SEARS HOME IMPROVEMENT PRODUCTS

The washing machine is working perfectly.  The dishwasher is not much different, but the serviceman was pleasant, polite, and professional.

They put in the original HVAC system in our home. I have a maintenance contract with them and it is a very good price for 3 years. I have had no problem at all with their service. I will continue to use them again because of our maintenance contract. Their prices are comparable to some of the local furnace companies in our area.

They had the exact same make and model of the equipments that I wanted to replace. We got 2 fluorescent light fixtures, microwave, stove and two radios; one was like a small Bloombox and the other was a clock radio. I installed all the appliances myself. I also had the furnace fixed. They were fine and I didn't have any problems. The salesman was courteous. They were pretty knowledgeable. They were helpful in finding the exact models that I had because I had previously purchased the microwave there. I had purchased the stove somewhere else, and they did not have the same model, but they were courteous and helpful. Their price was very reasonable. I would use them again in the future.

They didn't clean up after themselves very well. They knocked down some insulation in the floor joists and didn't put it back and they didn't clean around the furnace so there were small metal shards laying around. They were argumentative; I wanted it placed on one side of the house and they said they would only put it where the old one was. I didn't appreciate that but I did give in. The quality of their work was fine, it was their customer service that was not good. I would not use them again for an installation.