Brandt Heating And Air Conditioning

Great service start to finish.  They called me back when they said they would, sent a service man ASAP first thing the next day, he arrived 2 minutes early, and was the consummate professional.  We looked at the furnace together and he explained what he was seeing and thinking as we went.  He offered options as they emerged and shared his past experiences with similar situations and opinion when I asked.  I trusted the man I worked with and felt like I had all the information I needed to make a decision on how to go forward. In the end I choose to rehabilitated a 40 year old furnace that I frankly guessed was on it's last legs. I never felt pressured to spend more then necessary.  In fact, he seemed to take pride in doing the job well and at the least expense to me. 

As far as the cost goes it seemed fair to me.  The fan motor was the initial problem and it was replaced with new.  With my approval he up-dated several other aging components, the high dollar filter was changed, and he cleaned the unit thoroughly.  It had been 5+ years since it was serviced and it is now in top condition. 

We all are looking for a business we can trust and I believe I have found one here.  I won't bother looking further in the future.  This is a good, local, family business with a long history in the area.  They take pride in their work and name, and that's as good as it gets.

When Tim Brandt was in charge we had him come out to see if we needed a new furnace. He told us not to replace it. Its not often that someone tells you to not tell you to spend your money. Their service people have always been confident light and pleasant. Their bills are reasonable as any. I just feel like they are a honest group and I can trust them to do the things that I need to do and not do the things I don't need to do. As well as charge me an appropriate price and do it well. I don't think they will take me/ do work that does not need to be done.