LARRYS WINDOW SERVICE INC
About us
55 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES APPLY. $60 RESIDENTIAL MINIMUM SERVICE CHARGE AS OF 12/01/16. ADDITIONAL ADDRESS: PO BOX 1471; DES MOINES IA 50305. MAY CONTACT BY EMAIL. NO EXTRA CHARGE FOR 24 HOUR EMERGENCY SERVICE.
Business highlights
Emergency services offered
56 years of experience
Services we offer
Concrete Repairs., Deck Cleaning. Building Restoration - Commerical Caulking, High Dusting Pressure Washing - Hot & Cold Pressure Washing, Lights, Low Pressure House Washing, Waterproofing, Window Cleaning - Commercial-Ground Level to High Rise Window Cleaning. Residential-Gutters
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.833 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 6% | ||
| 0% | ||
| 6% | ||
| 0% |
Showing 1-25 of 33 reviews
Pam G.
Dec 2021
It was great. I highly recommend them to others.
Response from LARRYS WINDOW SERVICE INC
"Thank you so much for the kind review. We very much appreciate it. Had a great holiday season."
Pamela S.
Aug 2016
Not well. Crew was advised prior to job storms had been painted shut. They literally wrenched them off leaving a mess behind. A screen and one window were broken in the process; after a month I have yet to hear about the promised repairs. Further inspection showed up two other botched screens and two cracked storms. Go elsewhere.
Dana C.
Apr 2016
Excellent job! Frank,and Joey arrived on time, took apart and cleaned every window to perfection!
Response from LARRYS WINDOW SERVICE INC
"Thanks so much for the kind review. We appreciate the business. Dean R. O'Connor, President"
Rebecca P.
Sep 2015
.
Response from LARRYS WINDOW SERVICE INC
"Thanks so much for the kind review. We appreciate you taking the time to do it. Dean R. O'Connor President"
Daniel M.
Aug 2015
Very professional and did a great job! Would highly recommend. Two people showed up and got the job done!
Response from LARRYS WINDOW SERVICE INC
"Thank you so much for the kind review. We appreciate you taking the time to share your experience. Dean R. O'Connor President"
Suzanne M.
Aug 2015
unknown
Response from LARRYS WINDOW SERVICE INC
"Thanks so much for using our company for your window cleaning needs. Very much appreciate the kind review. Dean R. O'Connor President"
Edward B.
Jul 2015
Had good service in the past but this last visit wasn't so hot. They showed up when they said they would and cleaned all windows and screens on Friday 7/10. They left three screens on the front of our house lying on the roof and I found a couple of their dirty rags in the yard. They performed the service at the end of the week so the screens were lying up there all weekend. My wife called them on Tuesday 7/14 to have them come back out to put the screens back on. My wife was told they would check to see what guys were closest to our house and then she would send them over in the afternoon to put the screens back on, but they were a no show. I called them Wed 7/15 and they told me that my wife had it wrong and that they told her they would be out on Thursday 7/16. Even if that was the case how is that acceptable? If we have a storm our screens could get damaged or fly off and hit someone. looks like we will be waiting almost a week from the time of their mistake to get this resolved.
Response from LARRYS WINDOW SERVICE INC
"Sounds like we did not do a very good job this time around. Will find out the crew and take appropriate measures to see that we improve. I apologize for the inconvenience. Failed at two areas we take pride in. Quality and responsiveness. Thanks for the review. Dean R. O'Connor President"
Kim B.
May 2015
The crew showed up on time and did a great job!
Response from LARRYS WINDOW SERVICE INC
"Thanks so much for taking the time to review our service. We appreciate it. Thanks for using our service. Dean R. O'Connor President"
Mark B.
Apr 2015
unknown
Response from LARRYS WINDOW SERVICE INC
"Thank you for the kind review. We appreciate you using our services and taking the time to give us feedback. Dean R. O'Connor President"
Diane B.
Mar 2015
windows were clean- some were left pretty streaky. They did break a small stained glass piece but paid to have it repaired.
Response from LARRYS WINDOW SERVICE INC
"Sorry to hear some of your windows did not turn out as expected. We are always happy to come back and make it right, just give our office a call. Glad we were able to fix the stained glass, sometimes those can be a little tricky. Thanks for the review. Dean R. O'Connor President"
Jerry B.
Mar 2015
All windows were clean and streak free! Great job!
Response from LARRYS WINDOW SERVICE INC
"Thanks so much for taking the time to review our service. We very much appreciate the high marks. Thanks for being a customer. Dean R. O'Connor President"
Joyce S.
Jan 2015
Larry's window has cleaned my windows twice and will use again.
Response from LARRYS WINDOW SERVICE INC
"Thank you so much for taking the time to review our services. We appreciate the kind review. Thanks for being a customer. Dean R. O'Connor President"
Janet P.
Jun 2014
unknown
Response from LARRYS WINDOW SERVICE INC
"Sorry for any inconvenience our change in schedule may have caused. We do try and arrive with in 15 minutes of our scheduled time, so we apologize for interrupting your schedule with the change. We appreciate you taking the time to review us, we will use your review to improve our service going forward. Thanks. Dean R. O'Connor President"
Linda G.
Jun 2014
unknown
Response from LARRYS WINDOW SERVICE INC
"We appreciate you taking the time to review the work we did for you. We are pleased your experience with us was positive. Thanks for being a customer. Dean R. O'Connor President"
Thomas S.
