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Strauss Security Solutions

Locksmith, Alarm or Security System Installation, Alarm or Security System Repair,

About us

Strauss offers highly trained and licensed technicians. Also, we accept cash, check, and all major credit cards. Additional phone number - (515) 223-7750.

Business highlights

Emergency services offered
98 years of experience

Services we offer

Residential & commercial lockout, alarm systems, deadbolt & lock., key-card access, repair and installation of safe deposit box, security camera

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.825 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
12%
3
0%
2
4%
1
0%
Showing 1-25 of 25 reviews
Sheena W.
Jun 2015
5.0
Yes, I recommend this pro
$160
Excellent customer service. Fast. Very professional and on time!

Soraya J.
Apr 2015
5.0
Yes, I recommend this pro
$350
Ron (sales associate) and Nick (technician) arrived on time. Everything was done in a short time and they cleaned up very well. Nick explained how to use the system and even hung around until we got the total connect set up and explained that too. Such a great and positive experience.

Andrew L.
Feb 2015
5.0
Yes, I recommend this pro
Nick arrived and installed the alarm system, and left me alone to do my work until he was done, then he had me sign paperwork, and left.

ANGELA G.
Feb 2015
4.0
Yes, I recommend this pro
unknown

Justin G.
Aug 2014
5.0
Yes, I recommend this pro
$360
We could not have had a better experience! Teresa explained the ins and out of the system. Nick installed the system and provided excellent guidance. True professional who car about their product.

Michael H.
Aug 2014
5.0
Yes, I recommend this pro
$75
I just had my first experience with this company after having found them on Angieslist about a half hour ago. I'm a manager for a local business that had a single employee left working a late shift, and when the employee tried to lock up for the day, the front door wouldn't lock.
Needless to say, we couldn't leave the business unlocked all night, so I found Strauss on Angieslist. I chose them because of their 24-hour emergency service.
I called and the phone was immediately answered by Eric. Eric was out on-site within 20 minutes and had the door fixed in 10 more. 30 minutes from first contact to repaired lock. You can't beat that!
The fee was very reasonable given the fast and accurate service. I'd definitely use Strauss again. I gave them A's across the board, but if I absolutely HAD to pick something bad about the experience, it seemed that Eric wasn't too thrilled to receive a call at 8:30PM. Nevertheless, Eric was very professional and had our problem fixed amazingly fast. All expectations were exceeded!

George C.
Jul 2014
5.0
Yes, I recommend this pro
$600
Technician was outstanding.  Calmly went about his work.  Was cordial and polite.  Cleaned up everything well.  Treated the house as if it was his own.
Also, we visited the store to place the order.  It was a good experience too.  They have a full array of hardware to choose from, and the salesman was knowledgable and efficient.  No upsale effort was made--he listened to what we wanted and helped us find the best choice.
May be able to get a lower price elsewhere, but we felt like the service warranted the extra money.

Mike C.
Apr 2014
5.0
Yes, I recommend this pro
$224
Great Customer service, flexibility in schedule, the install, stayed on schedule.
Response from Strauss Security Solutions
"Thank-you for your business!"

Mary R.
Apr 2014
5.0
Yes, I recommend this pro
$65
unknown
Response from Strauss Security Solutions
"Thank-you for choosing Strauss!"

Kathleen K.
Mar 2014
5.0
Yes, I recommend this pro
$650
.
Response from Strauss Security Solutions
"Thank-you for your business, please let us know if there is anything we can help with in the future!"

Janice D.
Feb 2014
5.0
Yes, I recommend this pro
$3,500
Mike, the installer, was great - very efficient, very clean and very nice.  He and the sales representative came the day before to make sure we would have every room covered.
Response from Strauss Security Solutions
"Thank-you for choosing Strauss Security!"

Susan P.
Feb 2014
5.0
Yes, I recommend this pro
$1,000
Great. Nice-professional at Strauss Security Solutions.
Response from Strauss Security Solutions
"Thank-you for your continued business!"

Larry P.
Feb 2014
5.0
Yes, I recommend this pro
$300
Nick was on time & very professional.  The new system was installed and tested.  We are very happy.  I would not hesitate to recommend. Strauss Security.  I've been a client for 38 years.
Response from Strauss Security Solutions
"Thank-you for the review. We appreciate your continued business."

Chad F.
Jan 2014
5.0
Yes, I recommend this pro
$700
Chad (President) and technicians did a great job start to finish!

Gretchen S.
Jan 2014
5.0
Yes, I recommend this pro
$2,000
Overall, great service. Prompt and timely installation. Had a missing part that was installed the next day.
Response from Strauss Security Solutions
"Thank-you for the kind words. We appreciate your business!"

ANGELA G.
Dec 2013
5.0
Yes, I recommend this pro
$500
The initial contact with Teresa was great. She is very easy to talk to and ask questions. Then when Mike showed up to install we couldn't have asked for any better service.
Response from Strauss Security Solutions
"Thank-you for the great review. We appreciate your business!"

