PCA Fence
About us
PCA Fence is a fence repair and maintenance company doing business in the Treasure Valley for over 15 years
Business highlights
Services we offer
Deck cleaning, Deck staining and Deck repair, Fence cleaning, Fence painting, Fence post replacement, Fence repair wood and vinyl, Fence replacement ( up to 20 ft ), Fence sealing, Fence staining, Gate repair, Gate replacement, Graffiti removal
Amenities
Emergency Services
Yes
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 0% |
After the work was completed there was followup to assure I was happy with the results.
In addition, Joe (the owner) provided a lifetime guarantee on the gate hardware.
"Hi [Member name removed], I see you gave us a -B- for quality. Is there something you're not happy with ? I will drive through your community tomorrow to see if I can find anything wrong. If you can, please contact me to let me know what you're not happy with and I will get it fixed for you. Your community fence project is still under warranty so whatever you're not happy with we will fix at no charge."
Joe has been in the business over 20 years. He is sought after by homeowners associations, and our own association referred us to him. We wanted to do our homework on getting the right person for the job. Unfortunately, we looked around and only found one fence person on Angie's List in the area. That other person gave us a quote that was not correct, and did not follow through timely to get back to us. We knew we had to find the right person for the job. Fence cleaning, prep and stain work are real chores that need to be done right. Joe did what he said he was going to do when he said he would do it. That alone is a huge deal in today's climate of what often is called customer service. Joe exceeded our expectations from the time he said he would give us a quote, throughout the process and the job. Joe provided stain samples, answered our questions about quality and types of stains, and provided his assurance that he would stand behind the work for three years. Still, there was one board that was questionable after the job was done, and we asked Joe to look at it since it was part of our front gate. Joe immediately came over and within a day replaced the board - no additional charge, again - just part of his job. It was amazing to be treated in a timely manner with the attention to our needs and respect for our time and property - all hallmarks of an excellent business approach and successful service company. We all wish there were more like Joe in the business world performing beyond our expectations and deliverying quality work at a fair price.
Licensing
State Contractor License Requirements
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