Metro Sew & Vac

Sewing Machine Repair

Reviews

4.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
20%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.8
responsiveness
5.0
punctuality
4.8
Showing 1-5 of 5 reviews

Kathy P.
05/2016
3.0
sewing machine repair
  + -1 more
unknown
Description of Work: I was on a deadline to finish a sewing project when my machine bit the dust! My machine was repaired quickly, in and out the same day.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Susan E.
04/2015
5.0
sewing machine repair
  + -1 more
unknown
Description of Work: Cleaned and fixed timing on my Elna sewing machine. Did a wonderful job and finished much faster than expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Pamela C.
04/2015
5.0
sewing machine repair
  + -1 more
Bob was honest about not being a Singer authorized repair location (there are none in Iowa) and honestly stated that if parts were needed, it may take awhile to obtain from Singer. Luckily no new parts were needed. Turnaround time was 2 days. He was very helpful, professional and knowledgeable.
Description of Work: repaired presser foot sensor on Singer sewing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Jerome H.
03/2014
5.0
sewing machine repair
  + -1 more
They fixed my Elna, after I used a can of air to clean it, and it froze up...I was so thrilled when I called them and they could fix it this week, another place I called, couldn't work on it for 3 or 4 weeks, and was going to charge me $150 for just cleaning, and that didn't include the price of the fuse. It went great, they told me it would take about 2 or 2 and 1/2 hours, and they were right, I took it to them at 9 am, and they were done with it before noon. I didn't pick it up until 12:30, but that was because I had lunch with a friend. I plugged it in, when I got home, and it runs better than ever, you would think it was brand new, and it is 9 or more years old. They are a terrific company!!!!!!!!! Metro only charges $80 for cleaning the Elna machine.
Description of Work: They fixed my Elna sewing machine, and cleaned it, oiled it, fixed a fuse, and got it done in a couple of hours time. They were professional, and I would use this provider again. They had every opportunity to charge me a lot more, because my machine was in another shop, and they told me it may need a new board, which would have cost me $400 or more...Metro was honest, and provided the fuse, and fixed it for a reasonable amount. I am very impressed with their service, and would drive 2 hours each way again, they are awesome. Good price, good service, and good honest place to do business, ...5 stars or more. As many as they can give. You won't be unhappy, they are a great company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Joann C.
02/2014
5.0
sewing machine repair
  + -1 more
they know their business. and would highly recommend them. Fast, too..
Description of Work: machine rattling and tensions off. they calibrated my machine and told me what NOT to do and fixed it better then it has EVER been fixed and it runs soooo qquiet now...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

    Contact information

    3846 E 14th St, Des Moines, IA 50313


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Sewing Machine Repair

    FAQ

    Metro Sew & Vac is currently rated 4.6 overall out of 5.
    No, Metro Sew & Vac does not offer free project estimates.
    No, Metro Sew & Vac does not offer eco-friendly accreditations.
    No, Metro Sew & Vac does not offer a senior discount.
    No, Metro Sew & Vac does not offer emergency services.
    No, Metro Sew & Vac does not offer warranties.

    Contact information

    3846 E 14th St, Des Moines, IA 50313