Plumbing, Drain Cleaning, Heating and Air Conditioning
About us
Taft-wiley is a plumbing, heating and cooling company serving both residential and commerical. We provide service/repair, and new installation. We also provide sewer service, and camera inspections
They charged double what he told me and what I approved: we agreed to a six hour job. However, he brought a second guy along who hung out for six hours, and helped only for half an hour. So I had to pay for twelve hours!! He should have left, but they only brought one vehicle. Poor planning, abusive charging. Very unfair. I really felt cheated.
Description of Work: plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Nicholas W.
09/2016
4.0
plumbing
 + -1 more
For that day they charged me a thousand bucks for 6 hours but he didn't another person there, I mean he would have been standing around that tiny little bathroom watching. They solved the problem but they charged double what they told me, double the amount of time, it just doesn't seem right. They probably did a decent job so I'd give them a higher score for that. It took a week to get it solved. I don't think it's professional because I tell somebody 6 hours and then they did 12. I wouldn't recommend them.
Description of Work: They ported me a 6-hour job for one man, and instead they brought another man and charged me for 12 and a half hours.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0
$1,052
Ronald J.
10/2015
1.0
heating & air conditioning/hvac, plumbing, drain cleaning
 + 1 more
unknown
Description of Work: Called twice and left a message never any return call.
Rating Category
Rating out of 5
Jerry M S.
08/2015
5.0
plumbing
 + -1 more
Good.
Description of Work: Remove electric water heater and install new gas tankless water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,843
Kirstie S.
04/2015
5.0
heating & air conditioning/hvac, drain cleaning
 + 0 more
unknown
Description of Work: HVAC and plumbing inspection. Also quoted cost of repairs. Everything went very smoothly!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Taft-Wiley Inc
Thank you for allowing us to provide service to your home! Have an awesome day!
Suzanne P.
12/2014
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
 + 1 more
unknown
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Edward W.
11/2013
5.0
plumbing, drain cleaning
 + 0 more
We have not received he bill yet, but they were punctual, courteous, informative, and two days earlier I had stroke for goodness sake. Talk about "when it rains - it pours. The Medical people were also worth writing home about. Mount Pleasant is a great little town to live in. Thank you Miss Angie. Ed W.
Description of Work: The Taft Wiley Company gave us Next Day Service. Our toilet and bath tub backed up into our kitchen sink. Oh my Lord - did we need help!!! They did a terrific job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda E.
02/2012
4.0
heating & air conditioning/hvac
 + -1 more
The experience took several visits. However, they did get it fixed.
Description of Work: Taft-Wiley, Inc. provides heating and A/C services.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$370
Response from Taft-Wiley Inc
Thank you for your comments. Your service call certainly created a puzzle. I am glad we are able to locate the elusive problem and get you up and running. Thank you for allowing us to serve you. Take care!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Heating and Air Conditioning
FAQ
Taft-Wiley Inc is currently rated 4.1 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Taft-Wiley Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa