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True Tile Flooring & More

Ceramic Tile, Kitchen and Bath Remodeling, Flooring Sales and Installation,

About us

Flooring Contractor, Sub-contracting, Tile Installation, Laminate Installation, Locally Owned, Owner Operated, Stone, Porcelain, Marble, Granite, Independent, Remodels, Demolition, New Construction, Shower builds

Business highlights

16 years of trusted experience

Services we offer

We are a local owned and owner operated, tile, laminate, vinyl, wood, and carpet installation company. We except jobs both small, large, and of new or old construction.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.28 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
0%
3
0%
2
13%
1
25%


Rating CategoryRating out of 5
quality
4.1
value
4.6
professionalism
4.2
responsiveness
4.2
punctuality
4.3
Showing 1-8 of 8 reviews

elizabeth Y.
10/2014
1.0
ceramic tile, flooring contractor
  + 0 more
unknown
Description of Work: After giving me a quote, True Tile never called me back. I called several weeks later and left a message, and again did not receive a call back.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


Jerry K.
02/2014
5.0
ceramic tile
  + -1 more
They were punctual everyday, and they worked very hard while they were here. They were respectful, quiet, and kept the work area clean. It only took them 4 days to complete the job. The only problem we had was that we didn't communicate what we wanted for the color of the cap that goes on the baseboard tiles. Adam, the owner, had picked up some silver colored caps, assuming that it would be o.k. They started putting the caps on, but when we noticed, we mentioned we wanted another color. He was quick to apologize, and immediately rectified the situation by allowing us to pick up the color we wanted. He then discounted our bill for the supplies that we picked up. Overall, we are very pleased with the job, and would definitely hire him and his crew again. I would also recommend him to others.
Description of Work: He and his crew laid and grouted tile in approximately 450 square feet of living space.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Carroll A.
01/2014
1.0
ceramic tile, home remodeling
  + 0 more
Installed kitchen backsplash---the grout was cracking within 2 months and I have made numerous calls trying to get someone to return to fixit and no one will return my calls. THEY DO NOT STAND BEHIND THEIR WORK!
Description of Work: I used TRUE TILE FLOORING AND MORE.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$345

Steve V.
01/2014
2.0
ceramic tile
  + -1 more
Despite my offer to schedule both the initial inspection and the work at a convenient time well in advance, he instead wanted to either have me call him back (to arrange inspection) or he would call at a later date (to do the work). Frustrating and ultimately unreliable. Admittedly this was not a big job, but he could have saved a complete waste of time and our frustration if he would have simply said he wasn't interested. Had potentially a much larger job I was planning next spring/summer, but will look elsewhere.
Description of Work: Contacted this contractor in early November thru Angie's List for a small job to replace broken tiles and regrout several areas in my custom home, and prior to having a house full of guests for the holidays. After a bit of difficulty getting him out to look, he said it would be no problem and offered a flat charge to do the work, and it could probably be done the next week. I said great, accepted his quote and offered to set up a time the following week, but he said he would rather call me the next week to set a time. He never did call back.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


marilyn W.
10/2013
5.0
ceramic tile, home remodeling
  + 0 more
It was great. I am very satisfied with their services. They did not crack or break any of the original tiles. they are very punctual and very neat . very polite and hardworking. I would strongly recommend them
Description of Work: repaired loose tiles on my deck. tore out floor seat in shower. replaced with new tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Rodney B.
07/2013
5.0
ceramic tile
  + -1 more
Adam did a great job. His attention to detail was surprisingly refreshing. In a time when contractors and companies rush to get more jobs done, he was more concerned with quality, not quantity. He not only made sure it was up to my expectations but his own expectations as if he were doing it in his own home. He also gave me valuable feedback which led to a few changes in design based on his lengthy experience and numerous designs he's encountered. I have him coming back to do my backsplash when i wasnt even planning on it originally. I'm excited to see how this next project turns out! I have already personally recommended him to several of my friends and colleagues.
Description of Work: Tiled 2 bathroom floors, walls, shower floor/walls and a laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Donna M T.
07/2013
5.0
ceramic tile
  + -1 more
Adam did a very nice job. He did the first part on one day and returned the next work day to grout the tile. He did review the work with me before and after the job and tended to details and my concerns very well. I did have him come back later to work through one issue on a tile which he did in a timely manner and solved my concern. I am very impressed with his work ethic and very satisfied with the job.
Description of Work: Adam installed a backsplash tile and grout on the family room bar area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Donna M T.
07/2013
5.0
flooring contractor
  + -1 more
From beginning to end Adam has been very helpful and flexible with the project. He returned calls in timely manner, got info when needed, and did careful planning before project work began to meet my expectations of the work. He was conscious of my time and his time on the job and worked neatly throughout the project.. Cleaning up after job completed was done well and appreciated as was the final review of the work. This is the second job I have had Adam do and am very satisfied with his work and professionalism. I highly recommend him for future tasks.
Description of Work: Adam did the material purchases and installation of tile for our fireplace project. Tile and edge trim was put around fireplace opening and on the floor hearth ,then grouted, and chalked .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

    Contact information

    1755 SE 108th St., Runnels, IA 50327

    truetileflooring.com

    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Kitchen and Bath Remodeling,
    Flooring Sales and Installation,
    General Remodeling

    FAQ

    True Tile Flooring & More is currently rated 4.2 overall out of 5.

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    True Tile Flooring & More accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, True Tile Flooring & More offers free project estimates.
    Yes, True Tile Flooring & More offers eco-friendly accreditations.
    No, True Tile Flooring & More does not offer a senior discount.
    No, True Tile Flooring & More does not offer emergency services.
    Yes, True Tile Flooring & More offers warranties.
    True Tile Flooring & More offers the following services: We are a local owned and owner operated, tile, laminate, vinyl, wood, and carpet installation company. We except jobs both small, large, and of new or old construction.

    Contact information

    1755 SE 108th St., Runnels, IA 50327

    truetileflooring.com

    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM