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Superior Carpet & Upholstery care
Carpets or Rugs - Clean at Home, Water Removal Recovery Service, Tile: Ceramic and Porcelain - Repair,
About us
Superior Carpet & Upholstery Care provides trusted and reliable carpet cleaning, water damage restoration services, upholstery cleaning, and area rug cleaning in Des Moines, IA. We combine cleaning experience with the latest technology to offer our customers unparalleled service. Carpet cleaning and water damage restoration you can count on.
Business highlights
Emergency services offered
20 years of experience
Services we offer
24 hr. emergency water extraction, Carpet & Upholstery cleaning, carpet restretrching and repair, fabric protection, fine fabric and rug care, pet odor removal, structural drying and dehumidification, tile & grout cleaning & sealing, water damage
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.989 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 7% | ||
| 1% | ||
| 0% | ||
| 0% |
Showing 1-25 of 89 reviews
Lucy K.
Sep 2019
Very good experience. The representative was on time, professional and did a fantastic job!
James G.
Sep 2019
There did an excellent job. Could not have asked for a better experience from this company
Jim L.
May 2018
One young man working by himself got the job done in 1 1/2 hrs. Most of the carpet was dry by this morning. We are pleased with the results.
Pam R.
Jan 2018
Very happy with the outcome
Harold S.
Oct 2017
They did an excellent job.
Doris P.
Aug 2017
It was good. I didn't price it around because the one's that I tried from Angie's List were not answering their phones. It was a fair price. It was around the price that I anticipated. One person came out. They did an excellent job. They put down tarps on the floor, and put the furniture on the floor on top of the tarps so that nothing would get on the carpeting. The furniture looks very good. It dried relatively quickly. They did a very nice job.
Karen A.
Jul 2017
The techs did a great job cleaning our carpet. I had never had my carpet professionally cleaned and was extremely pleased with the great results. For this I would have given an A++++. However, that evening while pulling weeds I noticed the same carpet cleaning chemical smell outside - at the time I thought it was coming from open doors. The next morning I went outside and a large strip of grass -next to the driveway where they parked their truck -was burned. I hosed it off and large amounts of sudsing occurred- along with the strong smell of carpet cleaner. I contacted the owner via email along with a video of the sudsing he called back right away which I greatly appreciated. What bothered me was the solution - he asked if I had grass seed ( shouldn't the company repair damage?). He also said he would call back the next day after he spoke with his crew - I never heard from him again. Too bad because I would have used their services and recommended them. Customer service means a great deal to me and it should mean a great deal to a company who wants repeat business .
Virginia L.
Jun 2017
Wonderful job, on time, very professional,
Katie F.
May 2017
They did a great job! We already had most of the furniture moved so it only took them about 2 1/2 hours. They were very thorough, did a great job using the UV scan and treating spots that we could not see from our pets.
Esther L.
May 2017
It went well. The worker was very nice and attentive.
Denise A.
Apr 2017
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Vernon E.
Feb 2017
Great job and the workers were exceptional. I was really happy with the spot removal.
Shannon K.
Nov 2016
Arrived promptly, were polite and fast.
Julie M.
Aug 2016
Very professional and did an exceptional job!
Dixie M.
Jul 2016
Excellent job!
Carol J.
May 2016
unknown
Gary N.
Apr 2016
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Rod T.
Mar 2016
Very well. Nice people who clearly knew what they were doing.
Wolf R.
Jan 2016
Response time was excellent. They were able to fit us into their schedule quickly. Service was professional and fast. We intend to use them in the future!
Brooke K.
Jan 2016
unknown
Karen H.
Dec 2015
unknown
Patty H.
Nov 2015
unknown
Tammy A.
Oct 2015
unknown
Jennifer N.
Oct 2015
unknown
Kenneth R.
Oct 2015
Mike arrived on time and did a good job. We have had him clean and stretch carpeting at several of our properties in the past and can trust that he will do a very professional job. We have had two incidences where trim or a wall was damaged in tight closet spaces, but, overall he did a better job stretching carpet than the original installers.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Superior Carpet & Upholstery care is currently rated 4.9 overall out of 5.
Yes, Superior Carpet & Upholstery care offers free project estimates.
No, Superior Carpet & Upholstery care does not offer eco-friendly accreditations.
No, Superior Carpet & Upholstery care does not offer a senior discount.
Yes, Superior Carpet & Upholstery care offers emergency services.
No, Superior Carpet & Upholstery care does not offer warranties.