Reliable Pools

both the opening and the closing went as planned with no issues

unknown

After having Orlando, do previous work at my pool, I thought I'd give him a shot at bidding some extensive pool work that was needed. It took some time, but he finally showed up several hours later. Orlando knew what he was talking about and I was excited to get moving with the work. However, after promising me a bid within days, I never heard a peep. I've emailed and called numerous times to no avail. I can understand if some is too busy for the work, but please give me the courtesy of telling me so. Unfortunately, at this point, I'm not sure if I would utilize his services because of his extreme lack of communication. Hopefully he can turn this around.

Orlando called promptly on the initially scheduled day of my closing to let me know that because of the rain, his earlier job with concrete work was taking longer than expected and he wanted to postpone my closing to the next afternoon. The next day, Orlando and another gentlemen showed up as promised and immediately went to work on my pool. They drained and blew out the plumbing and equipment, filled with antifreeze, installed plugs, treated the pool water, and installed the winter cover. They worked furiously and were finished in 75 minutes. He charged time and materials, which ended up being significantly less expensive than the itemized quote I had from another company.
This was my first year owning a pool and Orlando took the time to answer my questions, explain what they were doing, and point out things that could help me extend the life of my equipment. All without trying to sell me additional products or services. Even with my relative inexperience, I had learned a lot from the internet and knowledgeable personal aquaintances over the summer, and it was clear that Orlando knows his stuff. And he's personable and friendly to boot.

Orlando Dominguez and his crew correctly diagnosed the problem.
This took a few days to methodically eliminate possible leak sources.
He tried to make a small hole in the pool deck to get at skimmer and outlet fittings.
Tested each for possible.
Ended up cutting the entire deck.
Bypassed old abs plumbing and installed new PVC.
They were here 3 days plus a weekend.
While the deck was open he even added a pool light.
Looks awesome.
Each night Orlando and his crew cleaned up there work are and put their tools away.
He was respectful of our privacy and property.
I am very pleased with his work and his professionalism.
This young man has a bright future.