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Herr Plumbing

About us

Family owned & operated. We currently employ 8 people. We do expect payment at the time of service. Larger projects are billed at appropriate stages of the project. Additional DBA - Herr Plumbing

Business highlights

29 years of experience

Services we offer

Water Heaters & Softeners. Household Plumbing. Fireplace & Appliance Gas Lines. Irrigation Water Lines. Kitchen & Bath Remodeling. Sewer & Septic.

Accepted Payment Methods

  • CreditCard
Reviews
4.623 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
13%
3
4%
2
0%
1
4%
Showing 1-23 of 23 reviews
John S.
Jun 2022
5.0
Yes, I recommend this pro
$4,200
I had no idea that each specialty from installation, drywall, tile repair and painting all had to be coordinated when installing a new shower. Herr (Rick) and (Peggy) were very instrumental in scheduling and finding a quality shower door at a reasonable market rate given todays production hiccups. I have read all the ratings, seen the You Tube videos on bathroom make overs from Bis Box Specialty Companies, and believe me you cannot go wrong with this local ma and pa company in terms of pricing, quality, and installation. Excellent job!

Ryan V.
Feb 2019
5.0
Yes, I recommend this pro
Excellent, the plumber did a great job, we will definitely use Herr Plumbing again. Small and local business, my wife was very happy.

Ric S.
Oct 2016
5.0
Yes, I recommend this pro
Great job, very thorough and clean.

Matt W.
Sep 2016
5.0
Yes, I recommend this pro
$3,100
This was a refurbishment of a commercial space. Herr Plumbing removed all plumbing in an used restroom so it could be torn out, and relocated/replaced a water heater. They located a toilet drain for a new restroom, and then completed the plumbing for that restroom when the framing was complete. They returned one more time to install all the fixtures. Herr Plumbing was timely and professional, and did great work!

Marbeth G.
Aug 2016
5.0
Yes, I recommend this pro
For the cost, we paid another  company and they set it up with Herr Plumbing. I think they do a good job and so I would grade them an A. The price was included in the cost of the water heater. The price was good. The quality was good.

Robin B.
Jun 2014
4.0
Yes, I recommend this pro
$1,000
unknown

Jeffrey L.
Apr 2014
5.0
Yes, I recommend this pro
$500
  • Plumber showed up promptly, did his job timely and professionally. I would definitely use them again.


Dawn B.
Jan 2014
5.0
Yes, I recommend this pro
It went very well.

Kurtis P.
Jan 2014
4.0
Yes, I recommend this pro
$200
We had some scheduling issues because we were out of town a lot. They were swamped too, and they'd call us when they had a free day, but we were busy. Finally we were able to connect and get the job done.

Torrey M.
Jul 2013
5.0
Yes, I recommend this pro
$700
They worked us in that very afternoon. Service man stayed until early evening to finish. Left everything clean and neat.

Mary N.
May 2013
5.0
Yes, I recommend this pro
$1,000
The plumber showed up on time and worked carefully taking out the old sink and putting in the new one. He then cleaned up after himself. Everything you would want from a plumber.

Jeff J.
Jun 2012
5.0
Yes, I recommend this pro
$950
They didn't leave any mess, told me what they were going to do, let me know about any other problems...........They are GREAT!

Lynelle S.
Feb 2012
5.0
Yes, I recommend this pro
$150
They were very efficient and quick. They cleaned up after themselves and hauled the old toilet away. They did a good job.

LeRoy M.
Feb 2012
1.0
$195
It was a horrible experience. My family was without hot water for 4 days. On top of it we were charged for the first trip out when it was not fixed!! I called and asked them to remove the first trip charges and they refused!
Response from Herr Plumbing
"We are very sorry that this customer feels they were not given good service. As you can see from all of our other reports that this is not the norm for Herr Plumbing. What we have here is a very unfortunate sequence of events. The date of service reported is incorrect and Angie’s list is in the process of getting this corrected. The services were performed in July 2010 and this is the first we have heard of this customer’s dissatisfaction. We had to turn this customer over to collections. They just recently finally paid the bill which would explain why they are just now reporting this. Their water heater had stopped working over the weekend. On Monday we responded to their call. The plumber called the manufacturer with the error code. The manufacturer instructed him to reset the water heater which he did. It fired right up. He waited around a little while to make sure it continued running and it appeared to be fine so he left. The following day the customer called again to say they still didn’t have hot water and now the water heater was giving a different code. We sent a plumber over that day who again called the manufacturer and this time the manufacturer determined it needed a couple parts replaced. The water heater was still under warranty so they would ship those parts out at no cost to the customer. The parts should have arrived the following day. The following afternoon we were under the impression the parts had arrived (a neighbor was supposed to be watching for them). We proactively sent a plumber to install the parts but after tracking down the neighbor it turned out they hadn’t arrived yet. As soon as soon as we were notified the parts were in (the next day) we went and installed them. I don’t know why the manufacturer didn’t get those parts there sooner but that was out of our control. I do not recall the customer ever calling and asking for a break on their bill but we had actually already given them a break. On our first trip over we typically have a $40 trip charge and a half hour minimum. We only charged the trip charge no minimum. Nor did we bill any trip charges for 2nd 3rd and 4th trip over there. When I mailed past due invoices in August and September that would have been a great time to call us and let us know they were not happy. But instead they just chose not to pay so I had no other recourse than to turn them over to collections. I called the customer today to try and talk about this situation and she is still very angry and says that we should have stayed longer that first day. At the time we had no reason to think that the problem wasn’t fixed and the water heater did give a completely different error code the second day. The whole time we were trying to get the water heater fixed for her she never let on that she was this mad or felt she had been treated poorly. Again I think this is an unfortunate chain of events and I feel for them that they were without hot water so long but as far as our responsiveness and our billing I believe we were excellent and more than fair."

