Approved Pro
Custom Climates
Heating and Air Conditioning Service, Water Heater Service, Air Duct Cleaning,
About us
We are locally owned and provide service to Johnson County and surrounding areas. We pride ourselves on our level of customer service and attention to details. We take great pride in our projects and level of craftsmanship. We have the customer references to prove it!
Business highlights
Family owned & operated
Emergency services offered
13 years of experience
Services we offer
We service all makes and models of heating and cooling equipment. Geothermal, heat pumps, mini split systems, central air units, gas furnaces, electric furnaces, ductwork and zoning equipment.
Services we don't offer
Mobile Home Units
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 17
Assorted photos uploaded by Custom Climates
Reviews
5.038 Reviews
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Filter reviews by service
Showing 1-25 of 38 reviews
Katherine D.
Jan 2025
Heating and Air Conditioning Service
I reached out very late on a Tuesday evening and they replied promptly that same evening and got me on the schedule for the next morning. They were able to replace a capacitor and get the fan working again and the furnace is working great. My furnace is 20+ years old and I was impressed that they never once pressured me to buy a new one. They focused solely on getting it repaired and did so. Thank you!
Angela G.
May 2022
Heating and Air Conditioning Service
Wonderful! Would recommend Custom Climates to anyone! Great value, and the owner took time to find rebates for me and patiently showed me how to use my new thermostat. They didn’t try to oversell me and I really appreciate that as a single woman who doesn’t know much about HVACs. He could have taken advantage of my lack of knowledge but told me that the standard HVAC system would work perfectly and I didn’t need a “Cadillac” for my townhome. I’m confident I got a great price because I price shopped and I discovered that Carrier is a top ranked brand. They left my house clean and took great care to get the AC up to the 2nd story deck without making a mess of the floors by putting down a protective blanket. Very happy to have a cold AC that’s cooling down the 3rd story of my townhome much quicker than the Lennox did!
Response from Custom Climates
"Thank you for taking the time to leave a review! We appreciate your continued support. Enjoy the new system!"
John K.
Feb 2022
Heating and Air Conditioning Service
Ryan does great work! We have used him for the past three years and are very happy with his service!
Response from Custom Climates
"Thank you for taking the time to leave a review for us! We appreciate your business!"
Nathan V.
Aug 2020
Heating and Air Conditioning Service, Water Heater Service + 1 more
Ryan and his team traveled out of their normal service area to troubleshoot issues we had with our geothermal system. They provided us a competitive bid for a replacement unit and did a great job on the installation. They were extremely knowledgeable on the system and made recommendations without providing sales pressure. After the installation they cleaned up as if they were never there. In addition, they took the time to walk me through the operation of the system. I would strongly recommend the team at Custom Climates.
Response from Custom Climates
"Thank you for taking the time to leave a review for us! We appreciate your business!"
Mary R.
Jul 2020
Heating and Air Conditioning Service, Air Duct Cleaning
Ryan and his staff are very responsive! They come when they are scheduled, and/or keep you up to date if they are running behind. Service has been excellent and we have called them several times! We have never been disappointed! Ryan makes it seem like he is your "personal" HVAC consultant!! It is wonderful and I would recommend Custom Climates to anyone who needds HVAC repair!!
Response from Custom Climates
"Thank you for taking the time to leave a review! We appreciate you business and look forward to working with you in the future!"
Chris N.
Jun 2020
Heating and Air Conditioning Service
They were swamped with calls and took 2 days to get to us but they called to update us regularly and quickly resolved the problem when they arrived. Great folks to work with.
Response from Custom Climates
"Thank you for taking the time to leave a review for us! We receive MANY calls a day when it gets hot so we appreciate your patience! Glad we were able to resolve your issue!"
Cheryl C.
Feb 2020
Heating and Air Conditioning Service
Very big job that took several days. I like that all the work is performed by the owners themselves. They are very knowledgeable about geothermal. Kept me informed about the progress and when they were coming. I would highly recommend them for your heating and cooling issues.
