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Pentz Appliance & TV

About us

At Pentz Appliance & TV, we take pride in providing our customers the highest quality services personalized for their unique needs. We are available to take your service order promptly Monday through Saturday. Our staff members are professional, courteous and efficient.

Business highlights

Emergency services offered
62 years of experience

Services we offer

At Pentz Appliance & TV, our customer service doesn't stop at the purchase or delivery and installtion of the appliance and home theater products. If service is required in the future, you can rest assured of the same dedication to exceptional assistance. Our specially trained service technicians are readily available to handle your appliance needs.

Amenities

Emergency Services

Yes

Reviews
2.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
50%
2
0%
1
50%
Showing 1-2 of 2 reviews
Stephen G.
Jun 2017
1.0
My worst appliance purchase experience: Mon May 15 1. comparison shopping over phone, I asked Pam for laundry set price: $1049 plus stack kit and install 2. I ordered set and stack kit 3. she made me paid $95 for stack kit over phone Tues May 16 4. they install set and associated stack kit 5. they present bill charging quoted price for each appliance instead of set 6. I talk with Pam, offer compromise price, no aggreement; no apology, she acts like I am the problem, that she has to pay installers, that set can't be returned as new; $350 restocking for each appliance, etc. 7. They take it all back and don't refund stack kit price. June 6 8. In store, I ask Pam if she has supervisor I can talk to. She doesn't know who I am. She says she is one of the owners. I repeat question, same answer; 5 more rounds of I repeat question and she evades with same response. 9. I say my problem is with her, I want to talk to someone else. She refuses. Says she can help me. 10. I explain the scenario and ask for kit refund. I only bought it because she miscommunicated or misled me on cost of set. 11. She says I am "worst customer in 30 years, get out". 30 years and you can't you clearly communicate price? Why not confirm total before order, before delivery, before install? Scam tactic? Stay away, or beware.

Scott J.
Feb 2012
3.0
Yes, I recommend this pro
$80
They carry a large selection of products.  They are the only ones that work on the manufacturer of my dishwasher.  Their installers are great and they get the job done.  They are quick and efficient.  I will continue to use them, but, they need to work on customer service, as it is sub-par. 

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Pentz Appliance & TV is currently rated 2.0 overall out of 5.

No, Pentz Appliance & TV does not offer free project estimates.

No, Pentz Appliance & TV does not offer eco-friendly accreditations.

No, Pentz Appliance & TV does not offer a senior discount.

Yes, Pentz Appliance & TV offers emergency services.

No, Pentz Appliance & TV does not offer warranties.