Five Star Painting of Boise

I had my kitchen cupboards painted, took longer than projected. Was going to have my dining room painted also until I came home from work and my dining room was torn apart. I was upset over not being told that they were going to start on the dining room and come home to everything moved to the family room. I assumed the kitchen would be completed before they moved to the dining room. So I cancelled the dining room job because you were sucking up another room in my house. (Living room has contents from kitchen, garage is being used for painting, kitchen is being painted dining room stuff got moved in the family room). I still need to live in my house. So there was adjustments made to the contracted price. After paying for the job that was completed, I realized the numbers were not adding up. I have contacted Craig several times to have my bill evaluated. First I got told he would check on it, 2nd time was when the quartine started, this last time I just got nothing.

They finished painting in 2 weeks. I saw my unfinished house. I was impressed with the paint job (specifically some of the fine lines they painted and caulking), but some things were missed and both estimator and I agreed it was very unfinished. I was out of town 1 week, during which, 5-Star had full access (with key and garage door opener) to my house and my permission to enter without me there. For that time and the next ~3 weeks, they canceled on me 6 times and nothing was done. I had to reschedule once by 12 hours b/c project took so long and to complications with roommates (near end of this timeframe) Next, I get the rudest phone call I have ever received from a company. The call was the estimator and they start pressing me for payment because it has been so long and they haven't received the second half of the payment despite the work being incomplete(contract stated 50% upfront, 50% after completion). After about 20 minutes of trying to work it out with this guy and have a

A 2 year old could have done better. I would NEVER recommend this place!

Peeling paint only two years later - shoddy prep work and no accountability or resolution. Extremely disappointed that this company won't respond to resolve the peeling paint that occurred due to their improper prep of siding. Would NOT recommend.