Scotty's Body Shop

Very well. Very thorough. Some delays due to parts availability, which was out of their control. (Had to be shipped from the UK).

It was great! Couldn't be better.

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I was a little embarrassed because I have been there three times in two years. The first time it was not my fault. Because I expressed that and I was a repeat customer, the gave me $100 off my deductible. They are really friendly guys. They are willing to work with you and they don't make you feel like an idiot. They do really good work. The first time I was there, it was for an accident that wasn't my fault and they put a nicer grill than what I originally had at no additional cost. The second time I was there, my windshield had been cracked for a while but that as not the reason I why I went in. Since I was in for something else, they said they would save me the insurance time and money and fix my bumper along with my wind shield just to save me an additional cost. All I had to pay was my deductible and beyond that, it would be between them and my insurance company. They were quicker than my insurance company, about a day a head of time.

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Our Toyota truck was hit in the side by another truck.  I took the truck to Scotty's on 1st & University for estimate.  I was impressed by the friendliness of the office staff.  Lewis was the gentleman that did the estimating and explained what needed done and why.  He also answered any of my questions I asked.  He took his time and was very polite .   An appointment was scheduled for the following week.  When the time came, I had to reschedule due to having to be using the truck.  I was told no problem & a new date was set.  
Today I was called & told the truck was ready and a ride came to pick me up & take me to the shop.  I was very pleased with what I saw.  The gentleman that did the repairs, Curtis ?,  showed me and went over everything that was done.  He was very nice and at no time did I ever feel like I was being hurried or rushed.  
I would advise anyone to have Scotty's give estimates on any body work needed.  This company is an example of why I like doing business with a family owned company.

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They made a big deal about wanting me to take paint matching service which was an extra expense.  I didn't think they did a very good job after the paint it's obviously a different paint.  They made a big point wanting us to pay for paint matching and I didn't feel they did it exactly.  I wouldn't discourage someone from going but I wouldn't recommend it either.

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Scotty's gave us a very fair price, completed the work on time (even with a power outage) and did excellent work!

Although the service took a little longer than I expected,  the service was worth it.   Very nice people.

My car was hit in an accident, and the people at Scotty's repaired some damage. I would recommend anyone who needs some repairs done on their car to go there. A big thank you to Louis and Kirk.

Well done. It took a little longer than I had wanted but the job was well done.

Everyone there was very professional.  They gave me an honest, reasonable quote and listened to my questions and concerns.  They were flexible with my schedule.  When I got the truck back, it looked great.  
Usually I will shop around and get a couple quotes but I felt comfortable with Curtis so I just let them do it.  I think the price was reasonable...not cheap by any means but not outrageous either.  I might have got it done cheaper somewhere else but I don't think I would have got the same service and quality of work.
They told me ahead of time that it would take a week, and that's exactly how long it took.  Dropped it off on a Wednesday, and picked it up the next Wednesday.
I have only limited experiences with body shops, but this was by far my best experience.  I would recommend them.

After getting estimate from insurance co and seeing their recommended service provider got an "F", I looked for another shop on
Angie's List. Scotty's had an "A" so we decided to try them. Dropped car off Monday, it was ready on Thursday but we didn't get it until Friday. We checked the car before we went in to pay and could see from 15+ feet away the molding was cracked. Otherwise it looked OK. Went inside & asked why wasn't the molding replaced? He shuffles through his paperwork & asks if that was supposed to be replaced (yep it was dented in accident) Anyway, it was on insurance co's paperwork but Scotty's had not done the work.
They offered to order it and said they'd have it on in 2 hours, but I would have to wait (they had the car all week). I did not have time to sit in their shop & wait. They offered to get it on next week, of course that means another 40 mile trip, but that's what we decided to do. Still had to pay for the entire cost, even though the job was not complete, yet.
Trying to compare their work order with the estimate from insurance co was not possible, Scotty's had no breakdown of money on it. But Scotty's work order did have this item - runner molding #75852-52090, I guess that is the molding they did not put on the car, just put it on paper. I'm also guessing this molding had to be removed to make repair to the body of the car & then they put broken piece back on?
This car is a year old with about 7500 miles on it, we wanted it back the way it was, not half or almost done, or bring it back and we'll try again next week On the bright side the car was washed & looked nice. Maybe this was just a bad day - but I'm not happy about the whole experience.

I called up Scotty's a few weeks after the accident and told them my situation. I was in town taking a class and I needed to get my light fixed before I left town again. They had me come in for a free estimate right afterwords. They were very friendly and made this process very simple. I returned the next day with my insurance companies estimate, which was slightly lower than Scotty's estimate, and they agreed that they would fix it for the price of the insurance estimate. It only took a few days for them to fix my car and I could not be happier. The team at Scotty's was extremely helpful and knowledgeable. I got my estimate, and all repairs done in less than a week. Overall, I would definitely return to Scotty's and recommend everyone to go there for their car repairs. They really care about the customer and make the entire process very easy to handle.

High quality work. Specified and delivered OE parts, Project begun and completed on time. Friendly, professional staff.

The work was scheduled to take 3-4 days. Louis called me to tell me that they had to wait for a part. He called the insurance company to authorize the rental car for longer. The car was promised on Monday at 3PM and was ready and waiting. They called the rental place again to tell them to pick up the rental car. Louis was very polite and gave me an estimate for fixing my AC compressor. He really went above an beyond what was called for. I mentioned my riding lawn mower had broken down and he gave me a recommendation for a place in town that could fix it.
Thanks Louis!
 

I had scratched the front bumper of my SUV at a car wash. From the moment I called, had an estimate, and later picked up my finished vehicle, they were GREAT... professional, helpful, and thorough. They finished the work on my SUV a day ahead of schedule, and it looks perfect! I have already recommended them to 2 people.

Great.  No issue or concerns.  Very professional and courteous.

The finished product looked better than the day I bought my vehicle! They were friendly from the first day I walked through the door until the day they gave me my keys back. I know nothing more about cars than pumping gas and checking the oil and they were patient enough to answer all my questions, very informative and very professional. There is no question as to where I will take my vehicle in the future for any auto repair and where I will send my friends and family.

The estimate was prompt and accurate.  I was able to make an appointment for the repair in just a couple days.  The auto was fixed on time.  The people in the office from estimate to repair were very friendly and professional.