US Cellular Mason City

Phone Service - Cellular, Internet Service

About us

Additional hours for repairs - Mon-Fri 10:00 AM-7:00 PM; Sat 10:00 AM-6:00 PM


Services we don't offer

Cellular services.

Reviews

3.77 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
29%
3
0%
2
14%
1
14%


Rating CategoryRating out of 5
quality
3.7
value
3.6
professionalism
3.4
responsiveness
3.6
punctuality
3.6
Showing 1-7 of 7 reviews

Barbara R.
11/2015
4.0
cell phone service
  + -1 more
unknown
Description of Work: They cleaned up problems on my tablet.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Linda K.
02/2015
4.0
cell phone service
  + -1 more
I've been satisfied with them. The service is pretty good. However, we are in Florida right now, and I can't seem to find any service on it, but it may be user error. They are prompt.
Description of Work: We've been using them for 5-6 years. I have 4 phone lines and a tablet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Brian P.
08/2014
1.0
internet service
  + -1 more
I am paying for a service that doesn't work most of the time. I locked into a two year contract, so stuck with slow and poor service.
Description of Work: Wireless internet service.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$25

dave W.
02/2014
2.0
cell phone service
  + -1 more
it was great until sprint got part of the market in 2013. when i complain about the service the repetedly told me that it was the area that i lived in i told them that it had been just fine until something happend i didnt know what until i figured out that spint bought part of the market. then i started thinking that that was about the same time i started having issues. then they did that failed huge update, i could not pay my bill for over 6 weeks they then told me they were going to shut it off for non payment when i could pay it to begin with anywhere! i was on hold for 4-5 hours at a time (all this is well documented all over the us cellular region).
Description of Work: it was good service until sprint bought out the market in st. louis iin 2013.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

Linda K.
05/2012
5.0
cell phone service
  + -1 more
It's a great service which is why we chose them. They are very quick with their customer service. We have no roaming charges and nationwide service. They have the best package, we did some shopping and research as well as talked to other people. They have the ability for 4G and quick downloads. We definitely use them in the future.
Description of Work: We have cell service with US Cellular Mason City.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

Dennis J.
03/2012
5.0
cell phone service
  + -1 more
US Cellular Mason City We have been with US Cellular Mason City, for 4 or 5 years. When we started with them they didn't have all the stuff that they have now. They have always been fair with us and kept us updated with new things that come up.
Description of Work: US Cellular Mason City - Phone Service - Cellular We used US Cellular Mason City, for our 3 phones and it cost $120 a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Bernie B.
12/2010
5.0
cell phone service
  + -1 more
Great ! I would recommend them for any styles of cellular phone in the area.
Description of Work: Provides Excellent customer service for the area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    402 Indianhead Dr # 3, Mason City, IA 50401

    www.uscellular.com

    Service hours

    Sunday:
    12:00 AM - 5:00 PM
    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 7:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Phone Service - Cellular,
    Internet Service

    FAQ

    US Cellular Mason City is currently rated 3.7 overall out of 5.

    Sunday: 12:00 AM - 5:00 PM

    Monday: 10:00 AM - 8:00 PM

    Tuesday: 10:00 AM - 8:00 PM

    Wednesday: 10:00 AM - 8:00 PM

    Thursday: 10:00 AM - 8:00 PM

    Friday: 10:00 AM - 8:00 PM

    Saturday: 10:00 AM - 7:00 PM

    No, US Cellular Mason City does not offer free project estimates.
    No, US Cellular Mason City does not offer eco-friendly accreditations.
    No, US Cellular Mason City does not offer a senior discount.
    No, US Cellular Mason City does not offer emergency services.
    No, US Cellular Mason City does not offer warranties.
    Cellular services.

    Contact information

    402 Indianhead Dr # 3, Mason City, IA 50401

    www.uscellular.com

    Service hours

    Sunday:
    12:00 AM - 5:00 PM
    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 7:00 PM