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Approved Pro
Approved Pro

Peppy Heating and Cooling

Heating and Air Conditioning Service, Water Heater Service,

About us

Peppy Heating and Cooling (FKA SHANCO Heating and Air) is a local, family-owned heating and air conditioning company. We never do any repairs without the consent of the customer. There are never any hidden fees. We just treat the customer the way we would like to be treated, with honesty and respect. We also offer Financing Options! Call (208) 906-6928 today!

Business highlights

Family owned & operated
Emergency services offered
9 years of experience

Services we offer

We offer repair, maintenance, and replacement on all types of commercial and residential heating and air conditioning units. We also repair, maintain, and replace hot water heaters, ductless mini splits, boilers, and thermostats. We also install air quality products.

Services we don't offer

We do not offer air duct cleaning, window A/C units, and refrigeration or restaurant repair.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
5.026 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 26 reviews
Cheryl R.
Dec 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Cody arrived right on time to do the regular service of my gas furnace under the comfort program. He was especially well-informed on potential issues with the installation of my Carrier condensing furnace, including a notice from the manufacturer to make sure the condensate drain piping included a vent so the condensate wouldn't back up into the unit. Another firm had done the install before I found out about Shanco/Peppy. Cody added a vent to the piping in just a couple of minutes, so that potential problem is sorted!

Donald B.
Jan 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$8,500
Brett and his team are first class. The work was done beautifully on time, on budget and we would recommend them highly!!
Response from Peppy Heating and Cooling
"Thank you so much for the review [Member Name Removed]! It was great to work with you and we appreciate your business!"

Michelle P.
Jan 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$200
Dustin came out to repair our furnace which we’d had repaired (unsuccessfully) by another company 3 times. He was able to diagnosis the problem and fix it quickly. He was very professional and ensured everything was working properly before he left. I highly recommend this company and Dustin in particular fir any furnace repairs you might need.
Response from Peppy Heating and Cooling
"Thank you for the review [Member Name Removed]! We are very happy that we could get your furnace up and running!"

Terry D.
Sep 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$250
Very professional. Great company to work with.

John S.
Aug 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Brett, the owner of Shanco, made a great first impression while he was inspecting our existing HVAC system before giving us an estimate for a replacement system. While down in the crawl space he noticed it was unusually cold, discovered that the main duct had a big leak in it, and fixed it on the spot. That was one of the primary reasons we hired his firm. And the crew that actually handled the installation (Christ, Matt and Alex) did an exceptional job. It was fun to watch their enthusiastic teamwork and professionalism. Highly recommended!

Erik H.
Jul 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$230
Got a call right away from Shanco. They were available the next day to do service. Showed up on time, did a thorough evaluation of the entire system, ran the required maintenance and got the system up and running in about an hour. Service call fee as advertised plus parts & maintenance.

Patricia H.
Jun 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$557
Tech evaluated problem. Gave us 5 repair options. I asked for his recommendation and he said #2 would work best.. coolant refill with sealant in it to fix pinhole. 90 day warranty if it leaks again, he comes back out at no charge.
Response from Peppy Heating and Cooling
"Thank you for the review! It was great doing business with you!"

Paul B.
Jun 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$200
Our home had not been cooling properly and I’m not handy when it comes to Air Conditioners. I called Shanco based on a recommendation from a friend. Their technician showed up on time, was polite, knowledgeable, and most importantly fixed our problem without taking me to the cleaners. Thanks!
Response from Peppy Heating and Cooling
"Thank you for the review [Member Name Removed]! It was great working with you!"

April F.
May 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$149
It was good to hear that my old heater is well made and so is my air conditioner. I learned a bit about maintaining them. It was nice there was no up sell and the sky wasn't falling. The technician even solved the mystery about the loud air intake vent in my living room. Finally I can hear myself think again. I'm going to sign up for their comfort club. It comes out slightly better than paying for the yearly service and it's only $12 a month.

Tracy A.
Mar 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$11,000
From the first phone call with Brett to job completion everyone (Chris, Dustin, Matt and Brett) was fabulous. Brett was very easy to speak to and willing to answer our questions, his crew showed up on time and was very friendly, efficient and respectful. They offered to answer any questions, explained what to expect during the process, and happily took time to explain our new thermostat. Brett's pricing was fair, and they were ready to install within a couple days of our decision. We would most definitely recommend Shanco to anyone looking for their services.
Response from Peppy Heating and Cooling
"Thank you fort he review! You and [Member Name Removed] were great to work with! Please let us know if there is anything else we can do for you."

George B.
Jul 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$1,300
Brett Shannon (owner) arrived promptly on time. Some problems ended up arising that made the process much longer than planned, but he carried on without complaint and didn't charge more than the original quote. We will definitely be using Shanco Heating and Air again for any problems that arise.
Response from Peppy Heating and Cooling
"Thank you for the review [Member Name Removed]! It was great to work with you and thank you for the business!"

Steve H.
Jun 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$65
I had a very reputable company come out a couple days before, one I had used for years... come out to see why my system was acting up. I was sure that something big was wrong, so I was prepared for the bad news of needing a new coil unit and outdoor compressor unit. It was going to cost us big. Luckily, my older brother asked enough questions to realize that something didn't sound right and made a referral to Shanco. This was on a Friday.. Brett was out to the house first thing Monday morning. Brett took a look over everything, fiddled with a couple things, washed out the outdoor compressor and declared the whole unit fit... in fact, it turns out our A/C was running better than most of the newer units out there. He wanted to leave without taking any $... but I insisted I be able to pay him for the service call as I had eaten an hour and a half of his time. Whatever he did has worked fine, and the unit has been cooling like it should. It's been a week today... He also took a few minutes to help me understand how often the unit should be working, things to look for and things I shouldn't worry about. We were looking/preparing for a $3000 - $5000 bill for the new units the other company is still calling to try and set up an appointment to order. We get to go on vacation this summer instead. And here is the kicker.. and I hate to be so picky about things... but Brett actually asked before he put a sticker on our perfectly fine and hopefully bulletproof unit. I can't tell you how annoying it is to rip stickers off units after a serviceman has left with bad news or iffy work. I have to restate too... Brett did not want my money for what he did. It was a "second opinion" on the other company's work. I ended up asking him to allow me to pay him for his time.. I'm self employed, and I know how valuable time is to a working person.
Response from Peppy Heating and Cooling
"Thank you for the review! I am very glad we could get your system up and running!"

Cortino-Karen G.
Jun 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$1,820
Brett and his Shanco staff were fantastic. They listened to my needs, gave me a fair estimate, were excellent on communication through every step of the process. They listened to my suggestions from my research, and then performed the work punctually, professionally and in a clean fashion. Yes, yes, yes - I would hire them again.

Crystal M.
Jan 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
I entertained quotes from several HVAC businesses before deciding to go with SHANCO Heating and Air. I had lots of questions before I felt comfortable about choosing them and the equipment to have installed. Brett was patient and prompt about answering all of my questions. He and Dustin arrived on time, were thorough, and completed the installation within the time that they estimated. They were professional and operated with integrity. I would definitely recommend them.
Response from Peppy Heating and Cooling
"Thank you for the review [Member Name Removed]! It really means a lot to us! It was great to meet you and we enjoyed working with you."

Rob B.
Jan 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
I searched online for an hvac service and came across Shanco, it was 5:30 at night within 10 minutes I received an email from them with a quote and contact information. I scheduled an appointment for the next morning at 8:30. Our service tech was Dustin Vanloon he was prompt, professional and friendly. Dustin saved us money due to his professionalism, integrity and diligence performing the diagnosis. He explained everything he was doing and took the time to answer all my questions. I would highly recommend Shanco & Dustin if your in need of heating and air services. Thank you Dustin & Shanco for your service. Sincerely, Robert Blakeley
Response from Peppy Heating and Cooling
"Thank you for the review [Member Name Removed]! I am really glad that you were happy with our service and that we were able to take care of your issue. Please let us know if there is anything else we can help you with."

Pat R.
Jan 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Very well - so well that I signed up for the semi-annual maintenance program they offer.
Response from Peppy Heating and Cooling
"Thank you for the review [Member Name Removed]! It was great to meet you and I look forward to working with you in the future."

Colleen M.
Aug 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$99
Excellent service , with air conditioning service in demand, due to record heat this summer, I received service in under 24 hours of calling. A time was scheduled for the service then met, with constant communication until arrival. Knowledgeable, friendly and service driven. I will defiantly use again for any HVAC need. I would say Dustin Vanloon, Shandco service technician, was prepared for everything, including a few hornet nests. Thank you so much! Colleen McCall - Boise Idaho
Response from Peppy Heating and Cooling
"Thank you very much for the review! I am glad we could take care of your air conditioning needs!"

Debbie C.
Aug 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Great. Professional and complete.

Nancy K.
Jul 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Excellent, friendly & prompt service.

Jojo V.
Jul 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$50
check up went well

Marsh D.
Feb 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Excellent. Brett is a great guy and will be calling him again!!!!!!!!

James K.
Jan 2017
5.0
Heating and Air Conditioning Service, Water Heater Service
Yes, I recommend this pro
Shanco exceeded my expectations in all categories. They were by far the most knowledgeable and reliable HVAC company I've ever hired! In addition to expedient and friendly customer service in fulfilling my requests, they went the extra mile to set up natural gas for my BBQ!! If you're looking for a quality HVAC technician you'd be missing out if you chose anyone else.

Zach G.
Jan 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Great! They told me how to fix over the phone to save me from paying for a service call.

Austen M.
Dec 2016
5.0
Heating and Air Conditioning Service, Water Heater Service
Yes, I recommend this pro
The service was great! A potentially stressful situation was quickly resolved due to the prompt service that was provided by Brett. We also appreciated his honesty and quick communication. We would highly recommend Shanco to anyone.

Jake Y.
Dec 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
The project went excellent! The install was for an old far house that had never previously had an HVAC system. The project required innovation and creativity to meet the needs while working within existing space constraints and Shanco delivered! Brett was very personable, organized, and detail oriented. He had a well thought out design going into the project which resulted in a seamless install.
Showing 1-25 of 26

Licensing

Bonded

Insured

Licensed*

Trade License Number

028694

Trade License Locale

ID

Trade License Authority

Idaho Division of Building Safety

Trade License Expiration

01/31/2023

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Peppy Heating and Cooling is currently rated 5.0 overall out of 5.

Monday: 8:00 AM - 4:30 PM Tuesday: 8:00 AM - 4:30 PM Wednesday: 8:00 AM - 4:30 PM Thursday: 8:00 AM - 4:30 PM Friday: 8:00 AM - 4:30 PM Saturday: Closed Sunday: Closed

Peppy Heating and Cooling accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard

Yes, Peppy Heating and Cooling offers free project estimates.

No, Peppy Heating and Cooling does not offer eco-friendly accreditations.

Yes, Peppy Heating and Cooling offers a 5% senior discount.

Yes, Peppy Heating and Cooling offers emergency services.

Yes, Peppy Heating and Cooling offers warranties.

Peppy Heating and Cooling offers the following services: We offer repair, maintenance, and replacement on all types of commercial and residential heating and air conditioning units. We also repair, maintain, and replace hot water heaters, ductless mini splits, boilers, and thermostats. We also install air quality products.

We do not offer air duct cleaning, window A/C units, and refrigeration or restaurant repair.