Response from Custom Climates
"Thank you for taking the time to leave a review! We appreciate the business!"
Emily J.
Aug 2019
Heating and Air Conditioning Service
The installation was done professionally and with care.
Response from Custom Climates
"Thank you for taking the time to leave a review for us! We appreciate it!"
Mary R.
Aug 2019
Heating and Air Conditioning Service
Outstanding!! Ryan’s quick response and willingness to help is amazing. Prompt, professional, thorough, excellent at trouble shooting, fair, honest. Super impressed by this company. Recommend highly!
Response from Custom Climates
"Thank you for taking the time to leave a review for us!"
Daniel M.
Jun 2019
Heating and Air Conditioning Service
Ryan did an excellent job, answered all my questions, and was entirely professional.
Response from Custom Climates
"Thank you for taking the time to leave a review! We appreciate your business!"
Ana M.
Jun 2019
Heating and Air Conditioning Service
Quick scheduling response and good service.
Response from Custom Climates
"Thank you very much for taking the time to leave a review for us! We appreciate your business and look forward to working with you in the future!"
Ana M.
Apr 2019
Heating and Air Conditioning Service
Quick and throughout
Response from Custom Climates
"Thank you for taking the time to leave a review! We appreciate it!"
Barbara V.
Dec 2018
Heating and Air Conditioning Service, Air Duct Cleaning
Excellent! Staff is always efficient and considerate.
Response from Custom Climates
"Thank you for taking the time to leave a nice review! We appreciate your continued support and look forward to working with you in the future!"
Chris M.
Dec 2018
Heating and Air Conditioning Service
Excellent prompt service. I was having issues with A/C not getting to one of our rooms. They quickly determined what the problem was and fixed the problem. They are very knowledgeable and professional.
Response from Custom Climates
"Thank you for taking the time to leave a nice review! We appreciate your continued support and look forward to working with you in the future!"
Joshua T.
Dec 2018
Heating and Air Conditioning Service
Since the very 1st meeting with Ryan & Allen, the owners of Custom Climates, they have always proven to be professionals in every sense. They are technically very knowledgeable in their profession and demonstrated integrity of the highest degree, nothing less than being 100% honest on the issue, cost, work required earning my trust. Their craftsmanship is superior and meticulous in how the equipment is placed, and routed for function and presentation. Ryan & Allen are the only people besides family granted access to my home when not present or requiring to be escorted, they leave my home as they found it without any sign of the work performed or presence. Custom Climates is the only Heating and Cooling contractor I will use to service the geothermal, boiler or radiant floor heating systems, I'll always wait for their availability.
Response from Custom Climates
"Thank you for taking the time to leave a nice review! We appreciate your continued support and look forward to working with you in the future!"
Angela S.
Dec 2018
Heating and Air Conditioning Service
The Custom Climates team is amazing. They’re responsive, professional and always get the job done efficiently. They are a pleasure to work with! I always recommend them to friends.
Response from Custom Climates
"Thank you for taking the time to leave a nice review! We appreciate your continued support and look forward to working with you in the future!"
Allen Y.
Dec 2018
Heating and Air Conditioning Service
The service was prompt and professional. Allen Nichols came to my house after hours, diagnosed the problem, and had me back up and running the next day. I would recommend to anyone/everyone.
Response from Custom Climates
"Thank you for taking the time to leave a nice review! We appreciate your continued support and look forward to working with you in the future!"
Steven B.
Dec 2018
Heating and Air Conditioning Service, Water Heater Service
We've been working with Ryan since he was involved in the renovation of the 1927 house we purchased in Manville Heights in Iowa City in early 2012. It doesn't take long to realize that Ryan knows his stuff and when he left the company he was working for during the renovation of our house, we immediately transitioned our HVAC service requirements to his new company, "Custom Climates". Great guy, easy to work with, very responsive, and highly knowledgeable. Example, we had an on-demand water heater installed in our previous home and had nothing but problems with it. We were talking with Ryan about wanting to go this route again for the new (old) house but very skeptical because of how much trouble we had with our previous one. He said that there can be quite a bit of programming required but if you do it correctly, it'll work great. He was right and it has worked flawlessly since it was installed. In addition, Ryan checks in on us now and then to make sure everything's humming along. If you're looking for someone with that hard-working, honest, and reliable midwestern ethic, Ryan's your man.
