LasikPlus - Des Moines

Review Lasikplus is great if you don’t care how you’re treated if something goes wrong. I could immediately feel something in my eye when I woke up from the post-op nap. They confirmed during the follow up that a strand of “something” fell into my eye during surgery & that the surgeon had re-adhered my cornea back on over it without checking to remove it first & was causing some inflammation. In order to remove it they’d have to reopen my cornea to wipe/flush it out. They told me they could not get me in to get it out for at least 2 weeks post op even though they got me in for surgery (aka to take my money) only 3 days after the initial consult. I called 1 week post op to see if I could get in earlier because I could feel something in my eye every minute of the day on top of a thick red blood stripe on that eye that was not clearing up at all whereas the redness was completely gone from the other eye. Their response: “try refrigerating the eye drops instead.” Finally at the post op appt to get it out, the surgeon was unaware I was there to get it removed. They then made me pay for the additional antibiotic eye drops needed when they gave them to me for free the first time. They claimed the red stripe on the eye was not related but coincidentally began to clear up almost immediately. To remediate the situation, they offered me a free T-shirt

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I felt very at ease with Dr. Alban, and she did a great job narrating the procedure while she was doing it. She constantly reassured me throughout the procedure that things were going well, so I felt very comfortable the entire time. I have had no problems with the surgery and am so glad I did it!

Very positive experience. Staff, nurses and doctors were outstanding - they answered by questions thoroughly and were very kind. I was very nervous about the procedure, but they were patient and calming. Dr. Alban performed the surgery - she is experienced and her bedside manner is very good as well. Would definitely highly recommend LASIKPlus in Des Moines!