Hyde Park Plumbing LLC
About us
Owner operated with no employees. Same person every time. Sub contracting available. all credit cards available. Billing available for landlords and property managers. 10% off on downtown neighborhoods.
Business highlights
Emergency services offered
Services we offer
Drain Cleaning & Diagnostics, Kitchen & Bathroom Fixture, Remodels, Repair & Replacement, Sewer Line Inspections, Sump Pump & Drainage Line., Water Heaters, Water Line & Sewer Line Replacement
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.835 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 0% | ||
| 6% | ||
| 0% | ||
| 3% |
Showing 1-25 of 35 reviews
Vivian L.
Nov 2020
Excellent! They were able to schedule a service call for the next morning. They were professional and got the job done. I will use them again.
Benjamin G.
Sep 2019
My old clay-pipe sewer line (ca. 1940s) was full of tree roots and needed to be cabled/linejetted all the time. My neighbors, also in an old house, had their line replaced using Hyde Park Plumbing and recommended them. They were prompt, professional, and extremely knowledgeable about replacing sewer/water lines in my area. The pipe-bursting was quick and didn't destroy my mature landscaping. I feel secure that their work will never need to be revisited, but I'd be happy to refer them to my friends and neighbors!
Cyndi H.
Jun 2018
Hyde Park Plumbing had installed the frost-free hose bib two years ago. Even though the leak was caused by not properly blowing the sprinklers out last fall, they repaired it for free because they guarantee their work for three years. Even if someone else screwed it up! In addition, when I first called them, they came out to look at it within two hours. They are always extremely professional and explain things well (for those of us who know nothing about plumbing). Highly recommended!
Bill W.
Sep 2017
Great! One day to finish each job, Took care on working on the property, clean up was top notch. Saved me a whole bunch of money when they found a bad water connection (made by another plumbing outfit) that was going to fail and cause serious damage. Would hire them again in a heart beat.
Jonah H.
Jul 2017
Amazing service. The plumber came on a weekend evening, straight from dinner with his wife. He didn't charge us at all, and was unbelievably helpful. Exceptional experience, I wouldn't go anywhere else.
Jane K.
May 2017
great, no problems
Kurt M.
Jan 2017
Sewer restriction: they promptly accessed an outdoor sewer access port, threaded their rotating cutter, and after some threading, solved the problem. Leaky faucet: replaced a water supply cartridge (this sink part of an expensive remodel, prior owners)on a remodeled kitchen). Third, replaced toilet flapper. They sold us a supply of pipe-cleaning enzyme powder. --- This is a small local service, and they were responsive to our schedule. I'll call them again, for next plumbing need.
David M.
Nov 2016
Very well! Very professional, really cool business model
Jane S.
Jun 2016
unknown
Dale B.
Dec 2015
As a longtime developer and now retired contractor I have
generally been very pleased with the tradespeople I have used through Angie's
List. Hyde Park Plumbing didn?t live up to that example. While they were prompt
and courteous, I was concerned right away when two plumbers showed up to fix what I described over the phone as a leaky
faucet. This is usually a sign, and was in this case, you are going to be
overcharged. I was charged $300 for these guys spending about 45 minutes at my
house performing a few minor tasks. If you think that's a fair price, as they maintain, then they're your guys.
That said, they did follow up on a tricky issue for me on a part, so I'd give them a solid on that point.
Overall, my future advise to myself is to call a handyman first, most capable handymen can perform virtually any household plumbing repair you are likely to need, and almost certainly at a fraction of the price you will be charged by Hyde Park Plumbing.
generally been very pleased with the tradespeople I have used through Angie's
List. Hyde Park Plumbing didn?t live up to that example. While they were prompt
and courteous, I was concerned right away when two plumbers showed up to fix what I described over the phone as a leaky
faucet. This is usually a sign, and was in this case, you are going to be
overcharged. I was charged $300 for these guys spending about 45 minutes at my
house performing a few minor tasks. If you think that's a fair price, as they maintain, then they're your guys.
That said, they did follow up on a tricky issue for me on a part, so I'd give them a solid on that point.
Overall, my future advise to myself is to call a handyman first, most capable handymen can perform virtually any household plumbing repair you are likely to need, and almost certainly at a fraction of the price you will be charged by Hyde Park Plumbing.
Response from Hyde Park Plumbing LLC
"During our interaction with [Member Name Removed] there was a breakdown in communication. Some of it was on our part and some of it on his. As business owners, it was one of those scenarios we dread and do our best to avoid. As a policy, we always try to give up front pricing. Despite what Dale believes we do not charge more for having the two of us show up to your door, we charge by the job. This job however, continued to evolve as we were there, and this is where the poor communication started. We were first called to address a leak under a laundry room sink (which we located and repaired). If it had stopped there, Dale would have been charged our $75 service fee (which is only charged if we actually fix something), and we would have been on our way, but it did not. [Member Name Removed] kept saying “well, as long as you are here…” All included, we: Located and repaired a leak under a laundry room sink. Repositioned and secured an improperly installed outside hose bib. Inspected every fixture supply in the house for possible leaks (at [Member Name Removed]’s request). Disassembled, inspected and greased the seals in a garage sink faucet to stop a leak. Disassembled and worked on a shower valve to address the hot water limiter. Disassembled and inspected a kitchen faucet to find a defective part - which we were able to get free parts for (even though it was twelve years old and no longer under warranty), but only after spending 45 minutes on hold with the company’s customer service and sending three separate e-mails to the manufacturer, pro representative, and supplier showing detailed pictures and describing the problem. [Member Name Removed]’s claim that we only did a few minor tasks just isn’t true. In hind sight, we should have given [Member Name Removed] a new price every time a new job popped up, but we got caught up in addressing the issues as they arose and didn’t – for that we are sorry, but our pricing (considering everything we did) was not out of line for plumbers in Boise – it just wasn’t. [Member Name Removed] later informed us that the garage sink faucet that we worked on, was still dripping the next day. I can understand how this would be a source of frustration, especially after feeling like he paid too much. However, he failed to mention it to us for over two weeks. We told him that we always guarantee our work and would make it right or refunded him, but by then he wanted nothing to do with us. The one thing we ask of anyone who has an issue, is to just talk to us - we will make it right."
