TRUSTWORTHY PET AND RESIDENCE SERVICE logo

TRUSTWORTHY PET AND RESIDENCE SERVICE

Animal & House Sitting, Dog Walking, Veterinarians,

About us

Family-owned & operated pet-sitting / dog walking / holistic pet food: we care for your pet & home as if they were our very own!

Business highlights

Emergency services offered
19 years of experience

Services we offer

PET WALKING, IN-HOUSE PET SITTING, MIDDAY POTTY BREAK, WEIGHT REDUCTION, HOME CARE AND SECURITY SERVICE, REHABILITATION OF PETS WITH BEHAVIORAL ISSUES (DOG-WHISPERER STYLE, TRAINING OF PET OWNERS HOW TO AVOID UNDESIRED BEHAVIOR / POTENTIALLY DANGEROUS SITUATIONS, 1-3 HOUR HIKES THROUGH STATE PARKS WITH THE OPPORTUNITY TO SWIM IN A CLEAN LAKE.

Services we don't offer

Pooper scooper.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • PayPal
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.916 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-16 of 16 reviews
Jillian B.
Feb 2020
5.0
Animal & House Sitting
Yes, I recommend this pro
Fantastic service! I highly recommend this company. Professional and courteous. I’ve been using this company for years
Response from TRUSTWORTHY PET AND RESIDENCE SERVICE
"Dear sophisticated cat owner! If I make it back to earth one day can you make sure that I'll be a cat and hang out with your "fur babies" in your fantastic green house?! Please, please, please??? :-) Looking forward to you and your husband travelling frequently in the years to come! Chris"

Kathryn C.
Feb 2020
5.0
Animal & House Sitting, Dog Walking
Yes, I recommend this pro
Always a great time for My 5 year old on a long walk every week all year long. He enjoys company being an only dog now. I have also had TPRS do potty breaks when work made it impossible for us to let them out and enjoy a little game time too! They are great.
Response from TRUSTWORTHY PET AND RESIDENCE SERVICE
"Dear Gonzo's "Mom"! The "girls" and I are looking forward to many hikes through the marvelous Iowa outdoors with our big boy Gonzo! Enjoy your well-deserved retirement - we envy you!!! Chris & Michelle"

Debora S.
Feb 2020
5.0
Animal & House Sitting, Dog Walking
Yes, I recommend this pro
Great! Chris is dependable and professional and an overall good person. My dogs love him and I would recommend his services based on his trustworthiness and dependability.
Response from TRUSTWORTHY PET AND RESIDENCE SERVICE
"Please enter what you would like the response to look like:Dear owner of Cash & Hero, my favorite black lab brothers! As spring approaches, I am looking forward to many walks with the boys down the beautiful Bill Riley Trail this year! Wishing you & the boys best of health and enjoy your retirement to the fullest! Chris"

Claire H.
Feb 2020
5.0
Animal & House Sitting
Yes, I recommend this pro
Chris is a wonderful person who has been a part of our family’s life for more than a decade. Our dog loves him. He is reliable, responsive and pleasant. He has always provided top-notch care for our dog. We are very grateful.
Response from TRUSTWORTHY PET AND RESIDENCE SERVICE
"Thank you so very much for your genuine feedback! Having Ogden on my leash makes me forget that it's drafty or humid at times here in Iowa but instead I feel I am spending time outside with a good old friend. Imagine arriving at the office and all your co-workers were wagging their tails at you ready to enjoy each other's company! :-) Thank you for being a valued VIP client!"

