Ingersoll Animal Hospital

Let me first say I do understand the positive ratings from others. I would have been there too were it not for the final treatments. I also understand that veterinary medicine is not an exact science. And I considered (actually having put it off for quite awhile, avoiding the negative review but I ultimately decided that if it were someone else's dogs I'd want to know about it. But two of my three older dogs, a minaiture schanauzer who was diagnosed with a mast cell tumor, and a bichon friese diagnosed with mammary cancer had surgery performed there. And this is as good a spot as any to say if you really care about your pet, take another look at your bank account and see if you can't afford a board-certified veterinary surgeon rather than a GP. But at any rate I was assured by Dr. Peterson, as well as the oncologist at Iowa Veterinary Specialties, that these were routine surgeries. Well, apparently not. They both came back with "dirty margins," meaning the malignancy was not fully removed. Tara, the bichon was first. Dr. Frye performed the surgery. When she told me of the dirty margins, I asked about the prognosis, she simply said 3-6 months with no exlanation nor hint of apology about the unsuccessful surgery. Dr. Peterson handled it better, demonstrating that she really was apologetic about Sophie's mast cell coming back "dirty," and explaining that she thought she was cutting for adequate margins but that mast cell tumors were "tricky." Although I spent several thousand dollars with the IVS oncologist post-surgery, both dogs were dead within a year. I do need to say that I enjoyed working with Dr. Peterson (although I question her billing herself as "integrative" ... when I think of intergrative, I think of being at least somewhat familiar with Chinese herbs and holistic medicine in general) and I realize that for a GP, most of their surgeries consist of neutering and spaying. I have to accept responsilibility for asking them to get outside of their comfort zones when i should have taken them to a veterinary surgeon. I decided I couldn't afford it before their surgery, but after the botched surgeries I was able to go into debt to pay for oncologoical care, but to no avail.

They were great. The price seemed a little high.

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These people - from the staff, vet techs, vets & owners - are every bit as professional and good at what they do as any human doc I've been exposed to recently (many). Also, they're way more empathetic and compassionate.  If I don't feel well I'll probably see a vet - probably Dr Dermody.

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As soon as I arrived, they weighed her and put us in a room. The doctor came right away, and spent a lot of time with us, going over puppy care and talking about what to expect in the upcoming weeks.

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I have relied on Ingersoll Animal Hospital for all of my pet's care for almost 20 years. They have helped me keep my pets healthy, treated them when they were not and in a couple cases, helped me allow my pets to die with dignity and free from pain. They are knowledgable, compassionate, and most of all -- they truly love animals. They're very responsive if you're having trouble with a pet, accessible for phone conversations, and always ready to spend time with you -- explaining a procedure or diagnosis.I would highly recommend them to anyone and everyone.

We have been going to Ingersoll Animal Hospital for about a year for our two dogs and one cat. We have always been very impressed with their care and responsiveness. We have an older dog and often need to call early in the morning for acute issues. They are always very responsive and have always gotten us in that day, usually within a few hours. We have been very pleased with the staff and doctors and feel the care is excellent. I have read other comments that it is on the expensive side but I haven't been to other vets in town so am not sure how it compares.

They got her in immediately and took good care of her. I was very happy with the level of technical skill as well as the customer service. Their office is very well run and the doctors are very personable.

I have been very pleased with their service. I will use them again in the future.

They are incredibly compassionate and caring professionals. Whether they are just grooming a pet or providing vet care -- they're remarkable. They're about a 20 minute drive from my house, so I tried some of the vets closer to home. But I very quickly learned that they are worth the drive! If you love your pets -- no question about it -- bring them to Bryan!

We've just moved to Des Moines and needed to find a vet as our cat had some diarrhea. I made an appointment the morning that I called. The vet I saw was thorough and detailed in examining my cat. She didn't suggest anything radical or try and push expensive treatments on me. The cost was about the same as the vet in my old city. I plan on using them again.