works as it should. I am VERY PLEASED with this door opener. It is a little more than the regular type of openers but it is really smooth and a very quiet operator.
Description of Work
Ex-Cello installed a Lift Master garage door opener. There was insufficient clearance for a regular door opener.
Category
garage doors

Phone

Address

106 E 42nd St

Garden City, ID 83714

Service Categories

Other Information

Services offered

Installation and repair of all brands and models, residential and commercial, we repair broken springs,cables, rollers, hinges, damaged sections, radio boards, drive gears, remote controls & photo eyes.

Payment options

Check
Visa
MasterCard
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FAQ

Ex-Cello Overhead Door Co is currently rated 5 overall out of 5.

Ex-Cello Overhead Door Co is open:

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Ex-Cello Overhead Door Co accepts the following forms of payment: Check, Visa, MasterCard, Discover

Yes, Ex-Cello Overhead Door Co offers free project estimates.

No, Ex-Cello Overhead Door Co does not offer eco-friendly accreditations.

Yes, Ex-Cello Overhead Door Co offers a 5% senior discount.

Yes, Ex-Cello Overhead Door Co offers emergency services.

Yes, Ex-Cello Overhead Door Co offers warranties.

Ex-Cello Overhead Door Co offers the following services: Installation and repair of all brands and models, residential and commercial, we repair broken springs,cables, rollers, hinges, damaged sections, radio boards, drive gears, remote controls & photo eyes.

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