JIM RUNDE UPHOLSTERY INC

Included below is an email I sent one day after picking up my vehicle. The email was returned as their address listed did not work: Included in this email are photos of my vehicle's headliner (2006 VW Jetta) that was reupholstered by Runde Upholstery on Tuesday, September 4, as well as various OEM components that were mis-fited upon reassembly. I'm writing to express my dissatisfaction with the completed work and to provide a record of dialogue, as this is now the fourth issue that's arisen in just over a week. I believe the photos speak for themselves and an explanation regarding my dissatisfaction is not necessary. Nonetheless, the issues are listed below: 1. Material shipment was delayed (understandable delay) 2. Key was not left with my vehicle for pickup when I arrived in town at 11:30pm, 07AUG12 3. Voicemail left on 07AUG12 was not returned, I had requested that I be contacted to discuss the issue of the vehicle's key not being left on the drivers-side front tire. 4. I contacted Runde Upholstery Friday, August 31st, regarding material and was told it had already arrived5. Reupholstered headliner has several issues List of Issues w/Recent Work Completed - Bowed driver-side A-pillar - Passenger-side A-pillar not flush with dashboard - Creased fabric near sunroof control - Hand print on rear panel - Visor bracket no longer functions properly ( recessed metal clip) - Visor bracket not secured properly - Unsecured B Pillar (Clip not used upon reassembly) - Unlevel fabric across edge of sunroof Please propose a way in which this situation can be rectified, as I believe that this can be resolved without escalation of any kind.I look forward to your response,