Jun 2014
unknown
Response from LARRYS WINDOW SERVICE INC
"Thank you for the kind review. We appreciate you taking the time to share your experience. Thanks again for the kind review and using our service. Dean R. O'Connor President"
Kristin J.
Jun 2014
unknown
Response from LARRYS WINDOW SERVICE INC
"Thank you so much for taking the time to review us. This means so much to all of us here at LWSI. Thanks for being a customer."
Amy J.
Mar 2014
When I first had them they did a great job all the time but then the last couple of times, the windows were not clean. I actually called them more than once and they just did not care that I was not happy; they could care less. They did not try to come out and fix it. They do mostly the big tall skyscrapers downtown and I am just a little residential house and I am sure it did not really matter to them. When I complained about it, they should have told me that it was because they had to clean the inside part without which the whole window is not going to look clean but that was not even an option with them. They were basically tough. I started looking around and tried another company. When I called the other company, they said they could open the windows and clean it inside but it would charge extra; they said I did not have to do it every time, only sometimes. That was what I wanted. Larrys Window Service could actually care a little bit about what their customers thought. They were competitively priced. For years it was really good; I have been in this house for eighteen years and they have cleaned windows in my other house before that too and they were fine. I did not think they were overpriced.
Response from LARRYS WINDOW SERVICE INC
"Sorry to hear about your experience with our service. We do care about our residential customers. I looked at the records and it looks like the last time we cleaned your house was March 2012. I apologize the we could not provide the service you were expecting. Thank you for the review and we will try to improve based on your experience with our company."
Michele L.
Jan 2014
,
Response from LARRYS WINDOW SERVICE INC
"Thank you so much for taking the time to review us and share with your friends. This means so much to all of us here at LWSI. Thanks for being a customer. Dean R. O'Connor President"
Linda F.
Oct 2013
Two young men arrived promptly. They greeted me professionally, shaking my hand firmly. They had not been out previously so needed a tour. They worked inside and out, obviously experienced as a team, while my husband and I worked outside on landscaping. They finished a large project in about two hours. They cleaned up after themselves; there was no mess to be found.
One calculated the amount of the bill, itemizing it for me. This was an incredibly reasonable amount considering the work that was completed.
One calculated the amount of the bill, itemizing it for me. This was an incredibly reasonable amount considering the work that was completed.
Response from LARRYS WINDOW SERVICE INC
"Thanks so much for having us back to clean your windows. Also, thank you for taking the time to give us the kind review. Thanks for being a customer. Dean O'Connor President"
George P.
Oct 2013
They did an excellent job!
Response from LARRYS WINDOW SERVICE INC
"Thanks so much for having us back to clean your windows. We always appreciate repeat customers. Also, thank you for taking the time to give us the kind review. Thanks for being a customer. Dean O'Connor President"
Christopher N.
Jul 2013
I called to schedule an estimate and when no one came to leave an estimate after a few days, I called again after reading the reviews that they are usually very quick to do so. Someone was out later that day to do an estimate. I called to schedule and I understood it would be a few weeks since it was a busy time. The day of the service, two men came out right on time and did the job very swiftly and thoroughly. When they came inside, they were conscious to cover their shoes and let me know if any windows had been left open as it was supposed to rain later. I was very pleased with this company, will call them again in the future.
Response from LARRYS WINDOW SERVICE INC
"Thank you for the kind review. We appreciate you being patient with us on the estimate. We strive to get those done quickly but sometimes in the busy season we are not as prompt. Thanks for reminding us how important it is to the customer. Thanks again. Dean R. O'Connor President"
Patricia B.
Jun 2013
this is the second year we have had Larrys Window Service come to wash our townhouse windows. Always friendly, punctual, and they get immediately to their work. Will definitely hire them back for next year.
Response from LARRYS WINDOW SERVICE INC
"Thanks so much for having us back to clean your windows. We always appreciate repeat customers. Also, thank you for taking the time to give us the kind review. Thanks for being a customer. Dean R. O'Connor President"
Karen K.
Apr 2013
I called for an estimate and someone came out the same day. I called back and said for them to come wash all the windows and made an appointment for the following day. They came on time, washed all of the windows inside and out. Was very professional and nice. He gave me time to vacuum my screens. Beautiful, well done job! Will have them back in the fall.
Response from LARRYS WINDOW SERVICE INC
"Thank you so much for the kind review. We appreciate you taking your time and sharing your experience. Thanks for being a customer. Dean R. O'Connor President"
Joyce S.
Apr 2013
Very pleased with Larry's Window Cleaning. Professional & respectful staff. I will use this company again.
Response from LARRYS WINDOW SERVICE INC
"Thank you for taking the time to review our company. We appreciate your kind comments. Thanks for being our customer. Dean R. O'Connor President"
Renae K.
Dec 2012
Arrived on time and were very professional. Great price for number and height of our windows. Will definitely hire again.
Response from LARRYS WINDOW SERVICE INC
"Thank you for taking the time to review our company. We appreciate the kind review. Thanks for being a customer. Dean O'Connor President"
Licensing
State Contractor License Requirements
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FAQ
LARRYS WINDOW SERVICE INC is currently rated 4.8 overall out of 5.
LARRYS WINDOW SERVICE INC accepts the following forms of payment: CreditCard
No, LARRYS WINDOW SERVICE INC does not offer free project estimates.
No, LARRYS WINDOW SERVICE INC does not offer eco-friendly accreditations.
No, LARRYS WINDOW SERVICE INC does not offer a senior discount.
Yes, LARRYS WINDOW SERVICE INC offers emergency services.
No, LARRYS WINDOW SERVICE INC does not offer warranties.