Response from Custom Climates
"Thank you for taking the time to leave a nice review! We appreciate your continued support and look forward to working with you in the future!"
Richard B.
Dec 2018
Heating and Air Conditioning Service, Water Heater Service
Excellent! Pilot was going out on 13yr old water heater. Ryan came on a Friday and reset it. Early the next week he came and replaced it with a quality Ruud water heater. He had to do some disconnecting and fitting into a narrow space and did it very well. On another occasion he has installed a heat pump and minisplit and he also does regular maintenance on my furnace and air conditioner.
Response from Custom Climates
"Thank you for taking the time to leave a nice review! We appreciate your continued support and look forward to working with you in the future!"
Kathleen C.
Apr 2018
Heating and Air Conditioning Service
They were extremely responsive, professional, and thorough. I will definitely hire them again in the future.
Response from Custom Climates
"Thank you so much [Member Name Removed] for taking the time to leave a review for us! We appreciate you calling us and look forward to working with you in the future!"
Clare F.
Oct 2017
Heating and Air Conditioning Service
Perfectly. In the Top 10% of service providers I have used in the area.
Response from Custom Climates
"Thank you so much for taking the time to leave a positive review. We appreciate your business and look forward to providing your future Heating and Cooling needs. Thanks again!"
Richard B.
Mar 2017
Heating and Air Conditioning Service
they did a very good job
Response from Custom Climates
"Thank you very much for taking the time to leave a review for us! We greatly appreciate the business and look forward to working with you in the future!"
JAKE B.
Jan 2017
Water Heater Service
Excellent, very honest.
Response from Custom Climates
"Thank you so much for taking the time to leave a review for us. We appreciate the opportunity to work on your mechanical systems! We look forward to working with you in the future!"
Tyler F.
Dec 2016
Water Heater Service
Great! Ryan came out around 930am. I was able to go into work for a meeting and make it back to my place just as he was finishing up around 1130am. He replaced some old and unnesessary piping from the old water heater and a previous humidifier(?). Ryan explained to me the features of the water heater and how to maintain it. Everything has been working well and now I have hot water!
Response from Custom Climates
"Thank you so much for taking the time to leave a review! We are glad that the new water heater is working well for you. The old one was on it's last leg! Thanks again and we look forward to working with you in the future."
Tyler F.
Nov 2016
Heating and Air Conditioning Service
Ryan was very responsive to email. I asked multiple questions before I agreed to have him come out to look at the furnace. The temporary fix for the motor did not work because it was too far gone. However, Ryan was able to find the part locally and fixed the furnace the next day. He also was able to get the part covered under warranty for the furnace. I would highly recommend Custom Climates for their knowledge, punctuality, and professionalism.
Response from Custom Climates
"Thank you for taking the time to leave us a great review! Although our attempt to get the blower working while there didn't work like we hoped, we where able to get it working again in short order. Thank you for calling us and we look forward to working with you in the future!"
Licensing
Bonded
Insured
Licensed*
Trade License Number
C130649
Trade License Locale
Iowa
Trade License Authority
Iowa: Contractors
Trade License Expiration
06/30/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Custom Climates is currently rated 5.0 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Custom Climates accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Custom Climates offers free project estimates.
Yes, Custom Climates offers eco-friendly accreditations.
No, Custom Climates does not offer a senior discount.
Yes, Custom Climates offers emergency services.
Yes, Custom Climates offers warranties.
Custom Climates offers the following services: We service all makes and models of heating and cooling equipment. Geothermal, heat pumps, mini split systems, central air units, gas furnaces, electric furnaces, ductwork and zoning equipment.
Mobile Home Units