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A-1 Preferred
Chimney or Fireplace Service, Brick or Stone Fireplace - Install, Brick or Stone Fireplace Repair,
About us
Family owned. Additional E-mail - [email protected]
Business highlights
28 years of experience
Services we offer
Air Duct Cleaning. Dryer Vent Cleaning. Fireplace & Chimney Cleaning. Kitchen Hood Exhaust System Cleaning.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.719 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 5% | ||
| 11% | ||
| 0% | ||
| 0% |
Showing 1-19 of 19 reviews
Roy P.
Sep 2017
Soot was getting all over the room. I asked him to quit and come back when it was not so windy outside thinking that the wind was blowing the soot out of the chimney. I think they need to have a better way to control the soot. I will update this post when they come back.
JENNIFER K.
Jan 2017
A1 did very well. They showed up on time and answered all questions I asked. They were very professional and charged what they quoted me. I would hire again!
Michele K.
Dec 2016
it went well.
Sally C.
Feb 2016
unknown
Response from A-1 Preferred
"Thank you for your business."
Teresa E.
Dec 2015
unknown
Loran J.
Jul 2015
They put new custom fitting cap on and no more bats in the house. I had considered calling a local "batman" service for $1,700 . Thank goodness I called a-1preferred first
Amy F.
Jan 2015
.
Andy N.
Oct 2014
The service was excellent. Friendly and professional. A-1 came out to inspect the fireplace and chimney and clean it if necessary. I was told that the chimney was in good shape and cleaning wasn't necessary at this time. A small repair was performed, though I wasn't charged for it beyond the inspection fee. He also gave advice on making a small repair on my own. Overall it was an excellent transaction and I'll certainly make use of this service again.
Mike L.
Aug 2014
Very good service. Patient with all my questions.
Response from A-1 Preferred
"Thank you very much for your report. We still have you on our list to do your locktop damper when we go down your way. We'll be in touch. Thanks again."
Andrew H.
Jun 2014
They we're prompt and did a great job. No complaints.
Scott B.
Sep 2013
Fast and done right. The owner came out the day after I called and completed the work. Much faster, more reliable, and much cheaper than Heartland Hearth.
Response from A-1 Preferred
"[removed member name], Thank you very much for your feedback our goal is to have customers for a lifetime. Stay in touch."
Colleen G.
May 2013
It was a very good experience with A1 Preffered. He was on time and perform the service without a big mess. He also gave us
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Response from A-1 Preferred
"Thank you very much for your feedback, it was nice to visit with you."
Lisa L.
Apr 2013
Did everything they said they would.
Stuck with the quote.
Didn't try to nickel and dime us.
Have NO complaints on this job and will use them again for the next.
Stuck with the quote.
Didn't try to nickel and dime us.
Have NO complaints on this job and will use them again for the next.
Response from A-1 Preferred
"Thank you [member name removed]. And the farm eggs were very good."
Julie L.
Feb 2013
Came next day after I called. 2 service men were very efficient and friendly. Moved out dryer, removed vent and showed me the totally clogged up pipe. Cleaned 30 feet of vent pipe from inside and outside using brushes and vaccum. Cleaned up inside of house but did leave a pile of lint on ground below vent exit outside.
Response from A-1 Preferred
"[member name removed] my guys said you were a very nice lady and they were glad to had work for you. Stay in touch and thank you."
Alli H.
Dec 2012
The two gentlemen were very forgetful about their tools. They constantly left their tools laying out on the carpet. Good thing I was home otherwise they would have forgotten their tools. I appreciated the fact that they vacuumed up any dirt they brought inside. I hated the fact that a day after our house stunk like a sewer again and the fact they forgot to re-attach the smoke stack topper. In the end, I was left feeling frustrated about the smell and the chimney situation. At least all the air ducts are clean now.
Response from A-1 Preferred
"The member above is new to this home as far as the chimney cover in this particular case we didn’t have to remove it for the cleaning, but since we were on the roof and the 55 mile per hour wind we had that week more likely blow the cap away we replaced it out of our packet, even got them a better cover that one they had. As far as the tools the customer claims were left all over and making it sound as if there were tons of them is not accurate we have hoses and screwdrivers we use during the cleaning process and go between rooms with them but that’s all. Regarding the smell she mention, we were NOT aware of it till we seen this report she never said anything about it when she called our office or while we were cleaning the ducts. We have literally 100’s of satisfied customers whom can testify of our good service in anyway."
Mary E.
Oct 2012
The job was done effeciently, quietly and more important, very clean.
Both of our fireplaces are wood burning and he gave us a bid to convert to gas which we are considering.
If we convert to gas, we will use him.
Both of our fireplaces are wood burning and he gave us a bid to convert to gas which we are considering.
If we convert to gas, we will use him.
Response from A-1 Preferred
"Thank you for your business I am sure you miss Texas' weather but you will get just to Iowa's (I hope)."
Robin M.
Feb 2012
Came on time,cleaned and inspected the chimney then installed a chimney top as we did not have one. Seemed like a very nice individual. We will definitely call them again when the chimney needs servicing.
Response from A-1 Preferred
"Thank you [member name removed] our biggest satisfaction is to know you will not have animals or rain going into the chimney."
Kimberly S.
Jun 2011
They were very nice and very professional. He did a good sale. He originally quoted me a different price, but what he gave me was a way better deal so I was happy with that. I didn't know how many vents I had because I hadn't moved into the house yet so he had to guess. I would absolutely use them again.
Response from A-1 Preferred
"[member name removed] is always good to know you are moving to a home that has clean air. Will see you in a couple of years and thank you for your business."
Andy G.
Dec 2009
Art is great and will not pressure you into things you don't need. We thought we need new brick installed in the firebox and our chimney cleaned. He said the brick is fine since there is another 2 layers behind the first layer but if we wanted it to look better he would do it. Also he said the chimney doesn't need cleaning. We of course would've taken his word on it if he said the work needed to be done. If you need anything done in the Siouxland area having to do with your fireplace and/or chimney, A-1 is definitely the place to call.
Response from A-1 Preferred
"[removed member name], thank you for the feedback and sorry to heard about you dog he was cute."
Licensing
State Contractor License Requirements
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FAQ
A-1 Preferred is currently rated 4.7 overall out of 5.
A-1 Preferred accepts the following forms of payment: CreditCard
Yes, A-1 Preferred offers free project estimates.
No, A-1 Preferred does not offer eco-friendly accreditations.
No, A-1 Preferred does not offer a senior discount.
No, A-1 Preferred does not offer emergency services.
No, A-1 Preferred does not offer warranties.