Barbara M.
Feb 2020
5.0
Animal & House Sitting
Yes, I recommend this pro
I have known Chris for over 13 years and in that time he has taken care of my pets every time I have gone out of town and even when I was twice emergently taken to the hospital! If asked, he will check to make sure all is well and secure with your home, bring in mail if needed and place out trash for weekly collection and the like. He is extremely well educated on pet care and how to deal with pet medical emergencies. Chris has a great personality and high moral values, especially when it comes to caring for your pets. He is more than willing to share his knowledge and expertise on holistic animal care and how to feed one's pets better quality foods. Even though I miss my pet(s) when I am away, I know they are in excellent, very capable hands when I am away and know I don't have to worry about them or the house. In the end, I completely trust Chris to care for my pet(s) and home when I cannot be there.
Response from TRUSTWORTHY PET AND RESIDENCE SERVICE
"Wow, what a detailed feedback! How time flew by! The first two days Camo [cat] always realized that your were gone for a while and hence was not the happiest camper. I totally understood! But usually on day # 3 she would come, bury the hatchet and check out what goodies I brought along. I am glad, I could make both your and her life brighter when you traveled abroad. When I was in your shoes namely, I always got sick until I was reunited with my own tom-cat again. That's why our slogan "We treat your pets and home as if they were our very own!". Chessie [dog] was different: she would always welcome me right away by the door like a little kid who wants to show off their latest toy to a friend of the family. People like you and your pets make pet-sitters forget that they have to work on weekends, holidays or even on a short notice in case of an emergency. You made my day!"

Gary H.
Apr 2017
4.0
Animal & House Sitting
Yes, I recommend this pro
He did a great job...The only downside is he no longer provide his service on Sundays.

Martha H.
Feb 2016
5.0
Animal & House Sitting
Yes, I recommend this pro
unknown

Rose B.
Sep 2015
5.0
Animal & House Sitting
Yes, I recommend this pro
$600
Everything seemed to go very well. Our girls were happy and healthy when we got home....no problems.

David F.
Jun 2015
5.0
Animal & House Sitting
Yes, I recommend this pro
$170
We have used Trustworthy Pet Service a couple times now to watch over our two cats while on extended vacations.  Chris is extremely professional and his love for animals is evident right away when you meet him.  Chris not only cared for the cats, but also water flowers, got the mail, put out/brought in the garbage, and kept a general lookout on the property.  Before the second trip, Chris stopped over to get the house key and the cats remembered him from the previous engagement and came up to him with tails wagging.
We highly recommend Trustworthy Pet Service!


Jaime B.
Nov 2014
5.0
Animal & House Sitting
Yes, I recommend this pro
$75
I have been using this service for over 6 years and feel that the professionalism and care given to my pets is superior. I will definitely hope to recommend to future users of this service. I can always rely on punctual and high quality service.

Norma D.
Jul 2014
5.0
Animal & House Sitting
Yes, I recommend this pro
$480
excellant! neither my cats or dogs showed any anxiety when I got home. Chris also provided me with a great lead for a local vet that proved to be exceptional too.
He took wonderful care of my pets and seemed to treat them as if they were his own
very trustworthy and professional

Jeff S.
Feb 2014
5.0
Animal & House Sitting, Veterinarians
Yes, I recommend this pro
I've been a client of TPRS since 2006 and have always had great experiences. Chris provides great service and has always shown genuine concern for my dog's current and future well being. Maintaining the dog's normal routine is important to him, so I know there is little disruption in how the dog is fed and exercised while I'm away. He will administer medications as well and even take care of other things around the house such as bringing in the mail and newspapers. Sending email updates is something he will also do if I'm ever curious about how the dog is doing. I always felt that pet sitting is not just a job to Chris. He really cares about animals and wants to promote those things that can enhance their health and well being.
Response from TRUSTWORTHY PET AND RESIDENCE SERVICE
"Dear [removed members name]! Thank you so much for taking the time to write such a pleasant review! It was my honor and pleasure to take care of Sophie until shortly before her age-related death. Sophie & I were friends and we spent many hours outside together in your beautiful neighborhood. Whether on Christmas or in summer I never felt I "had" to take care of her but instead it was like visiting an old friend. Also I won't forget when your wife called me one day shortly after you had returned from a trip asking me what I had "done" to [removed members name] as she was refusing to eat. I had no idea. But then your wife asked about how I had prepared her food and after I explained she started laughing. It turned out that presoaking [removed members name] dish in hot water before we would leave for our loop, adding sliced baby carrots and topping it with crumbled treats was what she got used to while you were gone. And that's what she demanded when you took over again feeding her upon your return. :-) In appreciation of your nice review I would like to give you a coupon for a free 45-min dog-walking visit for you or a friend. And if I were [removed members name] I would not want your house to be without a little canine family member for too long. So maybe this response prompts you two to look for one this spring! Thanks again! Chris"

