Affordable Rain Gutter

They replaced one of my gutters and fixed another. Both gutters are leaking. It should be under warranty but getting someone to come out has been a hassle. Bad customer service. I would not recommend them to anyone.

unknown

The estimator showed up on time and my estimate was very reasonable. The men that did the work also showed up on time (I did receive a call prior), were very nice and went above and beyond expectations. They checked leaks I complained about coming down on the patio from the metal awning and went up and seal the caulking for me. They also put my new rain barrel in place on pavers and installed the new drain into it, then showed me how to remove if I decided not to use the barrel. There was also damage to a drain from another worker which they smartly placed in another direction so the gate wouldn't keep smashing into the drain.(don't know why I didn't think of that). These men were really great and answered all of my questions. I would strongly recommend this company

But I need to call them back as there are still two small leaks.

Provider never replied.

RainOne of our rain gutters was leaking onto the outside wall of our house. We called Affordable Rain Gutters and the technician replaced the rain gutter that was leaking. He then told us that some other rain gutters had been improperly installed by the builder and that they would leak in the future. We agreed to change the placement of the other gutters in addition to the repair of the leaking gutter. A few weeks later we had a mild rain and the gutter that had been replaced leaked even more water onto the outdoor wall. I called the company and the owner was extremely rude and said that the leak was not their fault. He sent the technician back to check the replaced gutter and the guy pounded something. So far it has not rained since that time, so we do not know whether it was repaired or not. The technician seemed to be a professional, but the owners are extremely rude and unprofessional, and we would advise anyone who needs work done on their gutters to avoid using this company.

called me to say he was enroute to fix the leak. (James) I happened to be home so met him as he was inspecting the situation. He showed me that this was not part of their earlier job. I certainly recognize what a bad job the builder did with my gutter work. I had so many issues until last year when ARG came out, installed several gutters and repaired others. Even tho this was not part of that job, James did the repair at no cost. I absolutely tried to pay for the time and service but he insisted that I was not going to pay for something so minor and assured me that I would have no further problems with this area. I think so highly of this company. Two interactions, two very positive experiences.

Went well.

They showed up on time, did the work. I wish we had another estimate for the service to see if their price was the best. They left a few things on the grass, so I marked them down on quality. But really I have no complaints. They were in and out quickly.

Tim (owner) came out to bid the job on Wed. Sept 4, 2013. ~Nice guy! He said he was busy but could arrange to have the gutters installed by Friday. Late Friday afternoon a worker called and said the "scheduler" had him booked solid and he could not make it. He said all the material was loaded into his truck and that he would definitely be at my house first thing Monday morning. I received a call at 9am Monday from the installer stating he was doing inventory and could not make it until the afternoon. I called the office and spoke to James, the "scheduler." He is about the rudest person I have talked to in years. He told me that HE makes the schedule, and the installer will be here when HE tells him to be! Evidently James scheduled an 8:30 job for the installer; they lied about doing "inventory." He got in my face (ear, in this case), about how these jobs go. I told him I took the day off work so that I could be here for them. He said "what did you do that for? -99% of the people don't do that!" This was all in a condescending tone with him trying to put me in my place; ME~ the customer, they guy that wants to give him money! I cancelled the job! This guy is very, very, very rude and very unprofessional. I have read similar comments on other sites about this company. I thought at first, everyone is entitled to a bad day; this seems to be the norm for this company. Use extreme caution when dealing this individual. He appears to be a time bomb! UPDATE: Evidently Tim (owner) was out of town when this occurred. Tim called me this morning to apologize for James' actions. He did offer to come out and personally do the job if I had a problem finding another company.

Went very well, showed up exactly when agreed and job cost was exactly per the quote.

They were fine. My experience with them was good. The quality of their work was fine. Their price was very competitive.

Cannot speak highly enough of the service provided by Affordable Rain Cutter Co. Even though the work I needed to be done was not a large job, I was treated professionally and courteously. I called Affordable Rain Gutter on June 9th and they scheduled to come out the next day. Performed the work even though I was not at home, and billed me the following week. Such trust from a company was such a surprise! Would recommend this company without reservation.

job was completed on time, in approx 3 hours. everything was left clean, questions answered.

Excellent service. We would use this company again.

Tim was great about staying in touch & his crew showed up very soon after he did the estimate. Guys were polite, professional, completed work very quickly, and took the time to explain what they'd done. At the time of estimate, I thought I was being clear on what I wanted, but the crew said his drawings didn't completely reflect that, so actual work was a little higher than estimate. Might be something to double check in future.

The estimator showed up when he said he would and was very friendly and polite. I asked that two of the gutters be tied with one downspout, he said, "looks easy, shouldn't be a problem". They installed 2 separate downspouts 3 feet apart instead, without a phone call to me. The initial quote didn't include a section of gutter that I asked for, so the price went up another $66. Also, one the workers asked my 16 year daughter, who was home alone, if we had any beer. Perhaps if I had been home, they would have been more professional and done a better job. I wouldn't recommend them to anyone.

The guy that came out was really nice and very professional. We scheduled the appointment for them to come back after the estimate and their price was pretty good. They were pretty good in responding to me. I would definitely use them in future if needed.

Called Affordable Rain Gutter Co to put new gutters on my house after a major addition. Tim Elam the, company owner came out to give me an estimate and color match, the day after I called. His price was less than I was expecting. Four days later his crew showed up and completed the job, in one day! They were respectable gentlemen and picked up their debris, they color matched my trim perfectly