Founded 2003 • With Angi since April 2010
Service Provider Response
Unfortunately, this review of the work performed by The Garden Artist is misinformation. The Client was 'on-board' with every aspect of the project, informed and we exhibited superior quality and customer service. The Customer bought in independent contractors that delayed and hampered our work. The trees that died were the result of the Clients hired contractor that changed the watering schedule. We replaced the trees that died at no expense to her even though we had no control of the Clients watering schedule. with respect to the weather I agree we stated that the job could be completed in winter subject to freezing conditions. The ground froze prematurely and at our expense we worked under perma-frost conditions to meet the Client's expectations. The only item not finished within the promised time frame was the sod due to freezing conditions, which we promptly installed as soon as the ground thawed. This was during winter, the backyard was not in use, and the temporary mud conditions were frozen. The six months completion quoted by the Client is in error. We completed the job in a timely manner and replaced the trees four months after the project was complete when they started to fail. Possibly the tree replacement is what the Client is referring to. The quality of the work performed by The Garden Artist is above standard construction guidelines so commentary on this issue is not correct. Every request made by the client for a meeting was accommodated. The contractor who provided a bid for the pergola is indeed my partner, however we are separate entities and operate as such. He provided a bid that the Client was free to accept or not accept. Our prices, including this contractors bid is competitive, however we cannot compete with a handyman. This was disclosed to the Client. The Garden Artist is an insured and licensed company in good standing with the BBB and regulatory entities. There has never been a complaint filed against us. My recommendation to prospective clients is to look at out five star ratings on other sites and contact us for a list of testimonials where our clients are eager to confirm our work. Terry Sims, Owner.Angi Certified
Pugs Life, LLC offers professional handyman services in Caldwell, ID. Do not hesitate to contact us right away! Handyman Service, Handyman, Interior Trimwork, Exterior Trimwork, Painting Services
Angi Certified
We are a family owned and operated business with over 2 years of experience. We specialize in landscaping, stone and gravel, and lawn and yard work. Please request a quote from us. We look forward to hearing from you!
Angi Certified
We have the experience and dedication to bring your dreams to reality! Specializing in Landscaping Services, we guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click to schedule a free estimate today! Please feel free to text message day or night!!