Sonja W.
Oct 2013
5.0
Animal & House Sitting, Veterinarians
Yes, I recommend this pro
$40
Chris responded promptly to my email request for his services and showed up on time for our preparatory discussion. Work was done as per contract. Very professional.
Response from TRUSTWORTHY PET AND RESIDENCE SERVICE
"Only recently I started to access my Angieslist record and decided to work more actively with this service in the future. I was pleasantly surprised to read all those detailed reviews and am trying to follow up on each of them as accurately as possible. In your case I recall how you advised that "you'll probably never see Julia" ... but in fact I should see her. :-) Actually without making any noise she was watching me from atop while I was trying to locate her without scaring her too much. And we did meet for some short moments in your kitchen which made me very happy as a pet-sitter ... after all sensing that an animal in my care is not as scared as even her owner had predicted tells me that I accomplished my mission: giving you peace of mind while you travel and from the pet's perspective coming across as non-threatening. Hoping that your grandson and you will be travelling soon again and your Russian Blue & I will have more opportunities to meet and greet. BTW: I would like to add that our charge for a pet-sitting visit in your area is $20 each and as I'm most grateful for your delightful feedback I would like to hereby give you a coupon of a free pet-sitting visit for you & Julia or a friend of yours. Thanks again! Chris"

Janet N.
Sep 2009
5.0
Animal & House Sitting
Yes, I recommend this pro
$25
We have 2 dogs and 2 cats and Chris has been our pet sitter since moving to Des Moines. I have used pet sitters in other cities and have interviewed many people. Chris is very personable, responsible, and most of all flexible. He leaves a report at the end of the stay, but also calls me on the first day of the job to let me know he got to the house and everything was fine. This is especially important when catching the first flight out.
Response from TRUSTWORTHY PET AND RESIDENCE SERVICE
"Hi, [removed member name] I will never forget how on my very first pet-sitting visit of Gussie, Rosti, Lily and Trece ... only ONE pet showed up and the other three were hiding. After merely a couple of visits though this should change quickly since after the dogs and I returned from our walk through your area the cats started to demand their cuddle time. This seems like yesterday to me but only too soon came the day when I had to carry one of your Westies on my arms as she had gotten too weak to walk our usual route due to cancer: it was heart wrenching to witness how my little friend's spirit was still the same (I called her "Frog Hunter" as she loved to chase frogs on rainy summer nights) but her feet simply wouldn't support her little white body anymore. "Memories are a castle you cannot be displaced from" an old German saying goes. Such were those rainy summer nights out in Clive with two little Westies hunting frogs and barking at deer! Hope you're going to travel soon again ... and in order to encourage you to think about your next vacation here comes a gift-voucher of one free pet-sitter visit for you and your four-legged family! Sincerely, Chris"

