
About us
We are booked out for this calendar year! Welcome to Habiscapes where we pride ourselves in the creation of distinctive and nature-friendly outdoor spaces. Habiscapes will work with you to create a xeric landscape that will reduce water consumption and maintenance by utilizing beautiful, indigenous plantings. These water-wise and fire-safe landscapes incorporate special designs that showcase drought tolerant shrubs, trees, grasses, perennials and stone. Our landscapes are guaranteed to attract local wildlife, including birds, bees and butterflies, into your gardens and natural areas. We are typically booked months in advance so please plan accordingly...we do not install concrete curbing, driveways or walkways but opt to work with natural stone or paver products.
Business highlights
Services we offer
Landscaping (please see website) and restoration projects, brush cutting and lot clearing., fall leaf and litter cleanups, fire pits, fire safety buffering and consultation, flagstone and paver patios and walkways, gravel drive and trail installation and refurbishments, ground cover (bark, irrigation start-ups retrofits and repair, landscape lighting, perennial flower garden deadheading, retaining walls, rock) refreshments, tree/shrub pruning, water features
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 1% | ||
| 2% | ||
| 1% | ||
| 1% |
Michael, with Habiscapes, was on time and his bid to install a paver patio and drain, while not detailed, was fair. I specified that I would like the copper downspout to go into a drain line under the patio and then into a drywell buried in the front lawn. Without discussion Michael decided that he would run a perforated line 15 feet across the lawn buried about one foot deep instead. My concern is in heavy rains the lawn will become overly saturated with the roof runoff. Time will tell if I have to dig it up and redo it. I would have expected to be consulted before he changed the scope of work.
I also asked that sprinkler pipe be run under the patio to the corners to water the planters. This was not done. When I asked why he said that the addition of the three foot French drains in the patio “changed everything.” There was plenty of room to run the half inch pipe under the patio behind the drains. Then he suggested,” that it doesn’t look any worse than it did before and the pots would hide the pipe anyway.” I spent over $4500. The whole point was to improve the appearance of the patio. Bottom line was there was no reason it was not done other than they forgot to do it. Instead of correcting the mistake Michael made excuses. The simple solution will be for me drill a hole in the drain box and run the sprinkler line through the French drain. Not ideal, but easier than taking up the brick and running the line under the patio as it should have been done. I would have accepted this solution if it were offered instead I got laughable excuses and another item to take care myself.
When I walked the competed project I was surprised that the landscape and drip line irrigation had been trampled into the mud. I would have expected a landscape contractor to exercise a little care in preserving the plants and lawn. When I ask Michael about the drip line and landscape he said, “there was bound to be collateral damage when you do that type of work.” I agree and with the rain I expected some damage, but there was no care or measures taken to move one plant or even mark the drip lines. A couple of bricks on the lawn with a sheet of ply wood on it would have spared the turf. I had to dig around to find the drip lines and replace the lines that were broken. I won’t know until I start up the sprinkler system what other damage was done. To Michael’s credit he did dump some mulch on the planting beds and bought four potted plants to replace the dozen that were destroyed.
Plants can be replaced, the other thing I noticed is a little harder to fix. The patio actually sloped toward the foundation from the center of the patio back toward the house. This was a problem I was looking to correct with the new patio and an issue that was discussed when the bid was done. When I questioned Michael on this he said, “They have a laser level and that it did not slope to the foundation!” I put a three foot level on it all along the back of the patio and it absolutely dose slope to the foundation. When I hosed the patio off the water pooled against the foundation in the corners. Water doesn’t run up hill, but Michael insisted I was wrong and raised his voice on the phone saying, “I’m Sick of…” at which point I disconnected the call. I texted him that I treat everyone with respect and that he may want to consider doing that as well. Further conversation was clearly a waste of time. I paid his bill in full and I will fix what I can fix and the rest will have to do. Sure small claims court would be an option, but it is not worth the time and headache. I believe businesses earn their reputations good or bad. Things happen, no one and nothing is perfect. So when things do go wrong how you handle it becomes the most important thing you do as a business owner. If you take responsibility and do your best to make it right most people understand and are gracious. I have long standing relationships with companies that I have used for years and years not because they are perfect, but because they do good work and take care of problems when they occur.
I share my experience with you not to bash anyone, but because that is what Angie’s list is about. I joined Angie’s List in hopes of hiring a professional who takes pride in their work and relied on the reviews from other clients to help me decide who to hire. Most of the Habiscape reviews were positive. Unfortunately, my experience was not a good one. I took the time to relay my experience so you can weigh it in your decision of who you will trust with your project.
EDIT: In response to Habiscapes' response, I was never presented with a bill for these additional charges. He completed the french drain installations but did not complete the installation of the drywell, which was part of the original bid. It seemed to me that the french drain installation was in substitution for the drywell. No additional bill had been discussed or presented, so it's inaccurate to say that I refused to pay."Mr. [Member Name Removed] omitted a few key details that changed the whole complexion of this job. First of all, he failed to gutter his entire surrounding roof line and instead surprised us on the morning of the job start with a request to not only connect and outbound drain to the existing downspout but also to engineer channel drains into the new patio and out to the front lawn. Three drains instead of one! Second, he fails to inform the reader that the only way to remove the old patio, install the new drains and new patio was through a narrow planting bed that he failed to protect or remove any of the existing yard art and pottery. Third, after we paid for and installed the new drains he refused to pay for the additional work after siting the above perceived grievances. Now a lien has to filed. The new patio was installed with a laser level not a three foot long plastic level like the one pictured. The drains were installed with industry standard solid corrugated piping, trenched out to and under the front lawn where perforated piping dispenses roof runoff over a longer run than a dry well could accommodate. Lastly, this real estate agent fails to inform the reader that this is not his primary residence. It is a duplex that he rents out to tenants and we suspect it is an entity that he will soon be flipping..."
Licensing
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