Had a 23 year old furnace and A/C and although it was operating fine, I was getting nervous about it this past winter when it was so cold for so long. A nice personable young man came to provide a quote in January. He knew I was going to retire within 2 months and that I was trying to get by as inexpensive as possible. Turns out they had a system that had been installed in error as the manufacturer had sent the wrong system to them and they had installed it. It was discovered somehow and they had to deinstall it. This system had the same 85% efficiency as the one I currently had, so it was not the high efficiency that many buy now. He said they could install that system which would have been cheaper for me by possibly $3000. I didn't get a warranty, as that can only be use once and it was used at the first location it was installed at. It is an Amana system. I decided to not have the system installed until spring when the temperatures were nicer so as not to freeze in the winter or bake in the summer while they installed it. Two technicians arrived on time and completed the work sooner than I thought. Nice guys and willing to explain everything and answer questions. Cleaned up after themselves before leaving. So far I am pleased with the operation, although it's only been a month. I had used the heat a few times in the beginning and now using A/C and all seems to operate fine.

Service Legends was great -- came out and gave me an estimate on a furnace with multiple options at different price points. Arrived on time to install. Everyone was polite and helpful, and new furnace is working well.

Installation went very well

Great, was a huge help on maximizing the efficiency of the furnance.

Everything went very smooth. Installers were very courteous .

I dont have nothing to compare it to. I signed up for their membership, they come out a couple times a year to check everything.

They assessed the size needed and installed it 4 days later.

Of course, I would use this provider again.

Very professional and did a great job. No complaints

I use them twice a year. I have an annual service plan with them.

They are excellent. I had no problems. I've been using them for four years or so.

They are excellent. I haven't had any problems with them. I've been using them for 4 years. They are professional,timely and courteous. They are respectful of my time and property.

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They get "A"s all the way across. I would use them again in the future.

It's usually the hottest day of the year when it breaks. I would use them again.

The workers were professional and courteous. They left the area very clean when finished.

The workers were professional and courteous. They left the area very clean when finished.

Called at 2:30 with a 2-year old furnace that wasn't working. They said they didn't have anyone immediately available, but got someone there just over an hour later, the problem was fixed by 4:30, which included the technician going out to get the warrantied part and returning to install it. Very reasonable pricing and fantastic customer service.

Amazing professionalism, found and fixed the issue, and even was gracious enough to describe what he was doing throughout the process and give me pointers on future maintenance.

They didn't tell me at the time that, you know in two years, such and such was going to have to be replaced for, it was quite a bit of money, in fact I did not replace it, so what I spent for the first two years o three years or whatever it was, and I wish I would have thought about it a little bit before I did it.

I've used them for several years now. I never had to call them,other than to set up a date.

Called them at 8:30 AM and they said they would have someone out between 9-11 AM. Wasn't home but got a call from the technician around 11:30 telling me what he had to fix, the cost and that it was working.

unknown

it went very well