AMERICAN AIR CONDITIONING
About us
As a locally owned and operated Siouxland company we have been proud to serve our community for over 30 years. Our number one priority is to keep you and your family comfortable in your home. With our expertise we provide our customers with: Licensed, Bonded, Insured and Certified Work Installs (Residential and Commercial) Service (Check out our service page for details!) Emergency Services (We ALWAYS have someone on call to serve your needs) Dependable and Courteous Service Knowledge Reliability: Become part of our American Air Family We are a small but ever growing company consistently finding new ways to provide superior home comfort to our customers. With that in mind we are a Carrier dealer by choice, we are committed to providing comfort and excellence.
Business highlights
Services we offer
Repair and Installation Central Air Conditioning Furnace Repairs and Replacement Plumbing Water Heater Installation and Replacement Radiant Heating Humidification& Dehumidification Allergy Filtering Solutions Maintenance Agreements New Construction & Rebuilding Evaporative Cooler Service, Repair and Installation Commercial Air Conditioning Service, Repair and Installation Emergency Services (Rain, Residential Air Conditioning Service, Snow, or Sunshine) Roof Top Units Zone Systems Ductless Mini
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings | 
|---|---|---|
| 33% | ||
| 0% | ||
| 0% | ||
| 67% | ||
| 0% | 
ago. This was a top of the line Carrier system and it worked fine for a
few months. Then the high side quit working and the unit would lock
out. I called American Air repeatedly and if memory serves me they came
out 2 or 3 times before the weather changed and it was no longer
required to run on the high cycle. The next cooling season it began
failing again. They came out again 2 or 3 times before they had to call
in a corporate troubleshooter. He discovered the control board was bad
and after replacing that the system worked fine.
After that I put an addition on my house and called American Air to do the duct
work. During that process I also had them install a whole house
humidifier. I was quoted one price but it turned out to be about $75.00
more. It seemed like a fair deal still so it was installed. This is
where my distaste for this provider begins. The HVAC unit I have is a
high end Carrier product and the thermostat/controller allows me to set
the humidity level I would like to enjoy. THIS UNIT HAS NEVER WORKED.
I have had American Air out here at least 3 times since installing it and
today they arrived for the final straw. I worked with one of the
employees and we discovered the valve that pierces the water pipe to
feed the humidifier was not functioning. We were able to troubleshoot
it and resolve the issue. About that time the owner of the company
showed up and we explained what the issue was. The employee finished up
the resolution and on the way upstairs the owner told me he was going
to charge me half a service call and for the humidifier pad they swapped
in.
I told him I would pay for the pad but I was not going to
pay for a service call because this thing has never worked. I have
never had a humidity range higher than 31% and it usually runs around
28%. I have the humidity range set for 45%. The owner of the company
then blew up and told me this was the last time he was going to ever
come out and warranty my system. He informed me if I need service I was
going to have to use another company to resolve my issues.
This has been a hassle since the initial install of the heat pump. I had the
utmost respect for Carrier products but I will use Lennox the next time
!! I would never recommend using American Air Conditioning for
anything because the owner is too erratic and has not performed at a
service level I would expect from a high end product.
Licensing
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