Erin C.
Dec 2011
5.0
Yes, I recommend this pro
$300
Great! During a time that I had a gas leak, Brenda, the office manager rearranged the workers' schedule to help us the next day, rather than having to wait a week. Other times when I had less pressing issues, my appointment was rescheduled one or twice, but since my issue was not time-sensitive, it was no big deal.

They do a great job with scheduling and staying on time. If someone is running late, they call to tell you. I also always receive a follow-up call letting me know how the work went.

Karen W.
Nov 2011
5.0
Yes, I recommend this pro
$399
The plumber, Andrew, arrived on time. He was very pleasant and knowledgeable. He told me what was going on and answered all my questions. I will need a plumber again soon and I will ask for Andrew! I started out with a useless disposal, a barely useable faucet, and an ugly mess under my kitchen sink. The new disposal and faucet work great. An unexpected bonus - the water pressure has improved. Underneath the sink - WOW. It's no longer scary under there and there's a lot more room to store stuff! All this work took only about 2 hours. I am extremely happy.

HENRY G.
Jan 2011
4.0
Yes, I recommend this pro
$200
They did a good job. They came when we called them, that was good. They had to get a part, they went back and ordered it then came and then came back a couple of days later to install it. That was that. I thought the price was reasonable.

Joseph N.
Sep 2010
5.0
Yes, I recommend this pro
$600
Owner of company responded to request for estimate quickly. Installation was sceduled efficiently, and plumber arrived at time specified. Work was done within time estimate, including removal of old battery-powered system. My impression of this company: competent, friendly, professional.

JR S.
Sep 2010
5.0
Yes, I recommend this pro
$150
arrived on time, clean cut,communicated vary well,fixed it first time.Good job

GARY G.
Jul 2009
5.0
Yes, I recommend this pro
$229
THEY WERE PROMPT, EXCELLENT CLEANUP, PRICE WAS EXACTLY WHAT WAS QUOTED. THEY WERE A LITTLE LATE BUT CALLED AND INFORMED US. THEY HAULED AWAY THE OLD TOILET AT NO ADDITIONAL CHARGE THEY HAD A TRIP CHARGE OF $40 BUT ONLY BILLED FOR 45 MINUTES OF TIME. EXCELLENT RESULTS

Jennifer R.
Oct 2008
5.0
Yes, I recommend this pro
$250
Arrived with very short notice.

B. H.
Jul 2007
3.0
$250
They did the installation in the time that they said, but it wasn t anything spectacular. I was not overly impressed with the company. I think that they are only capable of doing smaller jobs efficiently.

Alana B.
Jun 2007
5.0
Yes, I recommend this pro
$3,000
I got Rick's name from a coworker, who couldn't recommend them enough. He walked me through all the options available to me, which helped me pick the one that fit my budget. I did have to wait a while before they could fit me into the schedule, but the got all the work done in a day, cleaned up after themselves and did a good job overall. My only, very minor, complaint is when they removed the old water heater, they left the hole in the chimney stack uncovered and a bat came out of it before I could find something to cover it!

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Herr Plumbing is currently rated 4.6 overall out of 5.

Herr Plumbing accepts the following forms of payment: CreditCard

No, Herr Plumbing does not offer free project estimates.

No, Herr Plumbing does not offer eco-friendly accreditations.

No, Herr Plumbing does not offer a senior discount.

No, Herr Plumbing does not offer emergency services.

No, Herr Plumbing does not offer warranties.