MVP Fencing

If you have a flat yard, they will probably do a decent job. But we have a slight easement (very slight) that they left a huge gap between the ground and the fence. So big that our 20 pound dog could easily get under, which obviously defeated the purpose of the fence. When I contacted the company their solution was to either put a piece of treated lumber down in the gap or bend the top rail so the fence would drop a little bit, but they would not put another fence post in the make it look decent. So, I ended up having to attach chicken wire to the bottom since neither of their solutions would look appealing. Workers were nice and the price was the most reasonable that I found, but the quality of work was lacking. We've since moved and I will not be using them again when our current fence needs replaced.

We went with this company because we wanted to help out a small business and hire the little guy.  The work was done quickly, but we had to talk to the owner several times about the work.  First his workers installed a wooden privacy fence that had panels that were not straight (running up or down hill).  Then he fabricated a metal gate for across our driveway and the welding was so sorry looking you could tell it was two fence parts welded together, very patchy.  We talked to him about this and he did fix it, but it never looked great.  Now we have to of the posts for the metal fence in our front yard that have settled and look shoddy and uneven.  Our latch has not closed on the fence properly since the summer it was installed. 
I left messages a couple of times to have them out to make repairs, but they never returned my calls.  I wish we had gone with American Fencing which was a cheaper bid to begin with, they would have at least backed up their work.

Never received a response.  Moved on to other providers.

Least expensive bid. Rich was very nice. By the time we confirmed, he told us the fence should be installed mid-July.

Fence was not installed until the end of August, partially due to weather. Had to call many times and no timeline was given. Fence was installed in two quick days--6' Cedar privacy fence. The fence looked great--very consistent and professional-looking. 

As always, there were some issues:
1. Timeline - Fence was installed a month behind schedule (understandable due to weather).
2. Clean up - Lots of nails and chunks of concrete/dirt left in the yard. Killed a lot of grass. Chunks of dirt and sod were thrown (poorly) under our deck. 
3. Gaps - Many small (4-5") gaps along the bottom. Our dogs are coming close to getting out. I'm not a fence person, so I'm not sure if this is normal.
4. Payment - Major issue here. As expected, half the payment was requested at the time we signed the contract. It wasn't until 2 1/2 months later that work started. The fence was completed and then Rich left a voicemail to schedule a time to come look at it. I called back, left a message, and he never returned my call. Two weeks later we got the bill (on a Monday). We sent payment on Thursday. On Saturday morning, 9/17, Rich called and left a voicemail message stating "it's been over 30 days since installation" and "if payment isn't received in ten days, it will be turned over to our attorney". When I called, he was rude and  dismissive, despite my attempts to be polite. 

This was a great experience until the end. But to try to stay objective, I'll finish by leaving my top to pros and cons:

Pro #1: Fence was finished in two days.
Pro #2: Least expensive bid.

Con #1: Poor customer service (possibly?) due to poor bookkeeping. 
Con #2: Construction crew did not clean up and killed a lot of grass.