I had Defused Electrical come to my house on 5/7/25 because my newly installed dishwasher from Home Depot was not getting any power to it. They diagnosed the problem and found that the wire nuts were not securely fastened together when the dishwasher was installed. They arrived at 5:37 PM and left at 6:04 PM, so they were here for less than 1/2 hour. I was charged $330.00 for them changing some wire nuts. I then contacted their "Customer care" rep and told them that I thought that $330.00 for the short amount of time they were here and the simplicity of the job was an excessive amount and asked them to consider a partial refund to me. I was told that by the "customer care" rep that he would pass the request on to the owner of the company and heard nothing after that. After waiting about a week for an answer from them, I contacted other electrical companies and told them the above facts of the amount of time and the issue found by Defused Electrical, and asked them what they would have charged for the exact same scenario. Two of the other companies said they would have charged $120.00 and one said $120 to $150. I feel this company lacks business ethics and more so, ethical responsibilities to the customer.

Great job, neat and clean

perfectly done and very satisfied.

Quick, clean service. Detectors were installed, packing cleaned up and removed in a very short amount of time. Dan was very easy to work with, patiently answered all our questions. I highly recommend this company for any electrical needs.

We just covered the rough in so far, but we we’re really happy with their service to this point.

Great! Knowledgeable, friendly, professional guys. Will call them again if I have need of electrical services.

Far better than even hoped! They even provided some electrical mystery resolution for free! They were polite, friendly, and so very dependable and competent! Would hire then again in a NY minute!

It went great!

They worked quickly and the results were good.

The install of the generator went very well. The project exceeded my expectations. It was completed on time. The workmen were polite and respectful. The work site was cleaned up. All questions were answered to my satisfaction

Great! They were on time and on budget. Fun to work with!

Great, the guys are very nice and accomodating.

Fantastic work from a fantastic team! They are my preferred electricians going forward

Excellent workman’s ship and an outstanding price of $500. Wil definable hire again!

We hired them to help troubleshoot some electrical issues around the house. They were able to replace several outlets and resolved the issue quickly. They were also able to give us a quote on a solar generator package to pair with our existing panels. Very knowledgeable staff, great customer service and excellent products and services.

The team is superb. Not just good at their work, but pleasant to have around. Even when the job became unexpectedly complicated (love old houses) they pushed on and made sure it was done right.