Boise Window Medics, LLC

Jose is capable of doing good work, ut if you're expecting fair pricing and professional communication, be prepared for disappointment. I was given two different quotes, one for $188 and another for $299. Rather than clarifying or honoring the lower price, he defaulted to the higher one without discussion. In the end, I paid over $100 more than discussd. This kind of inconsistency reflects disorganization at best, and opportunism at worst. For the amount I was charged, I would have expected a more complete service,such as cleaning up the leftover glass. But that wasn?t part of the job, apparently. He showed up, did the work, and benefited from my honesty when I pointed out the discrepancy. Unfortunately, that honesty cost me. The five-year warranty is a strong point, and I do appreciate the effort he put on a hot day. Professionalism is about more than just finishing the job, its about how you treat your customers and run your business. If you care about all that, Jose is not the one.

Jose was great at responding to the initial contact (through the Angi app) and all subsequent questions. He was hired to replace a long narrow window in the bathroom above the bathtub. We were able to set an appointment date and time that followed the availability of a replacement window and he was very punctual!. Jose was very respectful of my property and bathroom, took the time to clean his shoes each entry and put down protective covering in the bathtub where he needed to put a ladder. His work was quick and efficient. During the install, he explained what he was doing next. When completed, he cleaned the area so that it looked as if he hadn't been there. I have already recommended him to friends who also need windows replaced. Would definitely have him repair/replace other windows if the need occurs.

I hired the company to replace my windows in Boise. Then we hired them to install 29 windows and 2 slides doors in two properties located in Austin and McAllen Tx. The owner did an excellent job! I truly recommend Boise Window Medics. Excellent job, on time, and affordable prices.

Jose was fantastic in fixing up some water damaged siding. He was upfront and honest about the work needed done and pricing. I'm military stationed in Florida and need work done on my rental property in idaho and his communication and patience was amazing. He sent picture along the way and explained everything he was doing nit just to me, but my tenants. He was mindful of my tenants schedule and worked to accommodate. I was never blindsided with hidden costs, which was a relief when we found more damaged under the siding (pics of everything was sent) I was expecting a huge bill from what was quoted for a few boards to be replaced. I was more than comfortable and happy with the final price. The repairs looks great, tenants are happy, insurance is happy, and I have a warranty. I would recommend Jose at Boise window medics any day!!

Window Medics replaced my sliding patio door. They did a great job in record time. Their customer service is awesome. This is the second time I’ve used their services and both times communication was prompt and complete. They arrived when they said they would and left the area clean and neat. I would definitely hire them again.

On a recent walk, I was lucky enough to run into Jose Luis Pelayo, who was working on a house in my neighborhood. I had a broken window (grandson, dog, tennis ball, you get the picture) that needed to be replaced. Jose answered all my questions and gave me his card. The next day he came over to measure, and within a week I had a beautiful new tempered glass window installed. Jose is friendly, very professional and fast. I can't recommend Window Medics and especially Jose Luis Pelayo enough. Great job! Hire them- you won't be disappointed.

Jose was excellent! Super quick, friendly and efficient service! Highly recommend!!

Very easy to work with. Made sure I was satisfied. They made sure to clean up after the job was done. The new glass looks great!

He added a new window to our garage and it looks great! He was very professional with fantastic customer service and we love the new window!

After getting the run around from other window places and handymen for literal months I called up window medics and had it quoted within a week. Waited one more week for the glass and it ended with a clean 20minute installation. Workers were kind, clean, and professional. If I ever need another job done you can bet Iâ ll be calling Window Medics 1st. Job details: window replacement of a 3rd story swing out window. Old, broken, and moldy window pane replaced and carried off by workers after completing the job.

Great communication. Timely response. Fair pricing. Quality installation of a replacement window.

Very easy to work with and never tried to push me into doing extra work.

Submitted a request and Jose was prompt, responsive, timely, professional, communicative, and fair. The project was small but his ability to complete this quickly and his excellent communication makes us want to use him again. Thank you!!

Jose found a cheaper window in stock that had built in blinds - he gave a quick quote and had it done the next week! The window looks great.

Very pleasant, on time, attention to detail, thorough in his cleanup, nice crew. Overall a real nice guy and he is proud of his work.

Will absolutely use Jose again! Honest, professional and efficient.

Jose was very easy to work with. He was respectful, upfront about the cost, worked quickly, and wasnâ t pushy. I would use them again.

Super friendly and efficient, fixed my window less than 20 mins. AMAZING WORK!!!

Good communication. Fair price. Excellent work. Iâ d have them back!

I was quoted a price over the phone to repair my window. When the gentleman came out to measure and order parts, he said that with the existing parts that I have he could repair it on the spot. He was here about 15 minutes and said that the parts are old and should be replaced in the future. he said, call me if and when the window goes out again and he would be happy to come out with the correct parts. He then shook my hand and said there would be no charge. He was a true gentleman, and he knew exactly what to do to correct my problem . I will recommend him to all my friends and neighbors. We need more businesses like this.

Jose was a very professional person to work with! Very thorough, excellent service! Would absolutely recommend!!

Jose was very personable and easy to work with. He knows his product and is quick and efficient on installs. His response time was excellent. I will hire him again for future projects.

Jose did an excellent job for us! Not only did he respond to the request for service right away but he did everything he said he was going to do and there were NO surprises. I would highly recommend him, and if we need more windows replaced in the future, I will be using his services again. He was the nicest person to work with very respectful. Thank you, Jose!

Jose replaced our broken window. He was on time, communicative, organized, clean, thorough, and detail oriented. We had a tremendous experience with him and would recommend him to anyone who appreciates exceptional work and professionalism.

Jose did a great job! He is friendly and service was spot on! A++