Within 4 hours of the first contact with Spencer of Legacy Garage Doors, the work was done. And done well. Spencer quickly diagnosed the problem I was having, offered a couple of options to resolve the problem and implemented the solution on the spot. He also performed regular preventive maintenance and educated me on my garage door and what I can expect as time goes by at the equipment ages. Reasonable price, professional service, and quick response. What more could you ask for? Highly recommend.