Modern Landscape and Modern Concrete is a full-service landscaping and concrete company specializing in residential and commercial landscape design and build. Our services include landscape design, water features, paver patios, concrete patios, retaining walls, landscape curbing, tree and shrub planting, irrigation, erosion control, grading, and much more. We have completed thousands of jobs in the Treasure Valley and beyond. Modern Landscape maintains an A+ rating with the Better Business Bureau and is committed to providing the best possible service. We are dedicated to our clients and take pride in our work. We can help you create a dynamic and easy-to-maintain landscape design for your property. Our professionals can lay the groundwork for a beautiful result and help you communicate and visualize your ideas and style. Integrating patios, landscaping, water features, stonework, pavers, and much more. Our team builds a vibrant landscape for your perfect outdoor space!
Yes
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
89% | ||
6% | ||
0% | ||
0% | ||
6% |
"Hello Rachel, We are sorry to hear about your concerns. After looking through our emails and talking with our secretary, it seems you have not contacted us about your troubles; also in our records, we do not have a job closed and or open with the name Rachel S. associated with us doing work. If you could, please contact our office, and we can address this matter."
"Greg, Thank you for leaving some feedback for us. However, in response to your concerns, we would like to mention that we did send someone out to address your concern despite being past the one year warranty time frame. I would also like to point out that the only reason we knew of any problem in the first place was because you left us a negative reviews online in 2019, rather than giving us a call, shooting us an email, or giving us any communication or chance to help address your concerns. We were never giving a fair opportunity to solve any issues. In the Fall of 2019 your original reviews were removed by you because I did address all your concerns. This recent review seems to be a similar situation to the last. Again, if you would have reach out to me via email, phone or any other form of communication your problems would have been taken cared of. With all this in mind, I feel entirely that your claims here are unfounded, unfair, and untrue. I would have appreciated some direct communication and the chance to help satisfy any further concerns that may have arisen since last we spoke, rather then finding out online. I have reached out several times to you offering to help you with your issues with no response. Modern Landscape stands behind all of our products and installs. My many offers to help you is still on the table. If a legitimate issues arises, we will take care it if we are given the opportunity. To address the FALSE statements in your reviews. Modern Landscape and Design has a team that has extensive experience in the landscape industry. I have in house designers that have masters degrees in landscape architecture. I also employ over 20 landscape employees who all have been in the industry for many years. Each one of my foreman have been landscaping for over 10 years and my superintendent has been in the industry for over 25 years. To say we have zero skills in landscaping is completely FALSE! I have several divisions within my company that are under the same entity hence your statement about the Better Business Bureau. Per my suppliers, Modern Landscape is a top producer in the Treasure Valley for paver patio installs and also product installation. You?re statement couldn?t be further from the truth. The fact that you video taped my installers during the whole process, not once did you mention any complaints or concerns about your job until your first online review over a year after the job was completed. You took it upon yourself to change the design of your pizza oven. In turn, I also gave you a discount out of good faith. Never did you mention any dissatisfaction until your online review. And yes, it was out of our standard warranty period and I still addressed your concerns and i'm still willing to. Being in the service industry, its hard to please every single client to their expectations. My team strives to make sure our clients are happy and satisfied as long as we are given the opportunity. In my opinion your job turned out absolutely beautiful, and was as per landscape design that you wanted and agreed to. My offer to help you still stands and I?ve always been willing to address any concerns. As previously stated, please communicate directly to us rather then us finding out online. Thank you, Nick"
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
Sunday: | Closed |
Monday: | 9:00 AM - 5:00 PM |
Tuesday: | 9:00 AM - 4:00 PM |
Wednesday: | 9:00 AM - 4:00 PM |
Thursday: | 9:00 AM - 4:00 PM |
Friday: | 9:00 AM - 4:00 PM |
Saturday: | Closed |