Founded 2001 • With Angi since August 2010
Service Provider Response
Good morning [Member Name Removed], I have your appointment in our schedule for Oct.11th. It looks like we contacted you numerous times the day of the appointment (as stated we would in the initial appointment scheduling). We were unable to find your home. We did not receive a call back from you so we figured you had probably found someone else to do the work. Normally clients that are interested give us a call back... As you can see with our reviews on Angie's List and elsewhere- we are not in the habit of "no call no show". I do apologize about no being able to find your home. However- we did call to try and find you with no response. I would deny the allegation that our team are "losers" and we have a significant amount of valued clients that would disagree as well. I wish you the best of luck with your home repairs and advise that professionalism and return phone calls can go a [Member Name Removed] way.Service Provider Response
Thanks [Member Name Removed], I am glad we were able to get those repairs taken care of! -AlyssaService Provider Response
[Member Name Removed], The estimate provided was given to you for future reference. At the bottom of the estimate is a note stating that your roof does have a few years left (which is in agreement with your unnamed professional).Please feel free to read the entire document provided. Our technicians apply standard caulking that is absolutely OK to put on asphalt roofs (it's brand is Geocel, please feel free to look it up). It it also recommended by the roofing community to seal pipe boots, exposed nails, and general holes in the roof to prevent very common leaks. Our technicians are fully trained and certified by GAF and Owens Corning. They are also certified home inspectors. Action Roofing does not send untrained personnel out into the field. We not not "take advantage" of any homeowner. In fact, we insist on our clients being at a complete understanding of what needs to happen and why it needs to happen. This deal is a steal for what you given. It's unfortunate that we are not a good fit as a service provider and client. Good luck with you roof!Service Provider Response
[Member Name Removed], I apologize that our services were not up to your expectations. I will be having a conversation with our Service Technicians about time management and arrival notifications. I did review my notes on our conversation when we first set up the appointment and saw that it was requested to have a quote for gutters and leafX. This makes up 2 of the 3 estimate items provided. I do see that we estimated to replace pipe boots as well. I looked through the photos of the inspection that were sent to you following the inspection. The pipe boots look to be in poor condition. In our experience, pipe boots are a large cause of leaks. These were sealed, as per the Angie's list deal. Please review the details of this page, as it offers up to four penetrations to be sealed. As I looked through the photos, I did see that the sealing on cracked shingles, pipe boot's, and exposed nail heads met and exceeded the deal purchased. I have no record of attempts to contact the office for any explanation of the estimate provided. This review is the first follow up I have seen from you or Felicia. Please advise that service techs are out in the field majority of the day. Inquiry's should start at the office, and if I cannot help then I would move to contacting the technition directly. Thank you again for the opportunity to provide our services, and I will keep the concerns you have listed in mind moving forward. -AlyssaAngi Certified
Friend Landscaping has been providing exceptional landscaping services to residential and commercial customers throughout the Des Moines area since 2001. Locally owned and operated, Friend Landscaping can take any lawn and turn it into a work of art. Owner is on most jobs. We understand that customer satisfaction starts with dependable services. We will provide quality workmanship to every project, every time. Attention to detail and quality as well as doing good business are some of our core values. We would appreciate the opportunity to earn your trust and become the company for all of your landscaping needs. Â
Angi Certified
2022 Super Service Award
Renewal by Andersen of Des Moines is your resource for custom window and patio and entry door replacement, as part of the Andersen Corporation which is one of the most recognized window brands in the country. Serving Central Iowa, our highly trained, employee-installers of Andersen windows and doors can meet your needs in a friendly and thoughtful approach. Our windows are made of Fibrex material, which gives our windows the strength and durability of wood, and the low-maintenance features of vinyl. You won't see the hassles of expansion and contraction like vinyl and rotting like in a wood window. We also sell quality, innovative Provia entry doors. Locally owned, operated & trusted. Call for special offers and financing options. Â
Angi Certified
Call today for drywall services. Â