Quality Plumbing

Quality Plumbing gave me an estimate $475 to install an extra water line. The plumber estimated that it would take about 5 hours to complete at $75 an hours plus the cost of materials. The plumber that actually completed the work got the job done in 3 hours and said that it wasn't as big of a job as he had thought it would be. The plumber who gave the estimate and the person completing the work were two different men. When I received the bill it was not itemized as to what I was charged for. When I went to pay the bill I was told that materials cost $59.78 and the rest was labor. When I pointed out that was by more than the $75 I was originally quoted I was told that I was charged for the "time that the guy has to drive to get the materials that he needs". The plumber did a good job and cleaned up his mess but the cost ended up being way more then what it should have been for the time it took for the job. I was told that Quality Plumbing charged $75 and hour however, it cost me over $138 an hour. They did a good job but very deceptive billing practice.

The longest part was waiting for it to drain. If id known how to do it id have had it done beforehand. Either way, the iob went very quickly and he was very pleasant.

I was quoted one price for labor but when the bill came it was $88 higher. The plumber did a very good job and he was very professional. I had no problem with the work done but it was the misquote I had a problem with. I called and asked about the labor quote, spoke with the manager and he said he would make it right.

I've probably been using them for 20 years. They are always very good at what they do. They are real good at the services that they provide to me. They are very dependable.