Dorothy S.
Aug 2015
Brook was prompt, courteous, and fixed the problem of the broken line in a mess of mud. He showed me how to turn on and off and clean out sprinkler heads.
Christine H.
Jun 2015
unknown
Doug S.
Apr 2015
We serve out work to them when we have issues. They are excellent.
Julia C.
Mar 2015
They were pleasant and professional, with a witty sense of humor. They work exclusively in the North End, and are therefore familiar with our old houses' plumbing issues. And they cleaned up after themselves. Oh, and now we know where the sewer line is for the summer house remodel. We'll be replacing that sewer line at that time, and now know how bad the root intrusions are, and where the pipe is. Also, they do have a senior discount.
Michael S.
Mar 2015
job went very well, a real attention to detail and thoroughness, this company will do all our future plumbing, we recommend them highly.
Cathy G.
Jan 2015
unknown
JENNY C.
Dec 2014
unknown
Katie M.
Nov 2014
Brooke was the first person to respond to my request for an estimate (I still haven't heard from the other "A" rated plumbers I contacted), and he and Jeff went to my house immediately after our phone conversaton to give me an estimate. Upon inspection of my main sewer line, they were able to show me via camera that the root problem communicated to me by the previous plumber had not only been left untouched (I paid $305 to have it cleared), but it was actually more extensive than had been communicated to me. The blockage required communication with Bench Sewer District which Jeff handled for me on the spot. He and Brooke also went so far as to clear the entire line - out of sheer kindness - and recommend to me that I call the other plumber (the top rated Angie's List plumber, btw) and ask for a refund for service charged but not performed. When it comes time to replace the entire line, which needs to happen relatively soon, I will be direct dialing Brooke and Jeff for the work!
Millie R.
Oct 2014
Everything went great. They were punctual and very patient with the homeowner, who took a long time trying to turn the water off. This wasn't a pleasant job but they completed it with no complaining. In fact, we had a few good laughs and then shared some animal stories. I found them to be very professional and personable.
Wendy E.
Oct 2014
unknown
Emma R.
Oct 2014
unknown
Troy M.
Oct 2014
Hyde Park plumbing was thorough and efficient got the job done on time for the price they quoted. They were very professional and cleaned up after their work. Excellent job.
Leslie H.
Jul 2014
. Jeff and Brook responded to my service call promptly and professionally. While Brook easily cleared the clog (less than 10 minutes) Jeff tried to convince me I need a new garbage disposal. His first tactic was that I need a unit with more horsepower. When I told him that we plan to begin an extensive remodel soon, and that I would replace it at that time, he told me my disposal canister was cracked. Supposedly, this crack will leak, prohibiting me from using the disposal side of my sink at all! Never mind that I have never before had any leakage, nor had any concerns about my disposal functioning. I feel like I paid $165 for a ten minute job and a 20 minute sales pitch. If it turns out that my disposal actually does leak, I will correct this review.
Roger H.
Jul 2014
I called Jeff on 7/,15/14 to set up an appointment to come and look at what we needed done We scheduled for the next day and he and his partner (sorry I can't remember his name) arrived as scheduled and immediately went to work analyzing what work needed to be performed. Jeff explained that one of the hose bibs probably just needed tightening while the other needed replacement The replacement required going into an interior and he explained that if they had to cut through they would install an access panel for future needs. Fortunately that didn't have to happen as he was able to access the connection that he needed via an existing access. He pulled the old piece, showed me where the problem was and replaced it on the spot. Very happy with the service I received from Hyde Park and would highly recommend this company to anyone in the Treasure Valley who has need of plumbing services.
Dave B.
May 2014
We were hearing a "gurgling" noise that made us uneasy and we decided to see what was going on before we had a real emergency.
Let's face it, nobody likes to have a plumber come out to do work because it usually means that something went very wrong. Plus, there is nothing pleasant about the work they do.
Jeff is very professional and did a great job explaining the work he was going to do and why he thought it should be done. I have learned the hard way that you can pay for "cheap & fast" or you can pay for quality work done right the first time. Jeff does quality work the first time and you might pay a little more for it.
I also appreciated Jeff's experience with older North End Boise homes. I would definitely hire Jeff again in the future.
Let's face it, nobody likes to have a plumber come out to do work because it usually means that something went very wrong. Plus, there is nothing pleasant about the work they do.
Jeff is very professional and did a great job explaining the work he was going to do and why he thought it should be done. I have learned the hard way that you can pay for "cheap & fast" or you can pay for quality work done right the first time. Jeff does quality work the first time and you might pay a little more for it.
I also appreciated Jeff's experience with older North End Boise homes. I would definitely hire Jeff again in the future.
Licensing
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FAQ
Hyde Park Plumbing LLC is currently rated 4.8 overall out of 5.
Hyde Park Plumbing LLC accepts the following forms of payment: CreditCard
No, Hyde Park Plumbing LLC does not offer free project estimates.
No, Hyde Park Plumbing LLC does not offer eco-friendly accreditations.
No, Hyde Park Plumbing LLC does not offer a senior discount.
Yes, Hyde Park Plumbing LLC offers emergency services.
No, Hyde Park Plumbing LLC does not offer warranties.