Elizabeth S.
Sep 2013
5.0
Yes, I recommend this pro
$1,300
On time, at quoted price, 100% work done!
Response from Strauss Security Solutions
"Thank-you for the great review, we really appreciate your business!"

Gregory G.
Aug 2013
4.0
Yes, I recommend this pro
$76
Replaced all door locks.    Although the overall job was good, the lock to the garage did not work and the technician did not fix it or make any mention that it did not work.    I thought he would check all the new locks and make sure they worked.    I have had that door fixed since, but I thought the technician would have spotted the fact that the garage door did not lock.

Richard M.
Aug 2013
5.0
Yes, I recommend this pro
$804
I contacted Strauss Security to update my home security system.  I had recently had a burglary in my detached garage while I had been in the house.  I wanted to get a system that was easy to control and I could have confidence in its reliability. Ron Bartos, the sales representative, set up an appointment for the next day to review the vulnerabilities at my home and to suggest the lowest cost options to satisfy my security needs.  I had called other companies and Ron responded to my request the fastest of the companies that I had called.  After he and I decided on a plan, he reserved an installation for  the following Thursday.  
On Thursday, both Ron and Mike, the installer, arrived on time.  Mike pointed out the specific items that were to be installed and where the control panel would be located.  The installer located all the peripheral detection devices.  I told Mike that I wanted the controller powered from a specific power outlet.  He was very agreeable to making the installation as convenient as possible.  After every item was installed, he made certain that all the peripherals worked and they tested without a flaw.  After that, he made certain that I knew how to operate the system and what to expect when the system was armed and disarmed.  He was patient and professional in his instructions.  I liked the system he installed as it had both voice and chime capabilities and could be operated from the control panel, an axillary panel, a key fob, or my smartphone.  When he left, I was confident that I could operate the system without causing any faults.  I appreciated the quickness in delivering the system, the thoroughness of the system instruction, and the professionalism the employees of this company exhibited. 
Response from Strauss Security Solutions
"Thank-you for the great review (removed member name)! We appreciate your business!"

Derek M.
Jul 2013
2.0
$130
Dead bolt was installed and works fine, but cuts were unprofessional as they did not use a router or guide, but rather a chisel. Very disappointed.

Richard S.
Dec 2012
4.0
Yes, I recommend this pro
$198
Efficient, pleasant & knowledgeable, but disappointed with the charges. When I set the appointment earlier in the week, I was not told that a Saturday call was overtime. The company posting indicated Sat hours as 8AM-12PM. He explained that Saturday calls pay overtime charges. The next time I use them, It will be during regular business hours to avoid the excessive fees.

Andrew G.
Aug 2012
5.0
Yes, I recommend this pro
$94
I had Strauss install a new door handleset on the front door of my residential home. I called about a week in advance and it was no problem selecting the appointment time that worked best for me. The day of my appointment I received a call about 10 minutes before my scheduled appointment time and the technician informed me he was running about 15 minutes behind. I rated punctuality a "B" for this reason, but I was very appreciative to even get a call letting me know they were running behind. The technician had to drill a hole thru the door for the dead bolt (as before there was only a door knob) as well as in the door jamb. He drilled the holes and installed the handleset I had already bought from my local hardware store all in about 45 minutes. I will definitely be calling Strauss for all my future locksmith needs.

Barbara K.
Jul 2011
5.0
Yes, I recommend this pro
$200
Overall, I was satisfied with the provider.
Response from Strauss Security Solutions
"Thank you for reviewing Strauss Security Solutions. I am glad we were able to help. Please let us know if we can be of further assistance."

Steve B.
Jul 2011
5.0
Yes, I recommend this pro
$76
Great company to work with. Very professional.
Response from Strauss Security Solutions
"At Strauss we appreciate your kind review. I am happy that our 24 hr on call technician was able to service your issue so quickly."

Laura B.
Mar 2011
5.0
Yes, I recommend this pro
$150
It was wonderful. They worked with me on what time to come to the house. They did 4 locks in under 1 hour. The techinician was informative and tried to help me find ways to save money. When he did his checklist of items to discuss, he wasn't pushy, he just wanted me to think about my safety. He had some good insight on how someone could break into my home.
Response from Strauss Security Solutions
"Thank you for the nice review. I am glad we were able to help you in your time of need."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Strauss Security Solutions is currently rated 4.8 overall out of 5.

Strauss Security Solutions accepts the following forms of payment: CreditCard

Yes, Strauss Security Solutions offers free project estimates.

No, Strauss Security Solutions does not offer eco-friendly accreditations.

No, Strauss Security Solutions does not offer a senior discount.

Yes, Strauss Security Solutions offers emergency services.

No, Strauss Security Solutions does not offer warranties.