All American Rain Gutter

Once the work was completed I called them back three times for three different issues and one was fixed on the second try. Every time Steve Day would say he would be out, he did not show. We have paid another company to fix his crews errors and asked for reimbursement, Steve said he would send us a check for part of the work, it has been over three weeks and we have not received a check. I would never use them again nor recommend them.

This is an update to my earlier review of Steve and his crew. In the first review, I explained we hired Steve to clean all of the gutters in the gated community and make 184 repairs he discovered. Steve went through some difficult times and our job was not worked for a while. However, when Steve got his difficulties ironed out, he came back and completed all of the tasks for us. The 184 repairs turned out to be more like 15, and he completed all of them. He went out of his way to make all of our residents happy and has been very responsive to our calls. We fully understand his situation in the beginning and today feel strongly that Steve and All American will do a great job for you.

This company installed gutters on my house in 2016. Their price was competitive compared to other companies that gave me bids and they were recommended by Joe Prin. I think they did a good job but in actuality I have no way to verify that. However, once the job was done they did not respond to phone calls. I have seen multiple negative reviews since last year. This year I wanted an estimate to repair/replace a section of gutter at a rental. I called half a dozen times over the course of a couple weeks, trying to set up an appointment. The owner kept telling me he would have his secretary set an appointment and would get there. He did set an appointment in the beginning but didn't come. He told me he had to go out of town and forgot. I don't think he ever intended to go. I have not heard from him once I stopped calling. i would suggest finding a different company for your gutter work.

There are two parts to this. On the front end the owner was very responsive, came quickly, provided an estimate to clean and repair and install gutter guards and provided a time frame that could accommodate the start of the painting work. The crew that came was polite, professional, and worked quickly. There was quite a bit of brownish grey matter removed from the gutters. It was cleaned off cement areas but left in the flower and shrubbery beds and white crushed marbles. i did not really notice this at the time. But only later when walking around the house with the painting contractor.. He seemed disappointed that there was so much matter left that in his words " should have been cleaned up.`` He stepped away and said he was going to call the owner of AAG. Do not know the extent of the conversation as the contractor placed the call as he was leaving. Another aspect is the warranty on the installed gutter guard. The owner promised to bring it by. I have several calls and messages into the owner/business. Still do not have it and the work was over two months ago. As much as i can tell the repair, cleaning and installation went well. But based upon the clean up that was not done and the lack of response to the promised warranty considering the pricing I would not use them again nor would I recommend them.

In September 2016, All American provided an estimate to perform gutter and downspout cleaning as well as 184 repairs they identified that needed to be made site wide. We contracted them to perform the work as estimated shortly after receiving the estimate. The cleaning was done last fall and since then we have determined that numerous downspouts were missed and had clogged with all of the debris washed out of the gutters. The repairs were never completed. We contacted All American in March of this year to schedule the work and get the list of 184 repairs they had identified. To date, and after numerous attempts to get All American to complete the contract, they have not returned our calls or text messages. We have no choice but to contract another company to come in an perform the repairs. We will update this review with the results of that audit.

as far as I know the work was done well, although I cannot get up on the roof to check. They were not as responsive to contacts after I hired them, and even less so later after the work was done. I was concerned that they did not use safety restraints when they were on the roof. If I had known that ahead of time I might have reconsidered my choice. They were knowledgeable and thought of possibilities that I had not considered and other companies had not mentioned. I would hire them again but would first insist on hard copies or PDFs of all documentation. They have two different websites, which is confusing.

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Really great!

The work was done quickly and professionally.  We are happy the gutters didn't have to be painted.

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AAA was professional and did the work quickly.

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went great

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I purchased an Angie's List Deal, $99 for 100 ft of gutter cleaning. When I purchased the deal, I contacted the company through Angie's List. After not hearing from the company, I called and left a message with the number provided on the receipt. Once again I did not hear from the company so I contacted Angie's list and was given a cell phone number. I was finally able to speak with someone and was told I needed to schedule an appointment for a bid. (This seemed odd since i already paid) I scheduled an appointment for 10:15 am the following week. They did not arrive at the appointment. I called them twice and left a voice message. I waited for over an hour and they did not show up or call. I still have not heard from this company.


UPDATE: The service was ultimately performed. The gutters were clean, but debris was left on the ground below the gutters and our house was splattered with mud.

The gutters look really good. The color match was excellent.  Steve suggested a plan for the gutter system that made good sense and was a huge improvement over the way our previous gutters directed the water.

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Excellent.  Steve, the owner,  was super.  Very easy to work with.  He alerted me to a problem with the roof that needed to be corrected before putting the gutters up, and was completely willing to adjust his installation around the roofing work.  After the roof repairs, I was just getting ready to call him, looked out the window, and saw he had just pulled up to my house to check on me!  The roof is fixed, the gutters are up, and they look great.