Howard B.
Aug 2008
5.0
Animal & House Sitting
Yes, I recommend this pro
$24
My wife and I had just moved to Des Moines and didn't know many people. We needed someone to look after our cat while we went to a wedding, so we hired Chris. We liked him right away. He was friendly, detail oriented and very thorough. He even gave my cat some medicine. He had detailed paperwork for insurance and bonding and was certified by a National Pet Sitters Association.
Response from TRUSTWORTHY PET AND RESIDENCE SERVICE
"How time flies bye: has it already been six years taking care of Charlie while first you two and now you three travel? I must admit I do envy your little son - I wished I had had the opportunity as a toddler to grow up watching a cat like Charlie sneaking around me. I bet the two have been inseparable since you took your wife and baby boy home from the hospital! What a great start in life ... perhaps a young future biologist has started his first ever studies on animal behavior? I would like to add some information if I may: since Charlie has a non-contagious medical condition we charge $15 per visit and a medical surcharge per day of $7 (for administering his medicine). As I am aware how busy you are taking good care of your family and still have time to write such a positive review I would like to suggest that the next visit of $22 with my old friend Charlie goes on me! Sincerely, Chris"

Jason C.
Mar 2008
5.0
Animal & House Sitting
Yes, I recommend this pro
$250
I'm not keen on leaving my dog at a kennel while away for a few reasons. I feel my dog always comes back dirty, he doesn't get much interaction time, and the hours to drop off/pick up usually mean he stays there longer than I want. Chris was an excellent alternative. It was a little pricier than a kennel, but it was worth it. He was very knowledgeable and attentive, very friendly, and very professional. The benefits of his service include keeping our dog in his own environment (his own bed, toys, food, etc), multiple visits for extended periods of time, keeping an eye on our house while we're away, and answering questions about behavior he noticed while we were away. He's also certified by the National Association of Professional Pet Sitters (NAPPS). Certification is a big plus, if you ask me. My wife and I were both pleased with his services and will definitely use him again.
Response from TRUSTWORTHY PET AND RESIDENCE SERVICE
"Dear [removed member name] Thank you very much for this very encouraging feedback! Although only fairly recently I have been able to read my reviews I still don't want to miss thanking your for your time and trusting me with your canine family member! Your dog Oliver always reminds me of Snowy of "The adventures of Tintin" (google him on Wikipedia - you will love the series in general and Snowy's character in particular!): he is one tough cookie of a little white terrier! I will never forget the assignment when the temps were in the minus, the sidewalks were snow-covered but Oliver still was pulling on my leash as if I was walking a true Husky! You know, I think you should surprise your beautiful wife with a nice trip this spring ... and Oliver with a meet & greet with his pet-sitter buddy Chris - the first meeting would go on me. Deal? Wishing you lots of success for your professional career and all the best for you and your family in 2014! Sorry for my belaaated response! ;-) Sincerely, Chris"

Licensing

Bonded

Insured

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FAQ

TRUSTWORTHY PET AND RESIDENCE SERVICE is currently rated 4.9 overall out of 5.

TRUSTWORTHY PET AND RESIDENCE SERVICE accepts the following forms of payment: PayPal, Check, Visa, Discover, MasterCard

Yes, TRUSTWORTHY PET AND RESIDENCE SERVICE offers free project estimates.

No, TRUSTWORTHY PET AND RESIDENCE SERVICE does not offer eco-friendly accreditations.

Yes, TRUSTWORTHY PET AND RESIDENCE SERVICE offers a 10% senior discount.

Yes, TRUSTWORTHY PET AND RESIDENCE SERVICE offers emergency services.

Yes, TRUSTWORTHY PET AND RESIDENCE SERVICE offers warranties.

TRUSTWORTHY PET AND RESIDENCE SERVICE offers the following services: PET WALKING, IN-HOUSE PET SITTING, MIDDAY POTTY BREAK, WEIGHT REDUCTION, HOME CARE AND SECURITY SERVICE, REHABILITATION OF PETS WITH BEHAVIORAL ISSUES (DOG-WHISPERER STYLE, TRAINING OF PET OWNERS HOW TO AVOID UNDESIRED BEHAVIOR / POTENTIALLY DANGEROUS SITUATIONS, 1-3 HOUR HIKES THROUGH STATE PARKS WITH THE OPPORTUNITY TO SWIM IN A CLEAN LAKE.

Pooper scooper.