Tires Plus - Dubuque

I am not telling a story. They preformed efficientley and effectively.

Staff was courteous, showed me the old tire, explained and showed me the damage, and suggested proper new tire. They removed donut tire, mounted new tire and., balanced tires. Offered tv and coffe during my wait-didn't wait too long.

Needed new tires on my truck. They gave me the tire that i was looking for. I wanted a good on road tire as i don't get off road too much so i would rather have a quieter smoother ride from my tires. They did a alignment also for me. When spending a $1,000 on tires makes sense to have the alignment checked to make sure you get the most miles out of those tires. I has a appointment and they got me in right when they said they would and it all went a little quicker then what they quoted me at. Had a nice waiting area with a TV and many magazines and newpapers to read while waiting

The problem here is the management keeps changing. I did get an apology from tires plus corporate. This location has had issues for years.

One of our vehicles needed new tires. The tires were bald and it was winter and we needed better performance tires. We decided to try out Tires Plus. We made an appointment for the next day, which was great. It took a little longer than expected to for the tires to be done, but over all everything went well. They did of course mention there were several other issues with the vehicle, none which we noticed. None of the issues seemed to be too much of a concern, so we paid for the tires and left. We have been back for an oil change since, and none of the issues they found the first time were mentioned, but there were a couple new ones. I'm a bit hesitant, because I feel like they were and quot;lookingand quot; for more work from us.
Overall though, we have had good experiences and the tires were a good purchase. Better priced than other places we looked and include free rotation for the life of the tire.

The service people were very friendly and polite. I had a lot of questions about what I was getting and what was on my bill and they took the time to answer all of them patiently. When buying a tire you also get free tire rotations, so I went back for a rotation. Again, the service was very good, the people were friendly and even held the door for me, and the work was completed promptly. I had no problems scheduling an appointment that same day. The price for their brand name tires is expensive, but with the free rotations included it makes up for it.